NO PROPERTY INFORMATION THIS KEYWORD: PROM TRAVEL INDUSTRY DISCOUNT POLICIES VARY FROM PROPERTY TO PROPERTY AND THEY MUST BE CONTACTED DIRECT TO CONFIRM THE DISCOUNT. -EARLIEST CHECK IN TIME 14.00 -LATEST CHECK OUT TIME 11.00 EARLY CHECK OUT CHARGE OF 40 PERCENT WHEN CHECKING OUT PRIOR TO CONFIRMED DEPARTURE DATE MAYBE NO CHARGE IF HOTEL IS INFORMED 24 HOURS BEFORE DEPARTURE AND CAN RESELL THE ROOM -MAY CHANGE DEPENDING UPON SEASON -SEE FRONT DESK FOR SEASONAL RULES -MINIMUM AGE TO RENT A ROOM IS 18 YEARS *** INDEX *** no property information this heyword: INDX |HOD/MENU * Unirez Help Desk * For Help or Questions on Reservations North America Unirez Customer Service Contact United States and Canada- Telephone: 877-920-9199 Hours: 8am-7pm CST MON-FRI Asia and South Pacific Unirez Customer Service Contact Singapore- Telephone: 65 6260 9246 eMail: [email protected] Hours: 8:00am - 6:00pm Telephone- 852 3002 1666 eMail- cs-at-hotelbackup.com -Hong Kong- cschina-at-hotelbackup.com -China- Hours- 800am - 600pm Sydney..Australia Telephone: 61 2 9416 4240 eMail- csanz-at-hotelbackup.com Hours- 830am - 500pm Japan- Telephone- 81 3 3475 1915 Facsimile- 81 3 3475 1917 eMail- unirez.japan-at-pegs.com Hours- 900am - 530pm Hong Kong- Telephone- 852 3002 1666 eMail- unirez.aspac-at-pegs.com Hours- 800am - 600pm * Customer Service Guidelines * Should you have any customer service issues for a property via Unirez..please note the following guidelines in order to serve you better. Issue must be submitted within 90 days of the guest*s arrival date Please include a complete copy of the PNR and if applicable a copy of the credit card statement showing any disputed charges. If a cancel Segment does not have a cancellation number it is not considered to be a valid cancellation and may be subject to penalties from the hotel. If you do not receive a cancellation number..please contact our help desk within 24 hours of issuing the cancel request. Unirez properties do have the ability to place their inventory to an -on request- status. Through this status is to be used on a limited basis..should a hotel utilize this setting during a limited inventory period they do have 24 hours from receipt of your reservation request to respond. Once a confirmation number is appended to an -on request- Segment..you can not modify that Segment. For changes you will need to generate a new Sell Segment and then cancel the original Segment. ****For same day arrival bookings please contact the hotel directly to ensure your booking is received. This policy applies to all booking types. Please forward all correspondence to: Unirez Att: Customer Service 8350 North Central Expressway Campbell Centre 1 Suite 1900 Dallas TX 75206 -MEAL PLANS MEAL PLAN - -ALL RATES INCLUDE BREAKFAST GROUP POLICY - UNIREZ Group Bookings on the GDS: A single travel agency can make multiple bookings for one hotel up to a maximum of 9 rooms in total for the same arrival date as long as each booking does not exceed a maximum of 4 rooms per record locator. A single large group of travelers can not be booked within multiple bookings. Any bookings received at a property that do not adhere to this policy may not be honored. Please note that if a booking has been made on the same day as arrival, and expected arrival at the property is after midday, the guest should phone the property to confirm the booking. . CRIB COSTS 15 EURO PER NIGHT -CHILDREN BED COSTS 20 EURO PER NIGHT -ROLLAWAY INCLUDED IN EXTRA ADULT CHARGE -EXTRA ADULT CHARGE IS 30 EURO PER DAY -CHILDREN UP TO 6 YEARS STAY FOR FREE IN THE ROOM OF THE PARENTS CHILDREN FROM 7 TO 10 YEARS PAY 20 EURO PER NIGHT IN THE ROOM OF THE PARENTS CHILDREN OVER 14 YEARS CONSIDERED AN ADULT PETS ARE NOT ACCEPTED NO PROPERTY INFORMATION THIS KEYWORD: FREQ CORPORATE RATES ARE AVAILABLE USING RATE LEVEL *C*. CLIENTS COMPANY NAME SHOULD BE NOTED IN