NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. Safety and Security Text - Fire And Smoke Alarms In All Rooms Hotel Safe And Safety Deposit Box On Property CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Available at Property - American Plan Buffet Breakfast Plan Dinner and Breakfast Plan Additional Meal Plan Description - Restaurant Is Open 6am - 9pm Daily For Breakfast - Lunch And Dinner. The Seating Capacity Is 100 People And They Serve American Cuisine. Meal Plans Complimentary Hot Breakfast Buffet Served Every Morning At The Restaurant Located On The Property. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - Children 16 Years And Younger Stay Free With An Adult When Using Existing Bedding. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text Travel Agent Commission Is Paid At 10pct. On-Site Recreational Activities: Shopping On-Site Recreational Activities Text Pines Mall Is Across The Street From Hotel. Location- Across From Mall Hotel Is Located 2 Miles From Convention Center Across From The Pines Mall. Nbr of Rooms - 114 Nbr of Floors - 2 Evergreen Non Smoking Room With 1 King Bed, Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. B1K - Max Occupancy - 2 People Evergreen Non Smoking Room With 1 King Bed, Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Computer B2Q - Max Occupancy - 4 People Evergreen Non Smoking Room With 2 Queen Bed, Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Computer C1K - Max Occupancy - 2 People Standard Smoking Room With 1 King Bed,Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Computer C2D - Max Occupancy - 4 People Standard Smoking Room With 2 Double Beds,Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Computer C2Q - Max Occupancy - 4 People Standard Smoking Room With 2 Queen Beds,Coffee Maker, Hairdryer , Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Computer H1Q - Max Occupancy - 2 People Standard Handicapped Accessible Smoking Room With Bars In The Shower Includes 1 King Bed, Coffee Maker, Hairdryer, Microwave , Fridge, Iron/Ironing Board And Computer Modem General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator / Shower Technology - Computer HNK - Max Occupancy - 2 People Standard Handicapped Accessible Non Smoking Room With Bars In The Shower Includes 1 King Bed, Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator / Shower Technology - Computer N1K - Max Occupancy - 2 People Standard Non Smoking Room With 1 King Bed,Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator / Shower Technology - Computer N2D - Max Occupancy - 4 People Standard Non Smoking Room With 2 Double Beds,Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator / Shower Technology - Computer N2Q - Max Occupancy - 4 People Standard Non Smoking Room With 2 Double Beds,Coffee Maker, Hairdryer, Microwave, Fridge, Iron/Ironing Board And Computer Modem Outlet All In Room. General Room Amenities - Coffee/Tea Maker / Computer / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator / Shower Technology - Computer ROH - Max Occupancy - 4 People Best room available upon check in. Valid for guest redeeming their Americas Best Travelers 10th night free card. -DEPOSITS ARE NOT REQUIRED -PLEASE SEE GUARANTEE REQUIREMENTS . 16Nov06 - 31Dec07 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Credit Card Guarantee Required For All Reservations. Tourist/Economy Hotel Additional Property Description Text America s Best Inns and Suites has become known for comfort, value and the friendly attention of a welcoming staff that cares. At America s Best Inns and Suites, we keep your comfort in mind and offer what you truly want - quality accommodations without useless frills and a complimentary breakfast each morning - all at the best value possible. American Express - Master Card - Diners Club - Discover Card - Visa