NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL ROOM SAFETY AND SECURITY - DOORS HAVE DEAD BOLTS DOORS HAVE VIEW PORTS SAFETY AND SECURITY TEXT - - 24 HOUR SECURITY SERVEILLANCE FOR PARKING MEETING FACILITIES |HOD/CONV HOTEL DESCRIPTION |HOD/DESC DIRECTIONS TO HOTEL |HOD/DIRS POLICIES OF HOTEL |HOD/PLCY ROOM DESCRIPTION |HOD/ROOM **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS AVAILABLE AT PROPERTY - ADDITIONAL MEAL PLAN DESCRIPTION - - ON-SITE BREAKFAST.. LUNCH.. DINNER - EDDIES COUNTRY BUFFET. CALL HOTEL FOR HOURS. CLOSED SATURDAYS. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN 18 YEARS AND UNDER STAY FREE IN PARENTS ROOM USING EXISTING BEDDING. NO PROPERTY INFORMATION THIS KEYWORD: FREQ COR - CORPORATE RATE OFFERED TO ALL BUSINESS TRAVELERS. OPTIONAL FIELDS NECESSARY TO SATISFY BOOKING REQUIREMENTS FOR THE FOLLOWING RATE CATEGORIES. - COR - CORPORATE RATE. ID REQUIRED. - - GOV - GOVERNMENT RATE. ID REQUIRED. - - AAA ? AUTO CLUB MEMBERSHIP REQUIRED. - - ARP ? AVAILABLE TO AARP MEMBERS. MEMBERSHIP CARD REQUIRED AT CHECK-IN. - - MIL ? ID REQUIRED. - 10 PCT COMMISSION PAID ON -RAC -AAA -ARP -COR -GOV -MIL RATE. 29AUG05 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. DEPOSIT REQUIRED FOR ALL RESERVATIONS. DEPOSIT WILL BE ACCEPTED AS GUARANTEE. DEPOSIT FOR 1 NIGHTS IS REQUIRED. - NON-GUARANTEED RESERVATIONS ARE ACCEPTED ON A 4PM HOLD. - A DEPOSIT OF 1 NIGHTS ROOM AND TAX MUST BE RECEIVED 14 DAYS PRIOR TO ARRIVAL IF CHECK IS BEING USED. CHAIN DID NOT DEFINE KEYWORD