NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Continental Breakfast Included **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX NO PROPERTY INFORMATION THIS KEYWORD: FAMI NO PROPERTY INFORMATION THIS KEYWORD: FREQ **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PCT Commission for Travel Agency NO PROPERTY INFORMATION THIS KEYWORD: RECR PRIMARY CITY SAN JOSE 03M N TRANS: L B T R GENERAL AREA AIRPORT DOWNTOWN SHOPPING DIST BUSINESS DIST HIGHWAY OTHER POINTS SQL 26M SE TRANS: RHV 06M NW TRANS: SRU 31M N TRANS: LVK 25M S TRANS: PAO 15M SE TRANS: NUQ 10M E TRANS: STS 110M SE TRANS: MRY 55M N TRANS: LIVERMORE 25M S TRANS: SAN FRANCISCO 49M SE TRANS: PLEASANTON 22M S TRANS: OAKLAND 43M SE TRANS: SANTA CRUZ 32M N TRANS: MOUNTAIN VIEW 11M E TRANS: SANTA CLARA 05M E TRANS: SAN CARLOS 26M SE TRANS: CALIF STATE UNIV SAN JOSE 03M N TRANS: L B T R SAN JOSE MC ENERY CONV CEN 03M N TRANS: L B T R SAN JOSE MC ENERY CONV CEN 03M N TRANS: L B T R PARAMOUNTS GREAT AMERICA 05M E TRANS: L B T R ROSICRUCIAN MUSEUM 04M NE TRANS: L B T R ONIZUKA AFB 06M W TRANS: L B T R SAN JOSE STATE UNIVERSITY 03M N TRANS: L B T R SANTA CLARA UNIVERSITY 03M E TRANS: L B T R SANTA CLARA CONVENTION CTR 06M SE TRANS: L B T R CALTRAIN 03M N TRANS: L B T R CIVIC CENTER 02M NE TRANS: L B T R SAN JOSE ARENA 03M N TRANS: L B T R SAN JOSE CONV CULTURAL FAC 03M N TRANS: L B T R MILPITAS 04M S TRANS: SFO 38M SE TRANS: L B T R OAK 35M SE TRANS: L B T R SJC 02M E TRANS: L B T R 38 Rooms Available Double Beds King Beds Studio suites available. SMOKING DELUXE 1 KING BED A1K- Rooms are about 20ft by 15ft. All rooms are newly remodeled with California King size beds. SMOKING DELUXE 1 KING BED A2D- Rooms are about 20ft by 15ft. All rooms are newly remodeled with California King size beds. SMOKING DELUXE SUITE DLS- Suite rooms are newly remodeled, and includes a California King bed and inroom wet bar, not stocked. NON SMOKING 1 KING N1K- Rooms are about 20ft by 15ft. All rooms newly remodeled with California King beds. NON SMOKING 2 DOUBLE BEDS NSD- Rooms are about 20ft by 15ft. All rooms newly remodeled. NONSMOKING DELIXE ROOM NSA- This non smoking studio suite includes a California King size bed and a wet bar, unstocked. ed. SMOKING DELUXE 1 KING BED X2D- Rooms are about 20ft by 15ft. All rooms are newly remodeled with California King size beds. CHECK GUARANTEE KEYWORD **************************************************************** *** GUARANTEE POLICIES *** **************************************************************** -ALL INNPOINTS PROPERTIES MUST BE GUARANTEED WITH A CREDIT CARD AT TIME OF BOOKING. IN SOME CASES..A DEPOSIT IS CHARGED. PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. Welcome to Horizon Inn of San Jose. We are conveniently located 2 miles from the airport with easy access to highway 101 and 880. Horizon Inn is minutes away from Downtown San Jose the San Jose McEnery convention center and HP Pavilion. We cater to both leisure and business travelers with newly remodeled rooms and restaurant on the premises. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS VI DEPOSIT AX CA DS VI FORM OF PAYMENT AX CA DS VI