NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. A 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING A COMMISIONABLE RATE. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. - CONTINENTAL BREAKFAST IS INCLUDED IN THE RATES **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -THERE IS A 10.00USD CHARGE FOR CHILDREN 12 AND OVER DURING SUMMER AND FOR ALL CHILDREN DURING WINTER. **************************************************************** CRIBS - 4.00USD ADULT/CHILD ROLLAWAYS - 10.00USD EXTRA GUEST CHARGE - 10.00USD SORRY PETS ARE NOT ACCEPTED INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. - - - LOCATED NEARBY - - - -SKIING -HIKING -RAFTING -SWIMMING BOOMERANG LODGE IS LOCATED IN THE VICTORIAN WEST END. WE ARE LOCATED ONLY A FEW BLOCKS FROM DOWNTOWN. THE ASPEN MOUNTAINS HIGHLANDS BUTTERMILK SNOWMASS RAFTING AND THE MUSICAL FESTIVAL ARE ALL LOCATED NEARBY. - DELUXE KING - DELUXE ROOM WITH KING BED FIREPLACE-WET BAR-BALCONY - DELUXE STUDIO - DELUXE STUDIO WITH KING BED KITCHEN-FIREPLACE-BALCONY OR TERRACE - SUPERIOR QUEEN - SUPERIOR ROOM WITH QUEEN BED FIREPLACE-BALCONY OR TERRACE - STANDARD KING - STANDARD ROOM WITH KING BED TERRACE - STANDARD QUEEN - STANDARD ROOM WITH QUEEN BED BALCONY - STANDARD 2 DOUBLES - STANDARD ROOM WITH 2 DOUBLE BEDS PRIVATE BATH-BALCONY OR TERRACE - DELUXE 2 BDRM CONDO - 2 BDRM CONDO - QUEEN AND 2 DBLS OR 2 TWINS KITCHEN-FIREPLACE-BALCONY OR TERRACE-2 BATHS - DELUXE 3 BDRM CONDO - 3 BDRM CONDO - KING BED AND 4 DOUBLE BEDS KITCHEN-BALCONY OR TERRACE-3 BATHS - STANDARD STUDIO - STANDARD STUDIO WITH KING BED KITCHENETTE-BALCONY OR TERRACE -ALL RESERVATIONS REQUIRE A 50 PERCENT OF STAY DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - AMERICAN EXPRESS-AX / VISA-VI/BA MASTERCARD-MC/IK/CA/EC -OR- CHECK DEPOSIT TO BE RECEIVED BY THE PROPERTY WITHIN 7 DAYS OF BOOKING. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD THE BOOMERANG LODGE IS A SMALL VENERABLE LODGE NESTLED AT THE FOOT OF SHADOW MOUNTAIN IN THE VICTORIAN WEST END. ITS QUIET AND CONVENIENT LOCATION PROVIDES FOR THE PERFECT INTIMATE HOLIDAY. THE PROPERTY HAS 34 ROOMS A LOG CABIN AND 2 AND 3 BEDROOM APARTMENTS. THERE IS A SUNLIT UPPER LOUNGE A SHELTERED POOL AND TERRACED GARDENS. THIS IS A NON-SMOKING PROPERTY. THERE IS LIMITED HANDICAPPED ACCESS. THERE IS A TELEPHONE AND CABLE TELEVISION IN EACH ROOM. A WHIRLPOOL AND A SAUNA ARE AVAILABLE TO GUESTS. THE PROPERTY IS NEAR ASPEN MOUNTAIN HIGHLANDS BUTTERMILK SNOWMASS THE MUSIC FESTIVAL AND RAFTING. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS VI DEPOSIT AX CA DC DS VI FORM OF PAYMENT AX CA DC DS VI