THE SI- FIELD. * BOOKING GUIDELINES UNIREZ GROUP BOOKING POLICY A SINGLE TRAVEL AGENCY CAN MAKE MULTIPLE BOOKINGS FOR ONE HOTEL FOR THE SAME ARRIVAL DATE AS LONG AS EACH BOOKING DOES NOT EXCEED A MAXIMUM OF 4 ROOMS PER LOCATOR. ANY BOOKINGS RECEIVED AT A PROPERTY THAT DO NOT ADHERE TO THIS POLICY MAY NOT BE HONORED. THANK YOU VERY MUCH FOR YOUR COOPERATION IN THIS MATTER. OPTIONAL FIELDS NECESSARY TO SATISFY BOOKING ** ALL BOOKINGS MUST HAVE INDIVIDUAL NAMES ** REQUIREMENTS FOR THE FOLLOWING RATE CATEGORIES. N/A - NOT APPLICABLE/NOT OFFERED N/R - NO RESTRICTIONS FOR THIS CATEGORY THESE RATE CATEGORIES ARE LISTED IN DISPLAY ORDER. *ASC* AAA - BOOKING REQUIREMENTS N/R - CHECK IN REQUIREMENTS CLIENT MUST PRESENT AAA MEMBERSHIP ID - GENERAL RESTRICTIONS FOR AAA MEMBERS *COR* CORPORATE - BOOKING REQUIREMENTS COMPANY NAME IN SI- FIELD - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS CLIENT TRAVELING FOR BUSINESS PURPOSES *GOV* GOVERNMENT - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS CLIENT TRAVELING ON GOVERNMENT BUSINESS *SEN* SENIOR CITIZENS - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS MEMBER OF TRAVELING PARTY AGE 50 OR OLDER *SPE* SPECIAL PROMOTION - BOOKING REQUIREMENTS N/R - CHECK-IN REQUIREMENTS N/R - GENERAL RESTRICTIONS N/R TRAVEL AGENT COMMISSION POLICY FOR STANDARD RATES IS 8 PERCENT AND IS PAID BY TOURONLINE VIA THE AUTOMATIC TACS PROGRAM -PEROT SYSTEMS- PLEASE NOTE THAT DIFFERENT COMMISSION LEVELS MAY APPLY DURING TRADE FAIR PERIODS AT THE HOTEL -PLAYING ROOM -TABLE TENNIS -FROM SUMMER 2005- -HEALTH CLUB -MASSAGE -SAUNA -SOLARIUM NEAR THE HOTEL -FISHING -SWIMMING POOL-OUTDOOR -JOGGING TRACK -CANOE -PADDLING POOL -HORSE RIDING -BEACH SANDY -PLAYGROUND -SURFING -TENNIS COURTS -TREKKING -WINDSURFING -WATERSKIING -THE HOTEL IS 10 MILES FROM THE MOTORWAY A44 -AIRPORT PADERBORN 20 MILES -THE HOTEL IS LOCATED IN A QUIET AND RURAL AREA AT SEAFRONT WITH MOUNTAINS -KASSEL 30 MILES - A1D DELUXE DOUBLE - DELUXE DOUBLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY - A1T DELUXE SINGLE - DELUXE SINGLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY - B1D SUPERIOR DOUBLE - SUPERIOR DOUBLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY - B1T SUPERIOR SINGLE - SUPERIOR SINGLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY - C1D STANDARD DOUBLE - STANDARD DOUBLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY - C1T STANDARD SINGLE - STANDARD SINGLE-MINIBAR-DDPHONE-TV-DATA PORT SAFE-RADIO-PRIVATE BATHROOM-HAIRDRYER-BALCONY DEPOSIT MAY BE REQUIRED.SEE GUARANTEE. GUARANTEE INFORMATION LATE ARRIVAL TIME: NOT APPLICABLE GUARANTEE REQUIRED AT TIME OF BOOKING ACCEPTABLE FORMS OF PAYMENT: CREDIT CARDS: SEE |HOD/CRED DEPOSIT INFORMATION WITHIN COUNTRY WAIVER PERIOD: 0 DAYS OUTSIDE COUNTRY WAIVER PERIOD: 0 DAYS DEPOSIT REQUIRED: AT TIME OF BOOKING DEPOSIT AMOUNT: 01 NIGHTS OF STAY MAIL DEPOSIT TO: ACCEPTABLE FORMS OF PAYMENT PAYMENT INFORMATION ACCEPTABLE FORMS OF PAYMENT CREDIT CARDS: SEE |HOD/CRED IN THE YEAR 1866 OUR HOTEL WAS BUILT AS A LITTLE VILLAGE PUB AND EXPANDED TO A WELL KNOWN HOTEL AND RESTAURANT. THE INDIVIDUAL AND PERSONAL ATMOSPHERE AS WELL AS AN EXCELLENT KITCHEN ARE THE DISTINGUISHED MARKS OF THIS HOUSE. IN THE RESTAURANT WE OFFER OUR GUESTS FISH DISHES FROM THE EDERSEE AND GAME FROM THE NATIONAL PARK KELLERWALD-EDERSEE THE HOTEL WAS BUILT MORE THAN 125 YEARS AGO AND WAS EXPANDED TO A WELL-KNOWN HOTEL AND RESTAURANT WITH AN EXCELLENT CUISINE. -PROPERTY CLASSIFICATION-COMFORT -PROPERTY RATING-3 STAR SUPERIOR HOTEL -PROPERTY TYPE-HOLIDAY AND BUSINESS HOTEL -YEAR BUILT-1866 -YEAR RENOVATED-2004 -NUMBER OF ELEVATORS-0 -TOTAL NUMBER OF ROOMS-25 -NUMBER OF SUITES-0 -NON SMOKING ROOMS-9 -NUMBER OF ROOMS FOR PHYSICALLY CHALLENGED PERSONS-0 -ELECTRICAL CURRENT-220 VOLT ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC EC VI DEPOSIT FORM OF PAYMENT AX CA DC EC VI