NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY - CHILDREN UNDER THE AGE OF 18 STAY FREE WITH PARTENTS USING EXISTING BEDDING. - ROLLAWAYS ARE AVAILABLE FOR A 5 DOLLAR CHARGE. - CRIBS ARE AVAILABLE FREE OF CHARGE. - THERE IS A 10 DOLLAR EXTRA PERSON CHARGE AFTER 2 PERSONS. - SMALL UNDER CONTROL PETS ARE ALLOWED WITH A 15 DOLLAR FEE PER NIGHT. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. MASSAGE SERVICES OUTDOOR POOL BAR COFFEE SHOP LIVE ENTERTAINMENT WE ARE LOCATED IN DOWNTOWN PERRY JUST OFF THE TOWN CENTER DIRECTLY ACROSS FROM THE HISTORIC COUNTY COURTHOUSE. - DELUXE KING - DELUXE ROOM WITH A KING BED POOLSIDE ROOM - DELUXE DOUBLE DOUBLE - MOTEL DELUXE ROOM WITH 2 DOUBLE BEDS POOLSIDE ROOM - MODERATE FAMILY ROOM - MODERATE FAMILY SUITE HISTORIC HOTEL SUITE WITH 2 DOUBLE BEDS - SUPERIOR MINI SUITE - HISTORIC HOTEL ROOM WITH 1 QUEEN BED SITTING AREA AND BALCONY - LARGE FAMILY SUITE - STANDARD LARGE FAMILY SUITE STANDARD LARGE FAMILY SUITE - SUPERIOR MINI SUITE - SUPERIOR MINI SUITE SUPERIOR MINI SUITE - MODERATE FAMILY ROOM - MODERATE LARGE FAMILY SUITE MODERATE LARGE FAMILY SUITE - MODERATE DOUBLE - HISTORIC HOTEL ROOM WITH 1 DOUBLE BED HISTORIC HOTEL ROOM WITH 1 DOUBLE BED - MODERATE TWIN - MODERATE TWIN ROOM HISTORIC HOTEL ROOM WITH 2 TWIN BEDS - MODERATE QUEEN - MODERATE QUEEN ROOM WITH 1 QUEEN BED HISTORIC HOTEL ROOM WITH 1 QUEEN BED - DELUXE KING SUITE - MOTEL DELUXE KING SUITE SITTING AREA AND POOLSIDE - STANDARD DOUBLE - MOTEL ROOM WITH DOUBLE BED POOLSIDE ROOM DEPOSIT POLICY - PLEASE SEE GUARANTEE POLICY. CHAIN DID NOT DEFINE KEYWORD WE ARE A HISTORIC HOTEL IN BEAUTIFUL DOWNTOWN PERRY GEORGIA A SMALL COMMUNITY IN MIDDLE GEORGIA 100 MILES SOUTH OF ATLANTA. WE ARE NOTED FOR OUR FINE SOUTHERN HOSPITALITY. THE HOTEL IS COMPRISED OF 17 MODERN FULLY RENOVATED ROOMS IN OUR MOTEL LOOKING OUT ON OUR SWIMMING POOL AND 23 HISTORIC HOTEL ROOMS IN OUR MAIN BUILDING. THESE ROOMS HAVE BEEN UPGRADED TO PROVIDE GUEST COMFORT YET MAINTAIN THE HISTORIC NATURE OF THEIR ORIGINAL DECOR. ACCEPTABLE CREDIT CARDS GUARANTEE AX DC DS VI DEPOSIT AX DC DS VI FORM OF PAYMENT AX DC DS VI