NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL NO PROPERTY INFORMATION THIS KEYWORD: OTHR NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. COMPLIMENTARY CONTINENTAL BREAKFAST NO PROPERTY INFORMATION THIS KEYWORD: GRPS -CHILDREN 18 YEARS OF AGE OR YOUNGER STAY FREE WITH PARENTS WHEN USING EXISTING BEDDING -NON SMOKING PROPERTY -PETS ACCEPTED WITH A 20.00USD DEPOSIT PER PET, NON - REFUNDABLE. -FRONT DESK OPEN 24 HOURS CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. -BICYCLE RENTALS -BOATING -FISHING -HIKING TRAILS -HORSEBACK RIDING -SIGHTSEEING TOURS LOCATED AT THE MOUTH OF THE KENAI RIVER, ON THE 65-ACRE SITE OF A 1912 CANNERY. *C1Q* - PENSION-STYLE ONE QUEEN PRIVATE NEWLY REMODELED ROOM WITH ONE QUEEN BED. THEMED DECOR, DESK AND A SINK. *C2Q* - PENSION-STYLE TWO QUEEN TWO PRIVATE ADJOINED ROOMS WITH A QUEEN BED IN EACH. DESK AND A SINK. *C2T* - PENSION-STYLE TWO TWINS PRIVATE NEWLY REMODELED ROOM WITH TWO TWIN BEDS. THEMED DECOR DESK AND SINK. *CTG* - RIVERFRONT COTTAGE RIVER FRONT COTTAGE TWO WITH TWO DOUBLE BEDS AND ONE WITH TWO TWIN BEDS. SMALL LIVING ROOM, PRIVATE BATH TV AND PHONE. *SU2* - THE CAPTAIN QUARTERS SUITES TWO ROOM SUITE WITH A QUEEN BED IN EACH. PRIVATE BATH, TV REFRIGERATOR AND SMALL MICROWAVE. A ONE NIGHTS DEPOSIT IS REQUIRED AT TIME OF BOOKING MUST GUARANTEE TO A VALID CREDIT CARD AT TIME OF BOOKING. LOCATED AT THE MOUTH OF THE KENAI RIVER, ON THE 65-ACRE SITE OF A 1912 CANNERY, KENAI LANDING IS A NEW WATERFRONT COMMUNITY STEEPED IN 90 YEARS OF ALASKA HISTORY AND SURROUNDED BY WILDLIFE AND RECREATIONAL OPPORTUNITY. THE CANNERYS ORIGINAL BUILDINGS HAVE BEEN RENOVATED INTO MODERN LODGING OPTIONS INCLUDING, CABINS, RV SPOTS, SUITES, HOTEL AND PENSION-STYLE ROOMS. THIS KENAI RIVER WATERFRONT COMMUNITY INCLUDES A RESTAURANT, SOCKEYES STEAK AND GRILL, A BREW PUB, A DOCKSIDE WAREHOUSE MARKET FEATURING LOCAL ARTS AND CRAFTS PLUS A DOCKSIDE CHARTER OFFICE FOR BOOKING GUIDED FISHING AND TOURS. ENJOY ON-SITE SALMON FISHING AND DIPNETTING DURING THE SALMON RUNS AND SPECTACULAR VIEWS OF THE VOLCANOS ACROSS COOK INLET. MASTER CARD VISA CARTE BLANCHE DINER CLUB DISCOVER AMERICAN EXPRESS