NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Safety and Security Text - This property is fire safety inspected and regulated. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children 12yrs and under stay free with parents using existing bedding. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Additional Commission Programs & Information Text 10 percent commission is paid to travel agents when booking commissionable rates. On-Site Recreational Activities: Fishing Shopping On-Site Recreational Activities Text Express Check In Express Check Out Free Parking Housekeeping Massage On the Ocean Family Plan-Children Allowed Fire Safety Certified Non-Smoking Room Parking We are located just minutes from Fort Myers Beach Nbr of Rooms - 7 Nbr of Floors - 2 A2Q - Max Occupancy - 4 People The Glouster Room has one queen bed in the bedroom, featuring a TV and french doors that lead out to a private balcony. Room also offers a living room complete with a queen size sofa sleeper and Queen bed, 27 inch TV. Room has refrigerator, microwave, table and chairs. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television APT - Max Occupancy - 7 People The Hyanis is 2 Stories, 2 bathrooms. This apartment has 2 King beds, 1 Queen bed, and Sofa Sleeper. The Living Room has 2 13 ft. Arched Windows and a Wooden Spiral Staircase. The apartment offers a Full Kitchen with an Island Stove and Microwave. The unit also offers 2 Balconies with Sun/Shade Decks, along with a view of the intercoastal Waterway. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television B1Q - Max Occupancy - 2 People The New Bedford room has a Queen Size Bed, Small Refigerator, Coffee Maker, Microwave, AC, Color Cable TV, Alarm Clock, Table and Chairs with a Private Balcony. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television B2Q - Max Occupancy - 4 People The Bostonian and Rockport Room has 2 Queen beds, a small Refrigerator, Coffee maker, Microwave, AC, Color Cable TV, Alarm Clock, Table and Chairs, and a secluded court yard/patio. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television EFF - Max Occupancy - 2 People Efficiency with a Queen Bed, Color Cable TV, with AC and an Alarm Clock. This room also features a Pullman Kitchen and the front door opens onto a Balony. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television STU - Max Occupancy - 2 People The Nantucket Room is a one Bedroom Studio Apartment with 2 Queen Beds, a Full Kitchen, Front and Back Balcony Decks, a Garage, Color Cable TV, AC, and Alarm Clock. General Room Amenities - Microwave / No Smoking Room / Refrigerator / Television PLEASE SEE GUARANTEE POLICY 05Dec06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee Required for Late Arrival. Guarantee required for All Reservations. A deposit of 50 Percent of Stay is required at booking. Luxury Hotel Ratings - Mobil 3 Stars Additional Property Description Text The Sun Deck Resort is a beautiful tropically landscaped Inn and Suites. We are walking distance to the public beach, on the Gulf of Mexico, casino cruise ships, fishing piers, charter boats, deep sea fishing, Key West boat, waterfront, dining, out-door cafes, gift shops, and a nightlife that has something for everyone. In addition you will be just minutes away from Fort Myers, Sanibel, Captiva, Cape Coral, and Naples . We offer daily, weekly rates as well as extened stay off season. Master Card - Visa