We offer a free shuttle service from the airport to the hotel 08:00 to 18:00 and hotel to the airport 07:00 to 17:00. To use this service you will need to reserve it before hand to see if we have availability. We will require the following information to reserve the shuttle service: Flight number and company, time of arrival, name of airport and which hotel you have a reservation at. New Years Package 2006/2007 - from 20.Dec to 02.Jan.2007, a valid credit card is required to full prepayment with 45 days prior to arrival CCD policy - full policy, otherwise hotel will not hold the room. Cancel 45 days prior to arrival. Payments received are NON REFUNDABLE. Full Charges will apply in case of cancellation and no show. Elton John Concert - from 16.Jan.2007 to 21.Jan.2007, a valid credit card is required to full prepayment with 48 hours prior to arrival - CCD policy - full policy, otherwise hotel will not hold the room. Cancel 2 days prior to arrival. Payments received are NON REFUNDABLE. Full Charges will apply in case of cancellation and no show. Carnival 2007 - from 10.Feb to 21.Feb.2007, a valid credit card is required to full prepayment with 60 days prior to arrival - CCD policy - full policy, otherwise hotel will not hold the room. Cancel 60 days prior to arrival. Payments received are NON REFUNDABLE. Full Charges will apply in case of cancellation and no show. Nephrology Congress - from 21.Apr.2007 to 25.Apr.2007, a valid credit card is required to full prepayment with 45 days prior to arrival - CCD policy - full policy, otherwise hotel will not hold the room. Cancel 30 days prior to arrival. Payments received are NON REFUNDABLE. Full Charges will apply in case of cancellation and no show. On all periods above, In case of Paytell, it MUST be advised at the time of booking, otherwise the hotel will consider the credit card informed, and it will not be authorized change of payments after the reservation confirmed -Please make sure that all reservations are clearly mentioned ways of payments- Live Earth Concert 2007 - from 06 to 08.July, a valid credit card is required to full prepayment with 15 days prior to arrival CCD policy - (full policy), otherwise hotel will not hold the room. Min 02-night stay * Panamerican Games 2007 - from 13 to 30.July, hotel requires a valid credit card with valid expired date and authorization to full prepayment with 15 days prior to arrival (CCD policy), otherwise hotel will not hold the room. Min 05-night-stay * New Years Eve 2007/ 2008 - from 25.Dec/ 07 to 02.Jan/ 08, a valid credit card is required to full prepayment with 30 days prior to arrival CCD policy - (full policy), otherwise hotel will not hold the room. Min 03-night-stay * Carnival 2008 - from 01 to 06.February/ 2008, a valid credit card is required to full prepayment with 30 days prior to arrival CCD policy - (full policy), otherwise hotel will not hold the room. Min 04-night-stay In case of Paytell, it MUST be advised at the time of booking, otherwise the hotel will consider the credit card informed, and it will not be authorized change of payments. ??Please make sure that all reservations are clearly mentioned ways of payments??!! During these special periods, all cancellation dead line up to 10 days before check in date to avoid any penalty. Payments received are NON REFUNDABLE. In case of cancellation after due date or no show we will charge for the entire package period (07 mandatory nights for Pan American Games) as stated on the minimum length of stay. This charge is NON REFUNDABLE.