NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX *CHILDREN ARE WELCOME. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT TRAVEL AGENT COMMISSION PAID WHEN BOOKING COMMISSIONABLE RATES BETWEEN THE MONTHS OF SEPTEMBER AND APRIL ONLY. OUTDOOR POOL THE FINEST IN LUXURY AND CHOICE LOCATION ON SOUTH SHORE BERMUDA. SITUATED ON THE ISLANDS MOST SCENIC TOURIST ROUTE IN THE MIDST OF THE MAJOR HOTELS AND BEACHES IT REMAINS ONLY MINUTES AWAY FROM MAJOR RESTAURANTS AND SHOPPING IN THE CITY OF HAMILTON. - ONE BEDROOM APARTMEN - 2 DOUBLES OR KING BED-SEPARATE LIVING ROOM 2 SLEEP SOFAS-FULL KITCHEN-BATHROOM-PATIO - STUDIO APARTMENT - 2 DOUBLE BEDS-FULL KITCHEN FULL BATHROOM-PRIVATE PATIO/BALCONY *A DEPOSIT OF 2 NIGHTS STAY REQUIRED AT BOOKING. CHAIN DID NOT DEFINE KEYWORD ENJOY ELEGANT AND SPACIOUS ACCOMMODATIONS IN OUR CHEERFULLY DECORATED STUDIO OR ONE-BEDROOM APARTMENTS LOCATED ON THE BEAUTIFUL SOUTH SHORE IN WARWICK PARISH. BUILT IN THE LATE 1970S EACH UNIT HAS A PRIVATE ENTRANCE BALCONY AIR CONDITIONING AND MEXICAN FLOOR TILE. ALL UNITS HAVE A FULL KITCHEN WITH MICROWAVE AND DINING AREA FULL BATH WITH SHOWER TELEPHONE CABLE TV AND RADIO SOME WITH LIVING ROOM. DAILY MAID SERVICE IS AVAILABLE. EP PLAN *ROOM ONLY*. EACH UNIT CAN ACCOMMODATE UP TO FOUR PERSONS. FOR OUTDOOR ENJOYMENT POOLSIDE WE HAVE A GAS BBQ GRILL BBQ PIT AND LOUNGE CHAIRS WHERE YOU CAN RELAX IN A LOVELY GARDEN SETTING. THE BEACHES AT SURFSIDE IS JUST A FIVE-MINUTE WALK AND NEARBY ARE MORE OF THE BEST BEACHES IN BERMUDA WHERE LAND AND SEA SPORTS CAN BE ARRANGED AT YOUR REQUEST. THE CITY OF HAMILTON IS JUST MINUTES AWAY WHERE YOU WILL ENJOY SOME OF THE FINEST SHOPPING IN THE WORLD AS WELL AS MANY DIVERSIFIED RESTAURANTS PROVIDING LOCAL AND INTERNATIONAL CUISINE. SUPERMARKETS AND OTHER AMENITIES ARE CLOSE BY. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA VI DEPOSIT AX CA VI FORM OF PAYMENT AX CA VI