NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR HODIP/ADDR INNPOINTS CORPORATE ADDRESS HODIP/BOOK BOOKING GUIDELINES HODIP/CANC CANCEL POLICY HODIP/COMM COMMISSION POLICY HODIP/CONT CONTACT INFORMATION HODIP/CORP CORPORATE RATE INFORMATION HODIP/CRED CREDIT CARD POLICIES HODIP/DPST DEPOSIT POLICY HODIP/FAMI FAMILY PLAN HODIP/FREQ FREQUENT GUEST PROGRAM HODIP/GRPS GROUP INFORMATION HODIP/GUAR GUARANTEE POLICY HODIP/HELP HELP DESK HODIP/HOUR HOURS OF OPERATION HODIP/INDX INDEX INFORMATION HODIP/LINK INSIDE LINK INFORMATION HODIP/NEWS NEWS HODIP/OPTI OPTIONAL FIELDS HODIP/PROM PROMOTIONAL INFO HODIP/FACT FACTS HODIP/ROOM ROOM TYPE INFORMATION HODIP/TRVL TRAVEL RATE INFORMATION HODIP/INTL INTERNATIONAL TRAVEL **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 INNPOINTS QUEUE ADDRESS - QEM/XXX -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU IF YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS WORLDWIDE 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - AN ADULT OF AT LEAST 21 YEARS OF AGE MUST OCCUPY THE UNIT. CHILDREN COUNT AS OCCUPANT IN ROOM. **************************************************************** *** INNPOINTS REWARDS *** **************************************************************** -WELCOME TO INNPOINTS REWARDS..THE PROGRAM THAT REWARDS YOU FOR YOUR EXCELLENT TASTE IN ACCOMMODATIONS. -PEOPLE LIKE YOU..WHO VALUE THE NICETIES IN LIFE- DISTINCTIVE ARCHITECHTURE AND FURNISHINGS..DELECTABLE MEALS AND GRACIOUS HOSTS WHO TAKE A PERSONAL INTEREST IN YOU AND YOUR COMFORT- MAY FEEL THAT FEATURES SUCH AS CHARMING PARLORS..COZY FIREPLACES OR THOUGHTFUL WELCOME GIFTS..ARE REWARD ENOUGHT. HOWEVER..WE AT INNPOINTS THINK YOU DESERVE EVEN MORE. -THAT IS WHY INNPOINTS REWARDS WAS DEVELOPED. INNPOINTS REWARDS IS THE FIRST PROGRAM TO OFFER BUSINESS AND LEISURE TRAVELERS AN OPPORTUNITY TO BE REWARDED WITH FREQUENT FLYER MILES AND TRAVEL RELATED AWARDS WHEN THAY STAY AT ANY OF OUR UNIQUE AND BOUTIQUE PROPERTIES. -AS A MEMBER OF INNPOINTS REWARDS..YOU WILL ENJOY ALL THE APPEAL OF OUR DISTINCTIVE LODGING. PLUS YOU WILL RECEIVE POINTS FOR EVERY DOLLAR SPENT..THAT CAN BE EXCHANGED FOR THE FOLLOWING REWARDS - --FREQUENT FLYER MILES IN THE FOLLOWING PROGRAMS- AMERICAN AIRLINES AADVANTAGE DELTA AIR LINES SKYMILES NORTHWEST AIRLINES WORLDPERKS -YOU WILL RECEIVE THESE ADDITIONAL MEMBER BENEFITS ASSISTANCE CENTER SPECIAL PROMOTIONS -PLEASE CALL TODAY TO SIGN UP ... 505-247-2333 **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 PERCENT COMMISSION PAID TO TRAVEL AGENTS BY DIAMOND RESORTS MANAGEMENT, INC. On-Site Recreational Activities: Basketball Swimming Tennis Off-Site Recreational Activities Text CHAMPIONSHIP GOLF, BIKING, HORSEBACK RIDING, HOT AIR BALLOON RIDES, TOURS, FESTIVALS FAIRS, HIKING, ROCK CLIMBING. *LOCATION- PALM SPRINGS 140 SOUTH CALLE ENCILIA PALM SPRINGS, CA 92262 PALM SPRINGS AERIAL TRAMWAY, SPA RESORT CASINO, JOSHUA TREE NATIONAL PARK, LIVING DESERT ZOO GARDENS, INDIAN CANYONS, PALM SPRINGS FOLLIES, KNOTTS SOAK CITY USA, ART GALLERIES, MUSEUMS, THEATRE, SHOPPING, HEALTH SPAS. Nbr of Rooms - 101 Nbr of Floors - 3 Room Amenities for All Rooms - General Room Amenities - Air Conditioning / Bath Tub / Coffee/Tea Maker / Color TV / Hairdryer / Shower B1Q - Max Occupancy - 2 People 1 Bedroom Villa 100USD DEPOSIT WILL BE HELD ON CREDIT CARD WHEN THE GUEST CHECKS IN 08Apr08 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee Required for Late Arrival. Guarantee required for All Reservations. FOR ALL RESERVATIONS- GUARANTEE TO VALID FORM OF PAYMENT IS REQUIRED AT BOOKING. 100USD DEPOSIT WILL BE HELD ON CREDIT CARD WHEN THE GUEST CHECKS IN Midscale/Standard Hotel Additional Property Description Text WITH VIEWS OF THE MAJESTIC SAN JACINTO MOUNTAINS AND SET RIGHT IN THE HEART OF DOWNTOWN PALM SPRINGS, THE MARQUIS VILLAS OFFERS COMPLETE COMFORT AND CHARM. SPEND THE DAY BY THE POOL SET IN A BEAUTIFUL GARDEN COURTYARD, PLAY A GAME OF TENNIS, OR GET IN A GOOD WORKOUT AT THE RESORTS FITNESS FACILITY. GUESTS WILL ENJOY THE EXCEPTIONAL HOSPITALITY, SERVICE, AND AMBIANCE OF THE MARQUIS VILLAS. MANAGED BY TRADING PLACES INTERNATIONAL MANAGEMENT. PAYMENT WILL BE TAKEN BY TRADING PLACES INTERNATIONAL MANAGEMENT. American Express - Master Card - Discover Card - Interbank Master Card - Million Credit Service/Masterc - Visa