NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. THIS PROPERTY WAS BUILT IN 1995. SPECIAL EVENTS- YUKON QUEST ................................. FEB SUMMER SOLSTICE ........................ LATE JUN CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -COMPLIMENTARY FULL BREAKFAST IS OFFERED. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN UNDER 5 STAY FREE IN ROOM WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ALLOWED. -SMOKING IS NOT ALLOWED...100.00USD FEE FOR SMOKING. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ROLLAWAY - 25.00USD CRIB - NA EXTRA PERSON - 25.00USD INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM HIKING TRAILS- MARKED HIKING TRAILS THROUGHOUT THE 280 ACRES OF PROPERTY. CROSS COUNTRY SKIING SIGHTSEEING TOURS YEAR ROUND DOG MUSHING ON SITE. 3 MILE LOOP THROUGH THE WOODED AND SCENIC PROPERTY. 50 X 100 POND - - - LOCATED NEARBY - - - BIRD WATCHING BOATING GOLF SNOW MOBILING WINE TASTING DOG SLEDDING HOT SPRINGS THE LODGE IS SITUATED ON 280 SUNNY HILLSIDE ACRES 15 MINUTES FROM FAIRBANKS. - SPLIT-LEVEL CABIN - 2 BEDROOM LOG CABIN - QUEEN-TWINS-SOFABED SOFABED-TV-KITCHEN-HOT TUB-DECK - SUITE WITH TWO QUEEN - DELUXE SUITE WITH TWO QUEEN BEDS CABLE TV-PHONE-ALARM CLOCK-HANDICAP ACCESS - DOUBLE QUEEN SUITE - DELUXE SUITE WITH TWO QUEEN BEDS TV-ALARM CLOCK-ANTIQUES - TWO BDRM COTTAGE - ONE BEDROOM COTTAGE WITH QUEEN BED-SOFABED SOFABED-CABLE TV-PHONE-ALARM CLOCK - DELUXE DOUBLE QUEEN - DELUXE ROOM WITH 2 QUEEN BEDS HAIR DRYER-CABLE TV-PHONE-BATHROBES -ALL RESERVATIONS REQUIRE A 1 NIGHT DEPOSIT BY VALID CREDIT CARD WITH EXIPRY DATE - AMERICAN EXPRESS-AX / VISA-VI/BA / MASTERCARD-MC/IK/CA/EC / -OR- CHECK DEPOSIT TO BE RECEIVED BY THE PROPERTY 14 DAYS AFTER BOOKING OR 14 DAYS PRIOR TO ARRIVAL...WHICH EVER COMES FIRST. -BALANCE IS DUE UPON ARRIVAL. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD THE LODGE IS SITUATED ON 280 SUNNY HILLSIDE ACRES 15 MINUTES FROM FAIRBANKS. MASSIVE SPRUCE TREES WERE LOGGED FROM THE HOMESTEAD AND CRAFTED INTO THE UNIQUE STRUCTURE OF A TASTE OF ALASKA LODGE. THE 7000 SQUARE-FOOT NATURAL LOG BUILDING COMPLETED IN 1995 IS DECORATED WITH ANTIQUES AND ALASKAN COLLECTIBLES. IN 1947 THE ORIGINAL 160 ACRES WAS HOMESTEADED BY WALTER DOROTHY EBERHARDT WHO DEVELOPED THE LAND FOR FARMING. WALTER CONTINUES TO FARM IT TODAY. OUR NORTHERN LIGHTS VIEWING IS ONE OF THE FINEST IN THE TANANA VALLEY WITH A PANORAMIC DISPLAY THAT DANCES ACROSS THE ALASKA RANGE. COME ENJOY A TASTE OF ALASKA LODGE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA VI DEPOSIT AX CA VI FORM OF PAYMENT AX CA VI