NO PROPERTY INFORMATION THIS KEYWORD: PROM TRAVEL INDUSTRY RATES NEED TO BE BOOKED AT EACH HOTEL DIRECT. IDENTIFICATION IS REQUIRED AT TIME OF CHECK IN. -FEMA IDENTIFICATION - CA2918 -EVACUATION DRILL FREQUENCY - 4 TIMES YEARLY -SAFETY FEATURES - ALARMS MONITORED - STROBE LIGHTS IN ROOMS - STROBE LIGHTS IN HALLS - STROBE ALARMS - AUDIBLE ALARMS - SMOKE ALARMS IN HALLS - SMOKE ALARMS IN ROOMS - SMOKE ALARMS PUBLIC AREAS - SMOKE ALARM HARD WIRED - ELEVATOR RECALL - LINKED TO FIRE DEPT - AUTOMATIC FIRE DOORS - EMERGENCY EVAC PLAN - EMERGENCY INFO IN ROOMS - EMERGENCY LIGHTING - EXIT MAPS IN ROOMS - EXIT SIGNS LIT - EXIT DOORS AUTO LOCK - HALLWAY FIRE DETECTORS - PUBLIC FIRE DETECTORS - ROOM FIRE DETECTORS - FIRE EXTINGUISHERS IN HALLS - FIRST AID AVAILABLE - SECONDARY LOCKS - ROOMS HAVE VIEWPORTS - SELF CLOSING DOORS - MULTIPLE EXITS PER FLOOR - OVERNIGHT SECURITY - PARKING AREAS LIT - PARKING ATTENDANT - SAFETY COMPLIANT - ROOM WINDOWS OPEN - DOOR SAFETY CHAINS - SECURITY ESCORT AVAILABLE - HALL SPRINKLERS - PUBLIC AREAS SPRINKLERS - SPRINKLERS ROOMS - STAFF TRAINED IN CPR - STAFF TRAINED TO DUP KEYS - SWING BOLT LOCKS - VENTILATED STAIRWELLS - CCTV IN ENTRANCE - RECORDED VID SURVEILLANCE - CCTV IN PUBLIC AREAS - WELL LIT WALKWAYS - ALAMEDA COUNTY FAIRGROUNDS . . . . .10.0 MI /16.1 KM - BLACKHAWK MUSEUM AND BLACK . . . . .4.0 MI /6.4 KM AUTOMOTIVE MUSEUM - CHEVRON . . . . . . . . . . . . . .3.0 MI /4.8 KM - EGUENE ONEILL NATIONAL HISTORIC . . 5.0 MI /8.0 KM SITE-TAO HOUSE - LIVERMORE . . . . . . . . . . . . . 11.0 MI /17.7 KM WINERIES-WENTE-RETZLAFF-STONY RIDGE - MT DIABLO STATE PARK . . . . . . . 5.0 MI /8.0 KM - MUSEUM OF THE SAN RAMON VALLEY . . 4.0 MI /6.4 KM - STONERIDGE MALL SHOPPING CENTER . . 6.0 MI /9.7 KM - THE BRIDGES GOLF CLUB . . . . . . . 3.0 MI /4.8 KM - 24 HOUR FITNESS . . . . . . . . . . 1.0 MI /1.6 KM - AT AND T . . . . . . . . . . . . . 2.0 MI /3.2 KM - AUDATEX . . . . . . . . . . . . . .2.0 MI /3.2 KM - BUTTERFLY LIFE . . . . . . . . . . 1.0 MI /1.6 KM - CHASE MANHATTAN . . . . . . . . . . 2.0 MI /3.2 KM - COMCAST . . . . . . . . . . . . . .2.0 MI /3.2 KM - IRWIN HOME EQUITY . . . . . . . . .1.0 MI /1.6 KM - LEICA GEOSYSTEMS HDS LLC . . . . . .1.0 MI /1.6 KM - PG AND E . . . . . . . . . . . . . .1.0 MI /1.6 KM - REPRODUCTIVE SCIENCE CENTER . . . . 