NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS U.S.GOVERNMENT FIRE AND SAFETY STANDARDS -THE PROPERTY COMPLIES WITH AMERICAN DISABILITIES ACT GUIDELINES -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES SAFETY AND SECURITY TEXT - THIS PROPERTY IS FIRE SAFETY INSPECTED AND REGULATED. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -NO MEAL PLAN. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN PAY ADULTS RATES - WELL-BEHAVED CHILDREN ARE WELCOME, BUT MUST PAY ADULT RATES. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. ON-SITE RECREATIONAL ACTIVITIES TEXT SIGHTSEEING TOURS OFF-SITE RECREATIONAL ACTIVITIES TEXT - - - LOCATED NEARBY - - - BOATING BICYCLE RENTALS FISHING BIRDWATCHING GOLF CHILDRENS PLAYGROUND GYMNASIUM CROSS-COUNTRY SKIING HEALTH CLUB HORSEBACK RIDING INDOOR POOL RACQUETBALL/SQUASH SAUNA/SPA HIKING TRAILS SWIMMING JOGGING TRACK SNOW SKIING SNOW MOBILING TENNIS COURTS NO PROPERTY INFORMATION THIS KEYWORD: LOCA NBR OF ROOMS - 5 NBR OF FLOORS - 2 A1K - MAX OCCUPANCY - 2 PEOPLE ROOM 7 - BRAND NEW ROOM WITH 1 KING BED AND SITTING AREA. MICROWAVE, FREE INTERNET FREE PARKING. MICROWAVE. A1Q - MAX OCCUPANCY - 2 PEOPLE ROOM 2 - 1 QUEEN BED, MICROWAVE, FREE PARKING, FREE INTERNET AND CABLE. A2Q - MAX OCCUPANCY - 4 PEOPLE ROOM 8 - BRAND NEW ROOM WITH 2 QUEEN BEDS AND SITTING AREA WITH LARGE COUCH. MICROWAVE, FREE INTERNET FREE PARKING. B1Q - MAX OCCUPANCY - 2 PEOPLE ROOM 3 - 1 QUEEN BED, MICROWAVE, FREE PARKING, FREE INTERNET AND CABLE. C1Q - MAX OCCUPANCY - 2 PEOPLE ROOM 5 - 1 QUEEN BED, MICROWAVE, FREE PARKING, FREE INTERNET AND CABLE. D1Q - MAX OCCUPANCY - 2 PEOPLE ROOM 6 - 1 QUEEN BED, MICROWAVE, FREE PARKING, FREE INTERNET AND CABLE. STE - MAX OCCUPANCY - 3 PEOPLE ROOM 1 - THIS UPGRADED ROOM HAS ONE QUEEN SIZED BED AND A TWIN BED WITH A SMALL KITCHENETTE. THERE IS A SITTING AREA AS WELL WITH A COUCH. 08JUN07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. DEPOSIT REQUIRED FOR ALL RESERVATIONS. DEPOSIT FOR 1 NIGHTS IS REQUIRED. A DEPOSIT OF 1 NIGHTS ROOM CHARGE WILL BE CHARGE AT TIME OF BOOKING. NO PROPERTY INFORMATION THIS KEYWORD: GUAR MIDSCALE/STANDARD HOTEL RATINGS - MOBIL 2 STARS ADDITIONAL PROPERTY DESCRIPTION TEXT BOREALIS INN OFFERS 5 ROOMS WITH PRIVATE BATHROOMS AND A SPACIOUS CEDAR DECK FOR BARBECUES. WE ARE IN WALKING DISTANCE TO RESTAURANTS, SHOPPING, BANKS, AND THEATER. ALL ROOMS ARE AIR CONDITIONED AND FURNISHED WITH SINGLE BEDS AND QUEEN SIZE BEDS. BOREALIS INN IS CENTRALLY LOCATED AND IS WITHIN WALKING DISTANCE TO DOWNTOWN FAIRBANKS AS WELL AS SUMMER ATTRACTIONS INCLUDING ALASKA S PIONEER PARK. BOREALIS INN OFFERS IN-ROOM DESKS AND DATA PORTS. IN ADDITION, GUESTS MAY UTILIZE A FAX IN THE BUSINESS OFFICE. PHONES, FACSIMILE, AND MESSAGE BOARD ARE AVAILABLE FOR OUR CLIENTS. LANGUAGES SPOKEN INCLUDE ENGLISH, SPANISH, JAPANESE, AND KOREAN. BOREALIS INN UPHOLDS HIGH STANDARDS FOR CLEANLINESS AND ALL ROOMS ARE WELL MAINTAINED. ACCEPTABLE CREDIT CARDS GUARANTEE CA EC VI DEPOSIT CA EC VI FORM OF PAYMENT CA EC VI