NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Property Safety and Security - Audible Alarms in Public Areas NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Additional Meal Plan Description - Complimentary Continental Breakfast **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - Children 16 years and under stay free when accompanied by an adult using existing bedding. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission is paid to travel agents when booking commissionable rates. Off-Site Recreational Activities Text 1 Block From Ocean America?s Best Inn Laguna Beach is located on the world famous pacific coast highway just 1 block from the ocean. Nbr of Rooms - 28 Nbr of Floors - 2 Standard room with 2 queen beds. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. N2Q - Max Occupancy - 5 People Standard room with 2 queen beds. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Free Local Telephone Calls / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Dataport A2D - Location/View - Ocean View Max Occupancy - 5 People Oceanview room with 2 queen beds. Includes Balcony, Ocean View, Cable TV, Alarm Clock, Iron/Ironing Boards, Refrigerator, Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Balcony / Cable/Satellite TV / Dataport / Free Local Telephone Calls / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport B2Q - Max Occupancy - 5 People Standard room with 2 queen beds. All Rooms Includes Cable TV, Alarm Clock Radio, Iron/Ironing Board, Refrigerator/Microwave, Data Port, and Hair Dryer. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Free Local Telephone Calls / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport BRO - Max Occupancy - 3 People Evergreen room with 1 queen bed. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport BTB - Max Occupancy - 4 People Evergreen room with 2 double beds oceanview. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Dataport C1D - Location/View - Ocean View Max Occupancy - 3 People Oceanview room with 1 king bed. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Dataport D2D - Location/View - Ocean View Max Occupancy - 5 People Oceanview room with 2 queen beds. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Hairdryer / Iron/Ironing Board / Microwave / No Smoking Room / Refrigerator Technology - Dataport N1K - Location/View - Ocean View Max Occupancy - 3 People Standard room with 1 king bed. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Free Local Telephone Calls / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport F1K - Location/View - Ocean View Max Occupancy - 3 People Deluxe oceanview room with 1 king bed, Balcony, Ocean View, Cable TV, Alarm Clock, Iron/Ironing Boards, Refrigerator, Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Balcony / Cable/Satellite TV / Dataport / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport B1K - Max Occupancy - 3 People Standard room with 1 king bed. All Rooms Includes Cable Television, Alarm Clock, Iron/Ironing Boards, Refrigerator/ Microwave, Data Ports, and Hair Dryers. General Room Amenities - AM/FM Alarm Clock / Cable/Satellite TV / Dataport / Free Local Telephone Calls / Hairdryer / Iron/Ironing Board / Microwave / Refrigerator Technology - Dataport ROH - Max Occupancy - 4 People Best room available upon check in. Valid for guest redeeming their Americas Best Travelers 10th night free card. **************************************************************** *** DEPOSIT POLICIES *** **************************************************************** -SOME PROPERTIES REQUIRE A DEPOSIT TO SECURE YOUR CLIENTS RESERVATION. IF A CREDIT CARD IS USED FOR DEPOSIT..THE CARD WILL BE CHARGED AT TIME OF BOOKING. IF THE PROPERTY ACCEPTS A DEPOSIT BY CHECK..THE DEPOSIT MUST BE RECEIVED BY THE PROPERTY WITHIN THE SPECIFIED TIME FRAME TO AVOID AUTOMATIC CANCELLATION PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. 16Nov06 - 31Dec07 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. All reservations must be guaranteed to a valid credit card at the time of booking. Tourist/Economy Hotel Additional Property Description Text The Americas Best Inns Laguna Beach is located on world famous pacific coast highway just 1 block from the ocean. There are several restaurants within a mile. Enjoy one of their ocean view rooms or any one of their recently renovated rooms or just relax next to their outdoor heated pool. American Express - Master Card - Discover Card - Visa