1.0 MI /1.6 KM - RICOH . . . . . . . . . . . . . . .1.0 MI /1.6 KM - SPRINT . . . . . . . . . . . . . . 2.0 MI /3.2 KM - TOYOTA . . . . . . . . . . . . . . 2.0 MI /3.2 KM --------------------------------------------------------- IF YOU HAVE ANY QUESTIONS REGARDING SYNXIS RESERVATIONS OR SERVICES PLEASE FEEL FREE TO CONTACT US DIRECTLY AT: DIRECT 682-605-6344 US TOLL FREE 877-367-2269 EMAIL SYNXISCUSTOMERCARE-at-SYNXIS.COM HOURS OF OPERATION FOR HELP DESK: 24 HOURS - 7 DAYS / 365 OUR CENTRAL RESERVATION CENTER IS LOCATED AT SYNXIS RESERVATION SERVICES 3150 SABRE DRIVE SOUTHLAKE TEXAS 76092 -MEAL PLANS MEAL PLAN - COMPLIMENTARY BREAKFAST WITH HOT ITEMS SERVED DAILY. SOCIAL HOUR - COMPLIMENTARY SOCIAL HOUR WITH BEER WINE AND LIGHT SNACKS. GROUP POLICY- 5 OR MORE ROOMS OR RESERVATIONS IS CONSIDERED A GROUP AND REQUIRES SPECIAL HANDLING. GROUP SERVICES NOT AVAILABLE IF BOOKED ELECTRONICALLY OR VIA THE INTERNET. CONTACT HOTEL SALES OFFICE FOR RESERVATIONS AND SERVICES. FAMILY POLICY- CHILDREN OF ANY AGE STAY FREE IN ROOM WHEN SHARING WITH PARENT - THE PROPERTY IS SUITABLE FOR CHILDREN NO PROPERTY INFORMATION THIS KEYWORD: FREQ ****************************************** SIERRA SUITES CORPORATE INFORMATION ****************************************** SIERRA SUITES HAVE BEEN DESIGNED TO CATER TO THE NEEDS OF THE BUSINESS TRAVELER WITH COPORATE RATES AVAILABLE AT EACH LOCATION TO CONFIRM A CORPORATE RATE FOR YOUR CLIENT PLEASE REFER TO THE RATE CODES: CR1 - CR2 - CR3 - CR4 - CR5 PLEASE INCLUDE THE COMPANY NAME AND ADDRESS WITH EACH CORPORATE RATE RESERVATION. COMPANY IDENTIFICATION MAYBE REQUIRED AT CHECK IN. THEN CORPORATE RATES *US* SIERRA SUITES OFFERS IN APOLLO/GALILEO ARE THE ONLY CORPORATES WE HAVE BEEN AUTHORIZED TO SELL / CONFIRM. OUR CORPORATE RATE CODES CR3 CR4 AND CR5 REQUIRE A MINIMUM LENGTH OF STAY . ANY BOOKINGS ADJUSTED TO OVERRIDE THIS LENGTH OF STAY WILL NOT BE HONORED AT THE RATE BOOKED. THEY WILL BE ADJUSTED TO REFLECT THE ACTUAL LENGTH OF STAY. ***** END OF CORPORATE INFO ***** BOOKING GUIDELINES GROUP- FOR MORE THAN 2 SUITES, IT IS CONSIDERED A GROUP BOOKING *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*- SIERRA SUITES FORMAT HOTEL LIST BY CITY HOISEA/US HOTEL BY REFERENCE POINT HOACANYON PARK/R-ATL/US HOTEL AVAILABILITY HOA10SEP-1NT96222/1 OFPPL/C-C RATE CATEGORY CODES C-CORPORATE S-SENIOR CITIZEN N-NEGOTIATED G-GOVERNMENT M-MILITARY L-SPECIAL