NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE *NOT* PERMITTED ---------------------------------------------------------------- CRIBS - NOT AVAILABLE ROLLAWAYS - 20.00USD EXTRA GUEST CHARGE - 20.00USD SORRY PETS ARE NOT ACCEPTED INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. - - -LOCATED NEARBY- - - -ICE FISHING -SNOW MACHINE TRIPS -WINTER FESTIVAL -DOG MUSHING AND RACES -AURORA VIEWING -SKIING -WORLD CLASS ICE CARVINGS -HOT SPRINGS PLEASE CONTACT PROPERTY FOR FURTHER INFORMATION. - ROOM 2 - DELUXE ROOM WITH DOUBLE BED VICTORIAN ACCENTS-TV-TUB/SHOWER - ROOM 3 - DELUXE ROOM WITH 2 TWIN BEDS ANTIQUES-SKYLIGHT-TV-TUB/SHOWER - ROOM 1 4 OR 5 - DELUXE ROOM WITH QUEEN BED ANTIQUES-TV-TUB/SHOWER -ALL RESERVATIONS REQUIRE A 1 NIGHT DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE..HOWEVER..RESERVATIONS FOR A 4 OR MORE NIGHT STAY ARE CHARGED A FULL AMOUNT DEPOSIT. VISA-VI/BA / MASTER- CARD-MC/EC/IK/CA / AMERICAN EXPRESS-AX / DISCOVER CARD-DS. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD THE TRAVELER IS INVITED TO STAY IN FAIRBANKS ENJOYING PRIVACY AND COMFORT AT FAIRBANKS DOWNTOWN B B. THERE ARE FIVE GUEST ROOMS EACH DECORATED WITH ANTIQUES AND VICTORIAN ACCENTS AND EACH HAVING AN ADJOINING FULL PRIVATE BATH. THIS LOCATION IS NEAR TRANSPORTATION AND FOCAL POINTS OF FAIRBANKS ALASKA. THERE ARE RESTAURANTS WITHIN 10 TO 20 MINUTES DRIVING TIME. THERE ARE DOG MUSHING DEMONSTRATIONS 8 MILES AWAY AND MANY OTHER ATTRACTIONS RANGING FROM A HALF OF A MILE FROM THE PROPERTY UP TO 60 MILES CHENA HOT SPRINGS RESORT. FOR THE BUSINESS TRAVELER THERE IS AMPLE SPACE FOR COMPUTER SETUP AND GENERAL WORK AND FAX AND COPIER IS AVAILABLE FOR USE BY SPECIAL ARRANGEMENTS. THERE IS A FULL KITCHEN AND LIVING ROOM FOR GUESTS ONLY WHERE GUESTS CAN USE THE PHONE WATCH TV VISIT WITH OTHER GUESTS AND STORE LUGGAGE FOR LATE DEPARTURES. ALASKAN HOSPITALITY AND THE COMFORTS OF HOME AWAIT YOU AT THE FAIRBANKS DOWNTOWN BED BREAKFAST. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS VI DEPOSIT AX CA DS VI FORM OF PAYMENT AX CA DS VI