NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 percent commission is paid to travel agents when booking commissionable rates. This property was built in 1996. English languages spoken at this property. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -ALL CHILDREN ARE WELCOME. -PETS ARE NOT ALLOWED. -SMOKING ROOMS ARE AVAILABLE. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -EXTRA PERSON - 10.00USD -ROLLAWAY - 10.00USD -CRIB - 10.00USD CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. Fine Dining Sightseeing Tours Located Nearby- Bicycle Rentals Bird WatchingBoating Skiing Fishing Game Room Golf Hiking Jogging Track Biking Snow Mobiling Theater Fly Fishing Chena River ToursRafting Party Boats THIRD GENERATION FAIRBANKSANS DEVELOPED AND MANAGE RIVERS EDGE RESORT WHICH WAS COMPLETED IN 1999. THE DISTINCTIVE 15-ACRE LANDSCAPED RIVERFRONT PROPERTY IS UNIQUE TO FAIRBANKS AND ALASKA LOCATED JUST MINUTES FROM THE AIRPORT AND DOWNTOWN OUR GUESTS WILL ENJOY OUR UNIQUE LOCATION WITH A STOLL ALONG THE CHENA RIVER AN EXTENDED WALK RUN OR BIKE RIDE ALONG ADJACENT PAVED BIKE TRAILS CANOEING KAYAKING OR A VISIT TO FAIRBANKS TOP ATTRACTIONS WITH COMPLIMENTARY SHUTTLE SERVICES. AIRPORT AND RAILROAD SHUTTLES ARE COMPLIMENTARY. CG1: GARDEN COTTAGE - Each cottage is charmingly decorated and features a private full bath with privacy vanity, two queen beds, phone, and television. CTG: RIVER FRONT COTTAGE - Each cottage is charmingly decorated and features a private full bath with privacy vanity, two queen beds, phone, and television. STE: LODGE SUITE - Each suite is charmingly decorated and features a private full bath with privacy vanity, king size bed, phone, and television. -ALL RESERVATIONS MUST BE GUARANTEED FOR LATE ARRIVAL BY VALID CREDIT CARD WITH EXPIRY DATE- AMERICAN EXPRESS-AX / MASTERCARD-MC/IK/CA/EC / VISA-VI/BA. -GUEST PHONE NUMBER..ADDRESS..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD FAIRBANKS ALASKA S MOST UNIQUE HOTEL. LOCATED IN THE HEART OF FAIRBANKS. AAA 2 DIAMOND RATED. THE 14 ACRE LANDSCAPED RIVERFRONT IS HOME TO 86 PRIVATE COTTAGES EACH WITH RIVERFRONT OR GARDENED COURTYARDS FOR SUMMER MIDNIGHT SUN OR WINTER AURORA VIEWING AND 8 EXECUTIVE SUITES CLASSICALLY DESIGNED CENTRAL LODGE. CHENA S FINE DINING AND DECK SERVES BREAKFAST LUNCH AND DINNER. CONVENTION AND MEETING FACILITIES FOR UP TO 200. LOCAL INTERIOR ALASKA AND ARTIC TOURS AVAILABLE WITH FREE TRANSFERS. SEASONAL ACTIVITIES INCLUDE CANOEING FLOAT TRIPS HIKING AND FISHING SKIING AND DOG SLEDDING GUIDED BY PROFESSIONAL OUTDOOR STAFF. AIRPORT AND ALASKA RAILROAD DEPOT SHUTTLE SERVICE. OPEN MAY TO SEPTEMBER. AN AFTERNOON ON A SUNNY RIVERBANK EXEMPLIFIES THE BEST OF INTERIOR ALASKA, THIS PLACE IS BUILT AROUND THAT KNOWLEDGE. TRIM LITTLE COTTAGES STAND IN A GRASSY COMPOUND ALONG THE GENTLE CHENA RIVER WHERE GUESTS CAN FISH FOR GRAYLING. INSIDE, EACH LIGHT, AIRY COTTAGE IS AN EXCELLENT STANDARD HOTEL ROOM WITH TWO QUEEN SIZE BEDS, AIRCONDITIONER, HEATING, CEILING FAN, TELEPHONE WITH VOICE MAIL, COFFEEMAKER, HAIRDRYER, PRIVATE BATH. EACH COTTAGE HAS SCREENED SLIDING GLASS DOORS THAT OPEN TO A PRIVATE PATIO OVERLOOKING THE RIVER OR THE LANDSCAPED GARDEN. OUTSIDE, THEYRE LIKE A LITTLE VILLAGE, WHERE GUESTS CAN SIT ON THE PATIO, WATCH THE RIVER GO BY, SOAK UP THE MIDNIGHT SUN AND SOCIALIZE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS VI DEPOSIT AX CA DS VI FORM OF PAYMENT AX CA DS VI