NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. SAFETY AND SECURITY TEXT - ELECTRONIC LOCKS DOUBLE BOLT LOCKS 24 HOUR RESIDENT MANAGER ON SITE SAFEST AREA OF SAN FRANCISCO CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN 12 AND UNDER STAY FREE IN PARENTS ROOM USING EXSISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT 10 PERCENT COMMISSION PAID ON COMMISSIONABLE RATES ONLY. NONE LOCATED IN THE RENOWNED MARINA DISTRICT ONE BLOCK FROM THE HISTORIC UNION STREET, ONE OF SAN FRANCISCOS MOST CHARMING NEIGHBORHOOD COMMERCIAL DISTRICTS WHERE QUAINT BOUTIQUES, GOURMET RESTAURANTS AND GALLERIES AWAIT YOU. FIVE MINUTE WALK TO THE SAN FRANCISCO BAY MARINA WHERE YOU WILL SEE WIND SURFERS SOARING ACROSS THE SAN FRANCISCO BAY WITH THE GOLDEN GATE BRIDGE AS YOUR BACKDROP. NBR OF ROOMS - 32 NBR OF FLOORS - 1 A3Q - MAX OCCUPANCY - 6 PEOPLE SPACIOUS ROOM WITH 3 QUEEN BEDS. FREE WIRELESS INTERNET, COFFEE-MAKER, CABLE TV, ALARM CLOCK/RADIO. GENERAL ROOM AMENITIES - AM/FM ALARM CLOCK / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HIGH SPEED INTERNET ACCESS / HIGH SPEED WIRELESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS CHARGEABLE AMENITIES - HIGH SPEED WIRELESS A2D - MAX OCCUPANCY - 4 PEOPLE SPACIOUS ROOM WITH 2 DOUBLE BEDS. FREE WIRELESS INTERNET, COFFEE-MAKER, CABLE TV, ALARM CLOCK/RADIO. GENERAL ROOM AMENITIES - AM/FM ALARM CLOCK / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HIGH SPEED INTERNET ACCESS / HIGH SPEED WIRELESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS CHARGEABLE AMENITIES - HIGH SPEED WIRELESS A1K - MAX OCCUPANCY - 2 PEOPLE STANDARD ROOM WITH 1 KING SIZE BED. FREE WIRELESS INTERNET, COFFEE-MAKER, CABLE TV, ALARM CLOCK/RADIO. GENERAL ROOM AMENITIES - AM/FM ALARM CLOCK / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HIGH SPEED INTERNET ACCESS / HIGH SPEED WIRELESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS CHARGEABLE AMENITIES - HIGH SPEED WIRELESS A1Q - MAX OCCUPANCY - 2 PEOPLE SPACIOUS ROOM WITH QUEEN BED. FREE WIRELESS INTERNET, COFFEE-MAKER, CABLE TV, ALARM CLOCK/RADIO. GENERAL ROOM AMENITIES - AM/FM ALARM CLOCK / CABLE/SATELLITE TV / COFFEE/TEA MAKER / COLOR TV / DATAPORT / HIGH SPEED INTERNET ACCESS / HIGH SPEED WIRELESS / IRON/IRONING BOARD / PRIVATE BATH OR SHOWER / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS CHARGEABLE AMENITIES - HIGH SPEED WIRELESS SEE GUARANTEE INFO. 28JAN08 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. ALL RESERVATIONS MUST BE GUARANTEED BY VALID CREDIT CARD AT TIME OF BOOKING. SEE GUARANTEE INFO. MIDSCALE/STANDARD HOTEL ADDITIONAL PROPERTY DESCRIPTION TEXT 32 GUEST ROOMS HAVE JUST BEEN TOTALLY RENOVATED AND PROVIDE YOU WITH THE SPACIOUSNESS AND COMFORT YOU DESERVE WHILE TRAVELING. THE GREENWICH INN IS A TWO STORY INN INCLUDING 4 JUNIOR SUITES AND A FAMILY SUITE. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - VISA