NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENT. THIS PROPERTY WAS BUILT IN 1903 AND LAST RENOVATED IN 1999. ENGLISH SPANISH AND FRENCH ARE SPOKEN BY STAFF MEMBERS. -SPECIAL EVENTS- NEW HAVEN FILM FEST........EARLY APRIL VISUAL ARTIST CITY-WIDE OPEN STUDIOS.....LATE MAY INTL FESTIVAL OF ARTS AND IDEAS..........LATE JUNE ORANGE COUNTY FAIR AND ANTIQUE SHOW......LATE SEPT HODIP/ADDR INNPOINTS CORPORATE ADDRESS HODIP/BOOK BOOKING GUIDELINES HODIP/CANC CANCEL POLICY HODIP/COMM COMMISSION POLICY HODIP/CONT CONTACT INFORMATION HODIP/CORP CORPORATE RATE INFORMATION HODIP/CRED CREDIT CARD POLICIES HODIP/DPST DEPOSIT POLICY HODIP/FAMI FAMILY PLAN HODIP/FREQ FREQUENT GUEST PROGRAM HODIP/GRPS GROUP INFORMATION HODIP/GUAR GUARANTEE POLICY HODIP/HELP HELP DESK HODIP/HOUR HOURS OF OPERATION HODIP/INDX INDEX INFORMATION HODIP/LINK INSIDE LINK INFORMATION HODIP/NEWS NEWS HODIP/OPTI OPTIONAL FIELDS HODIP/PROM PROMOTIONAL INFO HODIP/FACT FACTS HODIP/ROOM ROOM TYPE INFORMATION HODIP/TRVL TRAVEL RATE INFORMATION HODIP/INTL INTERNATIONAL TRAVEL **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 INNPOINTS QUEUE ADDRESS - QEM/XXX -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU IF YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -PROPERTY OFFERS A COMPLIMENTARY CONTINENTAL BREAKFAST- **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS WORLDWIDE 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN 10 YEARS AND OLDER ARE WELCOME. -PETS ARE ALLOWED WHEN PROVIDING ASSISTANCE TO DISABLED. -SMOKING IS ALLOWED OUTSIDE ONLY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -ROLLOAWAY - 0 -CRIB - NA -EXTRA PERSON - 10.00USD INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. ---LOCATED NEARBY--- ANTIQUING BEACH BICYCLE RENTALS BILLIARDS/SNOOKER BIRDWATCHING BOATING CHILDRENS PLAYGROUND CROSS-COUNTRY SKIING ECOTOURS FINE DINING FISHING GAME ROOM GOLF GYMNASIUM HARBOR CRUISES HEALTH CLUB HIKING TRAILS HORSEBACK RIDING JOGGING TRACK SAILING SIGHTSEEING TOURS SWIMMING TENNIS COURTS THEATER WINE TASTING THE INN AT OYSTER POINT IS LOCATED IN A WATERFRONT VICTORIAN RESIDENTIAL COMMUNITY THE OYSTER POINT NATIONAL HISTORIC DISTRICT. CIVIL WAR MEMORIAL PARK IS ACROSS THE STREET. HARBORSIDE PROMENADE STROLLING PIER MARINA AND SEAFOOD RESTAURANTS ARE 2 BLOCKS AWAY. WE ARE 1/4 MILE FROM I-95 EXITS 44 AND 45 1 MILE FROM THE REGIONAL TRAIN STATION AND 2 MILES VIA HIGHWAY FROM DOWNTOWN NEW HAVEN. - NEW ENGLAND SUITE - THE NEW ENGLAND SUITE - QUEEN BED AND SOFABED SOFABED-FIREPLACE-WHIRLPOOL TUB - ITALIAN OR PROVENCAL - ITALIAN SUITE OR PROVENCAL ROOM - QUEEN BED INDIVIDUAL DECOR-WHIRLPOOL-SHOWER - LA BOHEME OR TROPICS - LA BOHEME OR THE TROPICS - QUEEN/SHARED BATH SHARED BATH-INDIVIDUAL DECOR -ALL RESERVATIONS REQUIRE A 1 NIGHT DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - AMERICAN EXPRESS-AX / MASTERCARD-MC/IK/CA/EC VISA-VI/BA / CARTE BLANCHE-CB / DISCOVER CARD-DS / DINERS CLUB-DC. -DURING THE FOLLOWING DATES FULL PRE-PAYMENT IS REQUIRED- 10/15/99-10/17/99 *PARENTS WEEKEND* / 5/18/00-5/12/00 *YALE GRADUATION*. -GUESTS ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. GUARANTEE INFORMATION LATE ARRIVAL TIME: NOT APPLICABLE DEPOSIT REQUIRED AT TIME OF BOOKING ACCEPTABLE FORMS OF PAYMENT: DEPOSIT INFORMATION WITHIN COUNTRY WAIVER PERIOD: 0 DAYS OUTSIDE COUNTRY WAIVER PERIOD: 0 DAYS DEPOSIT REQUIRED: AT TIME OF BOOKING DEPOSIT AMOUNT: 01 NIGHTS OF STAY MAIL DEPOSIT TO: ACCEPTABLE FORMS OF PAYMENT CASH MONEY ORDER PERSNL CHECK CO CHECK TVLRS CHECK CREDIT CARDS: SEE |HOD/CRED PAYMENT INFORMATION ACCEPTABLE FORMS OF PAYMENT WERE YOUR SAFE HARBOR FOR BUSINESS AND PLEASURE FIVE MINUTES FROM YALE AND THE HUB OF NEW HAVEN. UNWIND FOR A DAY OR A FORTNIGHT IN AN HISTORIC SEAFARING VILLAGE AT THIS SUMPTUOUS CENTURY-OLD VICTORIAN MANSION THATS CONNECTICUTS HIGHEST-RATED HISTORIC INN-AND PEERLESS LODGING VALUE. EXPERIENCE THE WARM PERSONAL ATTENTION SINGULAR SURROUNDINGS AND LUXURY YOUD EXPECT FROM A PREMIER PROPERTY-ALL AT PRICES THAT MAKE US HOME BASE FOR YOUR CONNECTICUT SOJOURN. *GUEST CONTACT INFORMATION MUST BE PROVIDED TO THE HOTEL PRIOR TO ARRIVAL-EMAIL ADDRESS IS PREFERRED- DETAILS REGARDING YOUR STAY ARE PROVIDED THROUGH THIS COMMUNICATION* ACCEPTABLE CREDIT CARDS GUARANTEE DEPOSIT AX CA CB DC DS VI FORM OF PAYMENT