NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards -The Property meets all current local, state, and country building codes Room Safety and Security - Sprinklers Property Safety and Security - Security available 24 Hours Safety and Security Text - Fire Alarm NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 INNPOINTS QUEUE ADDRESS - QEM/XXX -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU IF YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Included in Rates Meal Plans Available at Property - Continental Plan **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS WORLDWIDE 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children age 12 and under stay free using existing bedding. **************************************************************** *** INNPOINTS REWARDS *** **************************************************************** -WELCOME TO INNPOINTS REWARDS..THE PROGRAM THAT REWARDS YOU FOR YOUR EXCELLENT TASTE IN ACCOMMODATIONS. -PEOPLE LIKE YOU..WHO VALUE THE NICETIES IN LIFE- DISTINCTIVE ARCHITECHTURE AND FURNISHINGS..DELECTABLE MEALS AND GRACIOUS HOSTS WHO TAKE A PERSONAL INTEREST IN YOU AND YOUR COMFORT- MAY FEEL THAT FEATURES SUCH AS CHARMING PARLORS..COZY FIREPLACES OR THOUGHTFUL WELCOME GIFTS..ARE REWARD ENOUGHT. HOWEVER..WE AT INNPOINTS THINK YOU DESERVE EVEN MORE. -THAT IS WHY INNPOINTS REWARDS WAS DEVELOPED. INNPOINTS REWARDS IS THE FIRST PROGRAM TO OFFER BUSINESS AND LEISURE TRAVELERS AN OPPORTUNITY TO BE REWARDED WITH FREQUENT FLYER MILES AND TRAVEL RELATED AWARDS WHEN THAY STAY AT ANY OF OUR UNIQUE AND BOUTIQUE PROPERTIES. -AS A MEMBER OF INNPOINTS REWARDS..YOU WILL ENJOY ALL THE APPEAL OF OUR DISTINCTIVE LODGING. PLUS YOU WILL RECEIVE POINTS FOR EVERY DOLLAR SPENT..THAT CAN BE EXCHANGED FOR THE FOLLOWING REWARDS - --FREQUENT FLYER MILES IN THE FOLLOWING PROGRAMS- AMERICAN AIRLINES AADVANTAGE DELTA AIR LINES SKYMILES NORTHWEST AIRLINES WORLDPERKS -YOU WILL RECEIVE THESE ADDITIONAL MEMBER BENEFITS ASSISTANCE CENTER SPECIAL PROMOTIONS -PLEASE CALL TODAY TO SIGN UP ... 505-247-2333 **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent On-Site Recreational Activities: Entertainment Downtown in Historic Grass Valley Located in the Sierra Foothills- Four district seasons One hour north of Sacramento 2hours from SF 12 hours to Tahoe. Nbr of Rooms - 28 Nbr of Floors - 2 All Rooms include Cable TV, Wifi Internet, Coffee Maker,with Complimentry Tea and Coffee, A Clock Radio, Iron and Ironing Board, Hair Dryer and Additional First Class Amenities, Free Continental Breakfast. A1K - Max Occupancy - 2 People Deluxe 1 king bed and private veranda General Room Amenities - Cable/Satellite TV / Coffee/Tea Maker / Hairdryer / Iron/ Ironing Board / Radio A1Q - Max Occupancy - 2 People Deluxe room with 1 queen bed General Room Amenities - Cable/Satellite TV / Coffee/Tea Maker / Hairdryer / Iron/ Ironing Board / Radio A2D - Max Occupancy - 4 People Deluxe double room General Room Amenities - Cable/Satellite TV / Coffee/Tea Maker / Hairdryer / Iron/ Ironing Board / Radio A2T - Max Occupancy - 2 People Room with twin beds General Room Amenities - Air Conditioning / Balcony / Bathroom Amenities / Cable/ Satellite TV / Coffee/Tea Maker / Fireplace / Hairdryer / Handicapped Room/Facilities / Iron/Ironing Board / No Smoking Room / Radio / Refrigerator Ice Maker / Shower / Television / VCR / Voice Mail Technology - Voice Mail B1K - Max Occupancy - 2 People Deluxe room with 1 king bed S1K - Max Occupancy - 2 People Deluxe King Suite with Private Veranda. Please see guarantee policy 14Nov06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee Required for Late Arrival. Guarantee required for All Reservations. Please see guarantee policy Midscale/Standard Hotel Ratings - Stars 3 Additional Property Description Text When you arrive at the Holbrooke Hotel you are entering into a world that is more than 150 years old, in a magnificent geographic setting, it is a hotel prepared to surround you with first-class, friendly, down home service and attitude. You will enjoy a bygone era. Built in 1951, the Golden Gate State Saloon was dedicated to quenching the thirsts of the gold rush miners. When its wooden structure burned four years later, it was rebuilt as one story, relatively fireproof fieldstone building. In 1862 the present structure was erected next to, and incorporated with, the Golden Gate Saloon. As it is today, the hotel was a welcome stopover in the years following the Civil War. At least four American presidents were guests and signed the still-extant guest book, as well as did authors Mark Twain and Bret Harte, and other luminaries such as Gentleman Jim Corbett and entertainer Lola Montez. In keeping with the Holbrooke Hotels sense of history, antiques grace all twenty eight guest rooms. Each room has a private bath, some with claw footed bathtubs, sitting areas and private balconies. There is full maid service, plus amenities in each room to ensure a comfortable stay. A continental breakfast is served each morning in the Library to hotel guests. The Holbrooke offers excellent lunches, dinners and Sunday brunches prepared by an experienced kitchen team and served in an impressive yet causal dining room and in season, on the outdoor patio. The hotel has five function rooms which serve functions from ten to one hundred and twenty guests. American Express - Master Card - Diners Club - Discover Card - Visa