NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENT WHEN BOOKING COMMISSIONABLE RATES. SPECIAL EVENTS- GREAT ALASKA SHOOT OUT .................. NOVEMBER FUR RENDEZVOUS .......................... FEBRUARY IDITAROD ................................ MARCH CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN 12 YRS AND UNDER STAY FREE IN ROOM WITH PARENTS USING EXISTING BEDDING. -PETS ARE ALLOWED WITH A DEPOSIT OF 5.00USD PER STAY/PET. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -ROLLAWAY - 0 -CRIB - 0 -EXTRA PERSON - 10.00USD INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM --LOCATED NEARBY-- BIRD WATCHING BOATING FISHING GOLF HIKING TRAILS SIGHTSEEING TOURS ACCESS TO LOCAL HEALTH CLUB MOVIE THEATER WE ARE NEAR REGIONAL SHOPPING CENTERS AND LIGHT INDUSTRIAL AREAS. CENTRALLY LOCATED CLOSE TO MAJOR HIGHWAYS BUT TUCKED INTO A RESIDENTIAL POCKET. CLOSE TO FINANCIAL GOVERNMENT AND BUSINESS OFFICES. - SMOKING 2 QUEENS - SMOKING ROOM WITH 2 QUEEN SIZE BEDS FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSE - NON-SMOKING KING - NON-SMOKING ROOM WITH A KING BED FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS - NONSMOKING 2 QUEENS - NON SMOKING STUDIO WITH TWO QUEEN BEDS FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS - SMOKING KING - SMOKING ROOM WITH 1 KING BED FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS - NON-SMOKING QUEEN - NON-SMOKING ROOM WITH 1 QUEEN BED FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS - SMOKING QUEEN - SMOKING ROOM WITH 1 QUEEN BED FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS - TWO BEDROOM SUITE - 2 BEDROOM SUITE WITH KING AND DOUBLE BED FULL KITCHEN-PRIVATE BALCONY-WALK-IN CLOSETS -PLEASE SEE GUARANTEE KEYWORD FOR INFORMATION.- CHAIN DID NOT DEFINE KEYWORD COME AND ENJOY YOUR HOME AWAY FROM HOME AT THE PARKWOOD INN. THE HOTEL ROOMS ARE SIMILAR TO A STUDIO STYLE APARTMENT, WITH ABOUT 450SQ FEET PER ROOM, A FULLY EQUIPPED KITCHEN, WALK-IN CLOSETS, PRIVATE BALCONIES, AND ALL THE COMFORTS OF HOME. THE PARKWOOD INN IS ALSO ONE OF THE ONLY HOTELS IN ANCHORAGE THAT HAS A BEAUTIFUL LANDSCAPED PROPERTY WHERE OUR GUESTS CAN ENJOY THE OUTSIDE AS WELL AS THE INSIDE. WITH PARK BENCHES LOCATED ON THE LAWNS FOR YOUR ENJOYMENT, AS WELL AS PICNIC TABLES AND BARBEQUE PITS FOR A LITTLE OUTDOOR COOKING EXPERIENCE. WHY NOT ENJOY THE BEAUTY AND NATURE OF ALASKA WHILE STILL INSIDE THE CITY. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS EC VI DEPOSIT AX CA DC DS EC VI FORM OF PAYMENT AX CA DC DS EC VI