NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL NO PROPERTY INFORMATION THIS KEYWORD: OTHR NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL NO PROPERTY INFORMATION THIS KEYWORD: GRPS CHILDREN 18 AND UNDER STAY FREE WITH PARENTS WHEN USING EXISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. BEACHES UTC MALL SIGHTSEEING SHOPPING LOCATED IN LA JOLLA RENAISSANCE, UTC'S NICEST NEIGHBORHOOD. WHEN ENTERING THE VILLAS, YOU'LL NOTICE JOGGING TRAILS AND GROUNDS THAT LOOK LIKE YOU ARRIVED IN FLORENCE. A SHORT WALK TO EITHER THE SMALL SHOPPING CENTER LOCATED OFF TOWN CENTRE DRIVE OR THE UTC MALL. THE UTC MALL HAS SEVERAL RESTAURANTS IN THE FOOD COURT, ALONG WITH RED ROBIN, BOUDINS, COZYMELS. LARGE OFFICE BUILDINGS INCLUDE TENANTS SUCH AS WELLS FARGO AND MANY BIOTECH FIRMS. ONE BEDROOM SUITE ONE BEDROOM SUITE WITH A KING SIZE BED. 600 SQ FT. SUITE INCLUDES A FULL SIZE KITCHEN, MODERN CONTEMPORARY FURNISHINGS, BALCONY, WASHER AND DRYER, 25 INCH CABLE TV, AND PRIVATE BATHROOM. TWO BEDROOM SUITE TWO BEDROOM SUITE WITH KING BED AND QUEEN SIZE BED. 600 SQ FT SUITE OFFERS A FULL KITCHEN, MODERN CONTEMPORARY FURNISHINGS, WASHER AND DRYER, BALCONY, 25 INCH CABLE TV, AND PRIVATE BATHROOM. A DEPOSIT OF 2 NIGHTS IS REQUIRED AT THE TIME OF BOOKING. PLEASE SEE DEPOSIT KEYWORD FOR MORE INFORMATION RESORT STYLE APARTMENT COMMUNITY IN ONE OF SAN DIEGOS BEST LOCATIONS. SEVERAL POOLS, EXERCISE GYM. PALM TREES THROUGHOUT THE PROPERTY. HIGH SPEED INTERNET ACCESS. TUSCAN STYLED, UNDERGROUND SECURED PARKING WITH VISITOR PARKING. ELEVATORS AND WASHER AND DRYERS STANDARD IN ALL APARTMENT HOMES. AMERICAN EXPRESS MASTERCARD VISA