NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS U.S.GOVERNMENT FIRE AND SAFETY STANDARDS -THE PROPERTY COMPLIES WITH AMERICAN DISABILITIES ACT GUIDELINES -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES ROOM SAFETY AND SECURITY - PRIMARY ENTRANCE ACCESSIBLE BY INTERIOR CORRIDOR/ATRIUM PROPERTY SAFETY AND SECURITY - SECURITY AVAILABLE 24 HOURS SAFETY AND SECURITY TEXT - VIDEO SURVEILLANCE CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS AVAILABLE AT PROPERTY - BED AND BREAKFAST PLAN CONTINENTAL PLAN ADDITIONAL MEAL PLAN DESCRIPTION - CONTINENTAL BREAKFAST BREAKFAST FREE HOT INNCREDIBLE DELUXE BREAKFAST **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN PAY ADULTS RATES - CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM ON-SITE RECREATIONAL ACTIVITIES TEXT HEALTH CLUB NIGHT CLUB OUTDOOR POOL THIS PROPERTY IS CENTRALLY AND CONVENIENTLY LOCATED JUST MILES AWAY FROM DOWNTOWN BIRMINGHAM JUST OFF I-65 ON EXIT 256. THE HOTEL IS APPROXIMATELY EIGHT MILES FROM BIRMINGHAM INTERNATIONAL AIRPORT. NBR OF ROOMS - 193 NBR OF FLOORS - 4 N1D - MAX OCCUPANCY - 2 PEOPLE ONE DOUBLE BED IN A DELUXE ROOM. NON SMOKING GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT A1D - MAX OCCUPANCY - 2 PEOPLE ONE DOUBLE BED IN A DELUXE ROOM. SMOKING GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT N1K - MAX OCCUPANCY - 2 PEOPLE DELUXE ROOM WITH A KING BED NON SMOKING GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT A1K - MAX OCCUPANCY - 2 PEOPLE DELUXE ROOM WITH A KING BED NON SMOKING GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT N2D - MAX OCCUPANCY - 4 PEOPLE TWO DOUBLE BEDS IN A NON SMOKING ROOM. GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT A2D - MAX OCCUPANCY - 4 PEOPLE TWO DOUBLE BEDS IN A SMOKING ROOM. GENERAL ROOM AMENITIES - AIR CONDITIONING / CABLE/SATELLITE TV / DATAPORT / HAIRDRYER / IRON/IRONING BOARD TECHNOLOGY - DATAPORT PLEASE SEE GUARANTEE POLICY 21JUN07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. PLEASE SEE GUARANTEE POLICY MIDSCALE/STANDARD HOTEL LODGE ADDITIONAL PROPERTY DESCRIPTION TEXT THE COUNTRY HEARTH INN AND SUITES BIRMINGHAM IS AN INTERIOR CORRIDOR HOTEL WITH ELEVATORS AND OFFERS ALL CUSTOMERS CLEAN COMFORTABLE LUXURIOUS OVER SIZED GUEST ROOM ACCOMMODATIONS WITH EXCEPTIONAL CONVENIENCE OLD FASHIONED SOUTHERN HOSPITALITY CONSISTENT QUALITY ALL AT REASONABLE RATES. FREE UNLIMITED LONG DISTANCE FREE INNCREDIBLE DELUXE CONTINENTAL BREAKFAST- FREE HIGH SPEED WIRELESS INTERNET 24 HOUR BUSINESS CENTER AND FITNESS CENTER. ALL ROOMS INCLUDE MICROWAVES AND REFRIGERATORS IN ROOM COFFEE MAKERS IRON AND IRONING BOARD HAIRDRYERS CABLE TV WITH REMOTE CLOCK RADIOS AND SMOKING ROOMS AVAILABLE. WE ARE CENTRALLY AND CONVENIENTLY LOCATED JUST TWO-MILES AWAY FROM DOWNTOWN BIRMINGHAM DIRECTLY RIGHT OFF I-65 ON EXIT 256-A AND APPROXIMATELY EIGHT MILES FROM THE BIRMINGHAM INTERNATIONAL AIRPORT. THIS HOTEL OFFERS 193 STANDARD GUEST ROOMS AND TWO ROOM SUITES AS WELL AS OVER 6000 SQ. FT. OF SPECTACULAR BANQUET AND MEETING SPACE. THE SUITES PROVIDE A RELAXING ATMOSPHERE WHICH INCLUDE SEPARATE BEDROOM AND DINING/ LIVING AREAS. AT THE COUNTRY HEARTH INN AND SUITES BIRMINGHAM YOU CAN ALWAYS EXPECT GREAT VALUE FRIENDLY SERVICE CLEANLINESS AND COMFORT. RATE IS FOR 1 ADULT PER ROOM THERE WILL BE A 5USD CHARGE FOR EACH ADDITIONAL ADULT. DONT FORGET TO GRAB BREAKFAST AT ASHLEYS RESTAURANT WHICH OFFERS A FREE INNCREDIBLE DELUXE CONTINENTAL BREAKFAST IN THE MORNING. YOU CAN TAKE A BREAK AND LOUNGE OUT IN EVENINGS AT OUR ON-SITE FAMOUS JITTERBUGGS BAR AND LOUNGE IN THE HOTEL. IN THE CENTER OF OUR BEAUTIFULLY LANDSCAPED COURTYARD YOU CAN RELAX IN OUR OUTDOOR POOL-OPEN SEASONALLY-. LOCAL ATTRACTIONS WITHIN MINUTES FROM OUR HOTEL INCLUDE THE BIRMINGHAM JEFFERSON CIVIC CENTER BIRMINGHAM ZOO AND BOTANICAL GARDENS LEGION FIELD ALABAMA SPORTS HALL OF FAME FIVE POINTS SOUTH VULCAN PARK BIRMINGHAM MUSEUM OF ART BARBER MOTORSPORTS PARK FIVE POINTS SOUTH ENTERTAINMENT DISTRICT RIVERCHASE GALLERIA- ROSS BRIDGE GOLF RESORT ROBERT TRENT JONES GOLF TRAIL. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - VISA