NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN BELOW 5 YRS FREE. ABOVE 5YRS 10 DOLLAR CHARGE. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ON-SITE RECREATIONAL ACTIVITIES TEXT SPECIAL EVENTS - KOOL APRIL NITES CAR SHOW APRIL 18 - 22, 2007 - SHASTA ART FAIRE AND OLD-TIME FIDDLE JAMBOREE - MAY 12 - 13, 2007 - REDDING RODEO AND RODEO WEEK FESTIVITIES MAY 17 - 19, 2007 - DOWNTOWN REDDING MAREKTFEST JUNE 21 - AUGUST 23 - FREEDOM FESTIVAL JULY 4, 2007 - BLUES BY THE RIVER FESTIVAL SEPTEMBER 15, 2007 - REDDING BEER & WINE FESTIVAL SEPTEMBER 15, 2007 - TURTLE BAY ARTS & CRAFTS FAIRE SEPTEMBER 22-23 - BIG BIKE WEEKEND OCTOBER 12 - 14, 2007 - WINTER FEST OPEN HOUSE AND TREE LIGHTING NOV 30,- 2007 - KOOL APRIL NITES CAR SHOW APRIL 18 - 22, 2007 - SHASTA ART FAIRE AND OLD-TIME FIDDLE JAMBOREE - MAY 12 - 13, 2007 - REDDING RODEO AND RODEO WEEK FESTIVITIES MAY 17 - 19, 2007 - DOWNTOWN REDDING MAREKTFEST JUNE 21 - AUGUST 23 - FREEDOM FESTIVAL JULY 4, 2007 - BLUES BY THE RIVER FESTIVAL SEPTEMBER 15, 2007 - REDDING BEER & WINE FESTIVAL SEPTEMBER 15, 2007 - TURTLE BAY ARTS & CRAFTS FAIRE SEPTEMBER 22 - 23- BIG BIKE WEEKEND OCTOBER 12 - 14, 2007 - WINTER FEST OPEN HOUSE AND TREE LIGHTING NOV.30,- 2007 - VICTORIAN CHRISTMAS TO REMEMBER DEC. 1-2, 2007 - OFF-SITE RECREATIONAL ACTIVITIES TEXT GOLF COURSE WALKING DISTANCE - CALDWELL/LAKE REDDING PARK - LESSEN NATIONAL PARK - CASTLE CRAGS STATE PARK - LAKE SHASTA CAVERNS - MCARTHUR-BURNEY STATE PARK - MT. SHASTA - CENTRALLY LOCATED IN THE BEAUTIFUL SHASTA AND CASCADE REGION OF FAR NORTHERN CALIFORNIA, VALUE INN AND SUITES IS SITUATED NEAR MANY OUTDOOR ATTRACTIONS THAT MAKE THIS A MUST SEE DESTINATION FOR ANY NATURE LOVER. NBR OF ROOMS - 100 NBR OF FLOORS - 1 H1K - MAX OCCUPANCY - 2 PEOPLE ROOM TYPE NON SMOKING ONE KING BED SITTING AREA FREE CONTINENTAL BREAKFAST PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION C2K - MAX OCCUPANCY - 2 PEOPLE ROOM TYPE NON SMOKING ONE KING BED FULL SIZE JACUZZI FOR TWO SITTING AREA FREE CONTINENTAL BREAKFAST PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION A2D - MAX OCCUPANCY - 4 PEOPLE ROOM TYPE NON SMOKING TWO DBL BED SITTING AREA FREE CONTINENTAL BREAKFAST PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION A2Q - MAX OCCUPANCY - 4 PEOPLE ROOM TYPE NON SMOKING TWO DBL BED SITTING AREA FREE CONTINENTAL BREAKFAST. PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION A1K - MAX OCCUPANCY - 2 PEOPLE FREE CONTINENTAL BREAKFAST PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION B2K - MAX OCCUPANCY - 2 PEOPLE FREE CONTINENTAL BREAKFAST PHONES WIRELESS HIGH SPEED INTERNET ACCESS 19 INCH COLOR TV COFFEE MAKER AND HAIRDRYER. MICROWAVE REFRIGERATOR AND DESK WITH CHAIRS. GENERAL ROOM AMENITIES - CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DESK / MEAL INCLUDED: BREAKFAST / MICROWAVE / NO SMOKING ROOM / PRIVATE BATH OR SHOWER / REFRIGERATOR / TELEVISION CHECK GUARANTEE KEYWORD 17SEP07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. ALL RESERVATIONS MUST BE GUARANTEED BY VALID CREDIT CARD AT TIME OF BOOKING. MOTEL ADDITIONAL PROPERTY DESCRIPTION TEXT AAA APPROVED CENTRALLY LOCATED IN THE BEAUTIFUL SHASTA AND CASCADE REGION OF FAR NORTHERN CALIFORNIA, VALUE INN AND SUITES IS SITUATED NEAR MANY OUTDOOR ATTRACTIONS THAT MAKE THIS A MUST SEE DESTINATION FOR ANY NATURE LOVER. CLEAN, COMFORTABLE ROOMS FEATURE MANY WELCOME AMENITIES SUCH AS DSL INTERNET, COLOR CABLE TV. ENJOY OUR RELAXED ATMOSPHERE WHILE DRINKING IN THE SIGHTS OF ONE OF THE MOST BEAUTIFUL PLACES ON EARTH. PLEASE NOTE THAT SOME WEBSITES DO NOT ADD EXTRA PERSON CHARGES TO YOUR CONFIRMATION SO YOU MAY HAVE ADDITIONAL CHARGES AT CHECK-IN. RESERVATIONS MADE THRU INTERNET MAY NOT BE CANCELLED OR CHANGED BY CONTACTING THE HOTEL. CANCELLATIONS AND MODIFICATIONS MUST BE MADE THROUGH BOOKING SOURCE.AAA APPROVED. CHILDREN BELOW 5 YRS FREE. ABOVE 5YRS 10 DOLLAR CHARGE. MASTER CARD - DISCOVER CARD - VISA