NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. ENGLISH GERMAN HEBREW SPANISH AND FRENCH ARE LANGUAGES SPOKEN BY STAFF MEMBERS. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -MEALS ARE NOT OFFERED. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -ALL CHILDREN STAY FREE WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ALLOWED. -SMOKING ROOMS ARE AVAILABLE. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -EXTRA PERSON - 20.00USD -ROLLAWAY - N/A -CRIB - N/A INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. DURING THE MONTH OF OCTOBER 2002 WE WILL BE OFFERING 15 PERCENT COMMISSION TO TRAVEL AGENTS WHEN BOOKING 3 NIGHTS MINIMUM *AND UP*AT RACK RATES COMMISSIONS PAY PROMPTLY DONT MISS OUT ON THIS OPPORTUNITY SIGHTSEEING TOURS - - - LOCATED NEARBY - - - MOVIE THEATER JACKIE GLEASON THEATER ANTIQUE SHOPS BEACH BICYCLE RENTALS BILLIARDS/SNOOKER BIRD WATCHING FINE DINING GOLF PARA-GLAIDING SAILING SCUBA DIVING TENNIS WATER SKIING HOTEL OFFERS SUPERB LOCATION. HALF A BLOCK FROM BEACH ENTRANCE AND WORLD FAMOUS OCEAN DRIVE PROMENADE STEPS AWAY FROM MIAMI BEACH CONVENTION CENTER LINCOLN ROAD PHILHARMONIC ART GALLERIES JACKY GLEASON THEATER FAMOUS RESTAURANTS TRENDY BOUTIQUES AND NIGHT CLUBS-LATE NIGHT SCENE. A1D - MAX OCCUPANCY - 2 PEOPLE STANDARD KING/QUEEN ROOM - EVERY ROOM HAS A FULL KITCHENETTE WITH 2 BURNERS STOVE AND UTENSILS, CARPETING, CABLE TV, DIRECT DIAL PHONE WITH VOICE MAIL, INDIVIDUAL A/C, WALK-IN CLOSET, FULL BATH W/SHOWER AND TUB, TABLE AND CHAIRS, WI FI INTERNET ACCESS AT PROMOTIONAL RATES, PARKING AT NOMINAL FEE, AND DAILY MAID SERVICE. A2D - MAX OCCUPANCY - 4 PEOPLE DELUXE 2 DOUBLE BEDS - EVERY ROOM HAS A FULL KITCHENETTE WITH 2 BURNERS STOVE AND UTENSILS, CARPETING, DIRECT DIAL PHONE WITH VOICE MAIL, INDIVIDUAL A/C, FULL BATH W/SHOWER AND TUB, TABLE AND CHAIRS, WI FI INTERNET ACCESS AT PROMOTIONAL RATES, PARKING AT NOMINAL FEE AND MAID SERVICE. -ALL RESERVATIONS MUST BE GUARANTEED FOR LATE ARRIVAL BY VALID CREDIT CARD WITH EXPIRY DATE- MASTERCARD-MC/IK/CA/EC / VISA-VI/BA. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD THE RENOWNED HADDON HALL HOTEL SOUTH BEACH LOCATED IN THE HEART OF THE FAMOUS ART DECO DISTRICT HAS BEEN FAMILY OWNED AND OPERATED SINCE 1978. THIS PROMINENT ART DECO LANDMARK OFFERS TOP QUALITY AT THE BEST VALUE IN SOUTH BEACH. HOTEL OFFERS SUPERB LOCATION. HALF A BLOCK FROM BEACH ENTRANCE AND WORLD FAMOUS OCEAN DRIVE PROMENADE STEPS AWAY FROM MIAMI BEACH CONVENTION CENTER LINCOLN ROAD PHILHARMONIC ART GALLERIES JACKY GLEASON THEATER FAMOUS RESTAURANTS TRENDY BOUTIQUES AND NIGHT CLUBS-LATE NIGHT SCENE. EACH ROOM IS EQUIPPED WITH A FULL KITCHEN WITH LARGE REFRIGERATOR 2 BURNERS SINK ALL UTENSILS TABLE AND CHAIRS PRIVATE BATH WITH BATHTUB AND SHOWER INDIVIDUAL A/C CABLE TV DIRECT DIAL TELEPHONE WITH VOICE MAIL AND LARGE CLOSET. OUR LIBRARY PAR-LOUR OFFERS. TV/VCR SOUND SYSTEM ATM MACHINE INTERNET ACCESS GAME BOARDS AND LOTS OF BOOKS OF COURSE SNACK MACHINES ICE MACHINE FAX SERVICE COMPLIMENTARY CRIBS IRON BOARDS HAIRDRYERS ARE JUST SOME OF THE EXTRA AMENITIES THAT OUR PROPERTY HAS FOR THE GUEST. LIMITED SELF PARKING IS AVAILABLE ON PREMISES AT AN AFFORDABLE FEE AND HOTEL IS HANDICAP ACCESSIBLE. ENJOY OUR OLYMPIC SIZE POOL WITH WATERFALL SURROUNDED BY LUSH TROPICAL LANDSCAPING AND A NEW SUNDECK WITH COMPLIMENTARY LOUNGES. OVER LOOKING THE POOL GUEST WILL FIND THE NEWLY REDONE LANAI JUNIOR SUITES WITH FULL KITCHEN DINING AREA QUEEN SLEEP SOFA TV AND MUCH MORE ACCOMMODATES UP TO 4 GUESTS. AND 1 BEDROOM SUITES WITH FULL KITCHEN DINING AREA PERSONAL SAUNA KING BED QUEEN SLEEP SOFAS AND MORE ACCOMMODATES UP TO 6 GUESTS. THE MAGNIFICENT ART DECO LOBBY RESTORED TO THE ORIGINAL THE INVITING EUROPEAN STYLE FRONT PORCH THAT ALLOWS BEING PART OF THE SOUTH BEACH SCENE PLUS OUR WARM AND PERSONALIZED SERVICE MAKES THE 8220.HADDON HALL HOTEL 8221. THE BEST LOCATION AND THE BEST VALUE IN THE HEART OF SOUTH BEACH. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS VI DEPOSIT AX CA DS VI FORM OF PAYMENT AX CA DS VI