NO PROPERTY INFORMATION THIS KEYWORD: PROM MANY LUXE HOTELS OFFER INDUSTRY DISCOUNTS TO TRAVEL AGENTS AND AIRLINE EMPLOYEES. THE AMOUNT OF DISCOUNT VARIES FROM HOTEL TO HOTEL AND FROM SEASON TO SEASON. SOME HOTELS WILL ALLOW YOU TO BOOK THE RATE THROUGH YOUR SYSTEM USING THE *TVL* RATE CODE. A TRAVEL INDUSTRY RATE MAY ALSO BE REQUESTED IN THE /SI- FIELD OF YOUR BOOKING WHICH WILL BE TRANSMITTED TO THE HOTEL WITH THE RESERVATION. TRAVEL AGENTS AND AIRLINE EMPLOYEES MUST PRESENT A VALID COMPANY ID AND PHOTO UPON CHECK-IN AT THE HOTEL. PET POLICY: - PETS ARE ACCEPTED ON REQUEST. NO PROPERTY INFORMATION THIS KEYWORD: INDX FOR HELP WITH RESERVATIONS MADE THROUGH GALILEO/APOLLO PLEASE ALWAYS CHECK FOR CONFIRMATION NUMBERS. THAT IS THE KEY THAT THE BOOKING HAS BEEN MADE CORRECTLY IN OUR SYSTEM. THERE ARE TIMES WHEN THE LINK GOES DOWN. IF CONFIRMATION DOES NOT RETURN WITHIN 2 HOURS, PLEASE CALL LUXE AT THE NUMBER BELOW OR QUEUE US A MESSAGE. IF YOU HAVE MODIFIED YOUR SEGMENT OR CANCELLED AND REBOOKED IT AND YOU WANT TO CHECK ON IT, PLEASE FEEL FREE TO CALL LUXE AT THE NUMBER BELOW OR QUEUE US A MESSAGE...WE DO NOT MIND CHECKING IT FOR YOU. LUXE WORLDWIDE HOTELS - AUTOMATION GDS HELP DESK TOLL FREE 1-866-LUXE-411 UNITED STATES AND CANADA ONLY TELEPHONE: 310-440-3090 OUTSIDE THE U.S. AND CANADA HOURS ARE: MONDAY - FRIDAY 7.00AM TO 5.00PM U.S. PACIFIC TIME MEALS ARE NOT INCLUDED IN ROOM RATES. GROUP BOOKINGS ARE NOT ALLOWED THROUGH ROOMMASTER. GROUPS CAN BE REQUESTED BY SENDING A QUEUE MESSAGE VIA THE AUTOMATED FUNCTION, S*HTL/QMSG USING CHAIN CODE/VENDOR: LE IN YOUR GROUP REQUEST, PLEASE INDICATE HOTEL, DATE OF ARRIVAL, DEPARTURE, NUMBER OF ROOMS AND BREAKDOWN OF ROOMS - HOW MANY SINGLES, DOUBLES, ETC. - AND ANY GROUND ARRANGEMENTS YOU MAY REQUIRE. DO NOT FORGET YOUR TELEPHONE AND FAX NUMBER BECAUSE ONE OF OUR GROUP SPECIALISTS WILL CONTACT YOU DIRECTLY. MANY *LE* HOTELS HAVE GROUP, MEETING AND/OR CONVENTION FACILITIES, INCLUDING STATE OF THE ART AUDIO VISUAL EQUIPMENT. AND CAN HELP WITH ANY GROUND ASSISTANCE YOUR GROUP MAY REQUIRE. PLEASE CHECK THE INDIVIDUAL HOTEL FOR GROUP, MEETING AND CONVENTION INFORMATION. END OF GROUP FAMILY PLAN - NOT AVAILABLE NO PROPERTY INFORMATION THIS KEYWORD: FREQ SOME OF OUR HOTELS OFFER CORPORATE RATES TO THE GENERAL PUBLIC. TO CHECK FOR THESE RATES PLEASE MAKE SURE YOUR ENTRY INCLUDES THE FOLLOWING QUALIFIER: LE/C-C SEARCHING FOR ALL RATES AVAILABLE TO THE GENERAL PUBLIC IS POSSIBLE BY USING THE FOLLOWING QUALIFIER: LE/C-ALL PLEASE ADVISE ALL TRAVELERS BOOKED AT CORPORATE RATES THAT VALID BUSINESS I.D. MUST BE PRESENTED UPON CHECK-IN. MAXIMUM ROOMS PER SEGMENT OUR CENTRAL RESERVATION SYSTEM WILL ONLY CONFIRM 1 ROOM PER SEGMENT. YOU WILL NOT RECEIVE A CONFIRMATION NUMBER IF YOU ATTEMPT TO SELL MORE THAN 1 ROOM PER SEGMENT. WRITTEN CONFIRMATIONS WILL BE SENT OUT BY LE REPRESENTED PROPERTIES UPON REQUEST IF THE BOOKING IS NOT WITHIN 10 DAYS OF