NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. COMPLIMENTARY CONTINENTAL BREAKFAST INCLUDED IN ALL RATES SEE HOD/DINE FOR ON PROPERTY RESTAURANT **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Pets are accepted with a 25.00 pet deposit. Children same rate as adult. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. HEALTH CLUB FACILITY / PRIVILEDGES OUTDOOR SWIMMIMG POOL SHOPPING SIGHTSEEING We are located off of exit 134 at Roebuck Parkway. C1K - Standard King Smoling Standard room with 1 king bed. All rooms include alarm clock/ radio, free local calls, air conditioning, and cable television. C2D - Standard Doubles Smoking Standard room with 2 double beds. All rooms include alarm clock radio, free local calls, air conditioning, and cable television. B1K - Evergreen King Non-Smoking Evergreen room with 1 king bed. All rooms include alarm clock radio, free local calls, air conditioning, and cable television. B2D - Evergreen Doubles Non-Smoking Evergreen room with 2 double beds. All rooms include alarm clock/radio, free local calls, air conditioning, and cable television. H1K - HANDICAP KING SMOKING Handicap accessible room with 1 king bed. All rooms include alarm clock/radio, free local calls, air conditioning, and cable television. A1K - Evergreen Handicap King Non-Smoking Handicap accessible Evergreen room, King bed, Non Smoking. Allergy free room. N1K - STANDARD KING NON-SMOKING Standard room with 1 king bed. All rooms include alarm clock radio, free local calls, air conditioning and cable television. A2D - Double Suite Non Smoking Standard suite with 2 double beds. All suites include fridge, microwave, coffee maker, sleeper sofa, alarm clock/radio, free local calls, air conditioning, and cable television. N2D - Standard Doubles Non-Smoking Standard room with 2 double beds. All rooms include alarm clock radio, free local calls, air conditioning, and cable television. S2D - Evergreen Double Suite Evergreen suite with 2 double beds. All suites include fridge, microwave, coffee maker, sleeper sofa, alarm clock/radio, free local calls, air conditioning, and cable television. A1D - Double Suite Smoking Suite with 2 double beds. All suites include fridge, microwave, coffee maker, sleeper sofa, alarm clock/radio, free local calls, conditioning, and cable television. **Please see Guarantee keyword for more information** CHAIN DID NOT DEFINE KEYWORD Americas Best Inn and Suites have become known for comfort, value and the friendly attention of a welcoming staff that cares. At Americas Best Inns and mind and offer what you truly accommodations without useless frills and a complimentary breakfast each morning - all at the best value possible. With more than 110 properties either open or under construction, Americas Best Inn and Suites quickly establishing itself as a leader for providing affordable lodging at superb value. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS JC VI DEPOSIT AX CA DS JC VI FORM OF PAYMENT AX CA DS JC VI