A-AAA W-WEEKEND NEGOTIATED RATE HOTEL AVAILABILITY HOA10SEP-1NTORD1/US*PILLOW KEY*XXX XXX IS YOUR MULTI-LEVEL BOOKING CODE IF YOU NEED ADDITIONAL ASSISTANCE, CALL 1-877-920-9199 AND ASK FOR THE TRAVEL AGENT HELP DESK OR QUEUE US A MESSAGE AT QEMI/BB2 PROPERTIES 96228 AND 92667 MCO. REQUIRE EACH RESERVATION BOOKED HAVE DIFFERENT NAME. BOOKING MORE THAN 2 ROOMS IS CONSIDERED A GROUP PLEASE CONTACT THE HOTEL DIRECT. -COMMISSION PERCENT: 10 PCT TRAVEL AGENT COMMISSION IS PAYABLE AT 10 PERCENT ON ALL RATES UP TO 14 NTS EXCLUDING ESTABLISHED NON-COMMISSIONED RATES. NO CHARGE COURTYARD PATIO WITH BARBECUE GRILL/ OUTDOOR POOL AND SPA/ 24-HR EXERCISE ROOM WITH CARDIO EQUIPMENT CONVENIENTLY SITUATED IN THE HEART OF SAN RAMON AND THE NORTHERN CALIFORNIA TRI-VALLEY BETWEEN PLEASANTON AND DANVILLE AND 25 MILES FROM OAKLAND AIRPORT. JUST MINUTES FROM BISHOP RANCH BUSINESS PARK OFF THE 680 FREEWAY AND SURROUNDED BY THE BOUTIQUE WINERIES - CHAMPIONSHIP GOLF COURSES AND HISTORIC DOWNTOWNS THAT GIVE THE SAN RAMON AREA THE PERFECT COMBINATION OF RECREATION AND CULTURE. STUDIO DLX QUEEN SMOKE FREE-B1Q SPACIOUS SMARTLY DESIGNED SMOKE-FREE STUDIO SUITE WITH MODERN LIFESTYLE AMENITIES INCLUDING A LIVING AREA WITH SOFABED - FULL CONTEMPORARY KITCHEN WITH IN-ROOM STARBUCKS COFFEE - TV WITH EXPANDED CABLE AND MOVIE CHANNELS - FREE WIRED AND WIRELESS INTERNET - AND A SHARPER IMAGE CLOCK RADIO WITH IPOD DOCKING STATION AND SOOTHING SOUND MACHINE. INDULGE IN FRESH SUMPTUOUS BEDS AND LINENS - SPA-INSPIRED BATH AMENITIES - LIGHTED MAKE-UP MIRROR - AND LUXURIOUS WAFFLE TERRY BATHROBES. ADDITIONAL COMFORTS INCLUDE COMPLIMENTARY USA TODAY DELIVERED DAILY - GUEST LAUNDRY - AND SAME-DAY DRY CLEANING SERVICE. MAX OCC 4. . STUDIO KING SMOKE FREE-B1K SPACIOUS SMARTLY DESIGNED SMOKE-FREE STUDIO SUITE WITH MODERN LIFESTYLE AMENITIES INCLUDING A LIVING AREA WITH SOFABED - FULL CONTEMPORARY KITCHEN WITH IN-ROOM STARBUCKS COFFEE - TV WITH EXPANDED CABLE AND MOVIE CHANNELS - FREE WIRED AND WIRELESS INTERNET - AND A SHARPER IMAGE CLOCK RADIO WITH IPOD DOCKING STATION AND SOOTHING SOUND MACHINE. INDULGE IN FRESH SUMPTUOUS BEDS AND LINENS - SPA-INSPIRED BATH AMENITIES - LIGHTED MAKE-UP MIRROR - AND LUXURIOUS WAFFLE TERRY BATHROBES. ADDITIONAL COMFORTS INCLUDE COMPLIMENTARY USA TODAY DELIVERED DAILY - GUEST LAUNDRY - AND SAME-DAY DRY CLEANING SERVICE. MAX