ARRIVAL. IF YOU REQUEST A WRITTEN CONFIRMATION IN YOUR SEGMENT, THERE IS NO GUARANTEE IT WILL BE SENT BY THE HOTEL. TO EXPEDITE A REQUEST, PLEASE SEND A QUEUE MESSAGE OR CONTACT THE LUXE OFFICE IN LOS ANGELES. INDICATE IF YOU PREFER WRITTEN CONFIRMATION BY FAX, E-MAIL OR REGULAR MAIL AND PROVIDE THE APPROPRIATE INFORMATION. BOOKING ERRORS TO AVOID TO INSURE THAT YOUR CLIENTS DO NOT EXPERIENCE ANY CONFUSION UPON CHECK-IN, WE ASK THAT YOU PLEASE AVOID THESE COMMON ERRORS: 1. PLEASE INDICATE THE ACTUAL NUMBER OF ADULTS IN THE PARTY. 2. PLEASE SELECT THE PROPER RATE. IF YOU ARE BOOKING 2 GUESTS INTO ONE DOUBLE ROOM, PLEASE MAKE SURE YOU BOOK THE DOUBLE RATE. 3. PLEASE LIST THE NUMBER OF CHILDREN TRAVELING AND THEIR AGES. 4. PLEASE BOOK ONLY THE ACCEPTED NUMBER OF PEOPLE INTO A ROOM. DO NOT BOOK 4 PEOPLE INTO A ROOM THAT ONLY ACCEPTS 2 PEOPLE. AS ROOMS VARY FROM HOTEL TO HOTEL, PLEASE REFER TO EACH PROPERTY DESCRIPTION TO DETERMINE THE MAXIMUM OCCUPANCY ALLOWED PER ROOM TYPE. 10 PERCENT TRAVEL AGENT COMMISSION PAID BY THE HOTEL ON QUALIFIED RATES. BAR AND RESTAURANT ON SITE. PRIMARY CITY LOURDES 00M TRANS: T R O GENERAL AREA CITY DOWNTOWN OTHER POINTS PUF 30M SE TRANS: T R LDE 22M SW TRANS: T R PAU FR 25M SE TRANS: B T R PNA 94M E TRANS: T R ST BERNADETTS GROTTO 00M TRANS: T R TARBES 14M SW TRANS: T R |HOD/LOCD C2S - STANDARD TWIN C1D - STANDARD DOUBLE B1S - SUPERIOR SINGLE B2S - SUPERIOR TWIN B1D - SUPERIOR DOUBLE A1S - LUXE SINGLE BED WITH BALCONY A2S - LUXE TWO TWIN BEDS WITH BALCONY A1D - LUXE DOUBLE BED WITH BALCONY U1K - JUNIOR SUITE WITH KING OR TWO SINGLE AND LOUNGE S1K - MASTER SUITE WITH KING AND TERRACE ROOM AMENITIES INCLUDE: - AIR CONDITIONING - BATHROOM AMENITIES - HAIRDRYER - MINIBAR S1CW S2CW D1CW K2CW S3CW: These rooms are the same size as the standard rooms but with a wonderful view stretching for miles over the sanctuaries and mountains. S1BW S2BW: Located on the 2nd floor these rooms were recently renovated to an immaculate standard. -Fees may apply to above amenities DEPOSIT IS NOT REQUIRED. SEE GUARANTEE POLICY. ALL RESERVATIONS REQUIRE GUARANTEE TO A MAJOR CREDIT CARD WITH VALID EXPIRATION DATE AT TIME OF BOOKING. ESTABLISHED IN 1872 AND CONSTANTLY RENOVATED, OUR HOTEL IS LOCATED AT THE FOOT OF THE FORTIFIED CASTLE. BUILT ON THE ROCKS, IN A PARK, IT OVERLOOKS THE SANCTUARIES AND THE RIVER. HOTEL DE LA GROTTE IS BEST DEFINED IN TWO WORDS, CHARM AND ELEGANCE. YOU WILL FIND OLD-WORLD STYLE AND MODERN AMENITIES. OUR STAFF IS HIGHLY QUALIFIED AND WILL MEET YOUR NEEDS WITH PLEASURE. YOU CAN ENJOY YOUR STAY IN PEACE, AWAY FROM THE CROWD. HAVING THE BEST GASTRONOMY IN LOURDES, OUR TWO RESTAURANTS OR OUR ROOM SERVICE WILL TAKE TURNS SERVING YOU 24 HOURS A DAY. OUR BAR, HELD IN A QUIET AND CORDIAL ATMOSPHERE, OFFERS YOU A GREAT SELECTION OF COCKTAILS AND PASTRY DURING YOUR WHOLE STAY. ACCEPTABLE CREDIT CARDS GUARANTEE AX DC VI DEPOSIT FORM OF PAYMENT AX DC VI