OCC 4. . SUITE 1 BDRM KING SMOKE FREE-C1K SPACIOUS SMARTLY DESIGNED SMOKE-FREE ONE BEDROOM SUITE WITH MODERN LIFESTYLE AMENITIES INCLUDING A LIVING AREA WITH SOFABED - FULL CONTEMPORARY KITCHEN WITH IN-ROOM STARBUCKS COFFEE - TV WITH EXPANDED CABLE AND MOVIE CHANNELS - FREE WIRED AND WIRELESS INTERNET - AND A SHARPER IMAGE CLOCK RADIO WITH IPOD DOCKING STATION AND SOOTHING SOUND MACHINE. INDULGE IN FRESH SUMPTUOUS BEDS AND LINENS - SPA-INSPIRED BATH AMENITIES - LIGHTED MAKE-UP MIRROR - AND LUXURIOUS WAFFLE TERRY BATHROBES. ADDITIONAL COMFORTS INCLUDE COMPLIMENTARY USA TODAY DELIVERED DAILY - GUEST LAUNDRY - AND SAME-DAY DRY CLEANING SERVICE. MAX OCC 4. DEPOSIT POLICY- A DEPOSIT IS NOT REQUIRED. GUARANTEE POLICY- ALL RESERVATIONS MUST BE GUARANTEED WITH A MAJOR CREDIT CARD. EXCEPTIONS MAY APPLY DURING HOLIDAYS SPECIAL EVENTS OR CONVENTIONS - SEE RATES RULES HOTEL SIERRA SAN RAMON-FORMERLY SIERRA SUITES-OFFERS A DIFFERENT KIND OF GUEST EXPERIENCE COMBINING FRESH SERVICE - INSPIRED DESIGN - AND COMFORTABLE LUXURY. THE HOTEL FEATURES SPACIOUS SMARTLY DESIGNED SUITES WITH FRESH SUMPTUOUS BEDS AND LINENS - LIFESTYLE AMENITIES SUCH AS A SHARPER IMAGE CLOCK RADIO WITH IPOD DOCKING STATION AND SOOTHING SOUND MACHINE - EXPANDED CABLE AND MOVIE CHANNELS - AND SPA-INSPIRED BATH AMENITIES INCLUDING WAFFLE TERRY BATH ROBES - GILCHRIST AND SOAMES BATH PRODUCTS - HAIR DRYER AND A LIGHTED MAKE-UP MIRROR. COMPLIMENTARY SERVICES INCLUDE A DAILY BREAKFAST - STARBUCKS BREWED COFFEE - WIRED AND WIRELESS INTERNET THROUGHOUT THE HOTEL - EVENING WEEKDAY RECEPTION AND USA TODAY DELIVERED DAILY TO EACH GUEST SUITE. SPECIAL TOUCHES INCLUDE A 24-HOUR ON-SITE MARKET - EXPANDED FITNESS CENTER WITH CHILLED TOWELS - ALFRESCO PATIO WITH BUILT-IN BARBECUE - OUTDOOR POOL AND WHIRLPOOL - STYLISH AND FLEXIBLE EVENT SPACE FOR ANY OCCASION AND A MULTI-STATION BUSINESS CENTER WITH PRINTERS. THE HOTEL OFFERS A FRESH HOTEL EXPERIENCE AND IS 100 PERCENT SMOKE-FREE AND PET-FREE. COMING SPRING 2008 - AMENITIES TO INCLUDE HIGH DEFINITION FLAT SCREEN TVS IN EVERY SUITE - EXPANDED COMPLIMENTARY BREAKFAST WITH MADE-TO-ORDER OMELETS - EVENING BISTRO WITH PREMIUM WINE AND BEER-SALADS-SPECIALTY APPETIZERS AND FRESH-BAKED PIZZAS - AND AN OUTDOOR FIRE PIT. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA CB DC DS JC VI DEPOSIT FORM OF PAYMENT AX CA CB DC DS JC VI