NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES PROPERTY SAFETY AND SECURITY - SECURITY SAFETY AND SECURITY TEXT - THIS PROPERTY IS FIRE SAFETY INSPECTED AND REGULATED. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS AVAILABLE AT PROPERTY - ADDITIONAL MEAL PLAN DESCRIPTION - FULL HOSPITALITY TRAYS ARE AVAILABLE IN ALL ROOMS. DINNER, BED AND BREAKFAST RATE AVAILABLE ON REQUEST. HOTEL RESTAURANT ON SITE SERVING BREAKFAST BETWEEN 0730AM AND 10AM. LUNCH BETWEEN 12 NOON AND 2PM AND DINNER BETWEEN 7PM AND 10PM. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN UNDER 7 STAY FREE WHEN USING EXISTING BEDS CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 8 PERCENT ADDITIONAL COMMISSION PROGRAMS & INFORMATION TEXT 8PCT COMMISSION PAID ON ALL RATES OFF-SITE RECREATIONAL ACTIVITIES TEXT BOATING CHILDRENS PLAYGROUND FISHING HEALTH CLUB HIKING TRAILS HORSEBACK RIDING INDOOR POOL RACQUETBALL, SAUNA, SPA SIGHTSEEING TOURS SQUASH, TENNIS COURTS ALL AVAILABLE CLOSE BY HOTEL IS SITUATED APPROXIMATELY 1.5 MILES NORTH OF BRADFORD CITY CENTRE, CLOSE TO ALL NEARBY TRANSPORTATION. LBA 7 MILES MAN 40 MILES NCL 80 MILES BRADFORD CITY CENTRE 1.5 MILES LEEDS 10 MILES NBR OF ROOMS - 46 NBR OF FLOORS - 2 C1D - MAX OCCUPANCY - 2 PEOPLE DOUBLE ROOM - SPACIOUS, WELL APPOINTED DOUBLE BEDDED ROOMS EACH WITH BATH AND SHOWER. ALL ROOMS HAVE HOSPITALITY TRAYS, DIRECT DIAL TELEPHONES, TROUSER PRESS, FLATSCREEN TV WITH 12 SATELLITE CHANNELS AND FREE WIRELESS BROADBAND. LONE LADY TRAVELLER COMPLIMENTARY PACKAGE INCLUDING BATHROBE, SLIPPERS, LUXURY TOILETRIES, GLOSSY MAGAZINE, GROUND FLOOR ROOM AND EXTENDED ROOM SERVICE MENU IS AVAILABLE IN ALL ROOMTYPES. C1S - MAX OCCUPANCY - 1 PERSON SINGLE ROOM - COSY SINGLE BEDDED ROOMS IN THE VICTORIA WING, ESPECIALLY DESIGNED FOR THE SINGLE TRAVELLER. EN SUITE SHOWER, FULL HOSPITALITY TRAY, DIRECT DIAL TELEPHONE, FLATSCREEN TV WITH 12 SATELLITE CHANNELS, TROUSER PRESS AND FREE WIRELESS BROADBAND. LONE LADY TRAVELLER COMPLIMENTARY PACKAGE INCLUDING BATHROBE, SLIPPERS, LUXURY TOILETRIES, GLOSSY MAGAZINE, GROUND FLOOR ROOM AND EXTENDED ROOM SERVICE MENU IS AVAILABLE IN ALL ROOMTYPES. C2T - MAX OCCUPANCY - 2 PEOPLE TWIN BEDDED ROOM - LARGE TWIN BEDDED ROOM SUITABLE FOR SINGLE OR DOUBLE OCCUPANCY. MOST ROOMS HAVE BATH AND SHOWER, ONE OR TWO MAY BE SHOWER ONLY. FULL HOSPITALITY TRAY, DIRECT DIAL TELEHONE, FLATSCREEN TV WITH 12 SATELLITE CHANNELS, FREE WIRELESS BROADBAND AND TROUSER PRESS. LONE LADY TRAVELLER COMPLIMENTARY PACKAGE INCLUDING BATHROBE, SLIPPERS, LUXURY TOILETRIES, GLOSSY MAGAZINE, GROUND FLOOR ROOM AND EXTENDED ROOM SERVICE MENU IS AVAILABLE IN ALL ROOMTYPES. FAM - MAX OCCUPANCY - 4 PEOPLE FAMILY ROOM - DOUBLE BEDDED ROOM WITH EITHER 1 OR 2 EXTRA SINGLE BEDS.EN SUITE FACILITIES HOSPITALITY TRAY, FLATSCREEN TV WITH 12 SATELLITE CHANNELS, IDD PHONE, FREE WIRELESS BROADBAND. SLEEPS UP TO 4 LONE LADY TRAVELLER COMPLIMENTARY PACKAGE INCLUDING BATHROBE, SLIPPERS, LUXURY TOILETRIES, GLOSSY MAGAZINE, GROUND FLOOR ROOM AND EXTENDED ROOM SERVICE MENU IS AVAILABLE IN ALL ROOMTYPES. HAN - MAX OCCUPANCY - 1 PERSON HANDICAPPED ROOM - EN SUITE TWIN BEDDED ROOM SPECIFICALLY FOR DISABLED USE. FLATSCREEN TV WITH 12 SATELLITE CHANNELS, IDD TELEPHONE HAIR DRYER TROUSER PRESS TEA/COFFEE MAKING FACILITIES CENTRAL HEATING. FREE WIRELESS BROADBAND. LONE LADY TRAVELLER COMPLIMENTARY PACKAGE INCLUDING BATHROBE, SLIPPERS, LUXURY TOILETRIES, GLOSSY MAGAZINE, GROUND FLOOR ROOM AND EXTENDED ROOM SERVICE MENU IS AVAILABLE IN ALL ROOMTYPES. -PLEASE SEE GUARANTEE POLICY 17AUG07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR ALL RESERVATIONS. GUARANTEE TO A VALID CREDIT CARD IS REQUIRED AT THE TIME OF BOOKING. MIDSCALE/STANDARD HOTEL LODGE ADDITIONAL PROPERTY DESCRIPTION TEXT BUILT IN 1880, THE DUBROVNIK HOTEL IS A VICTORIAN MANSION SITUATED ON AN OAK TREE LINED AVENUE. CONVENIENTLY LOCATED FOR THE CITY CENTER AND EN ROUTE TO VISITOR SITES SUCH AS HOWARTH, SALTAIRE AND THE DALES. A WARM FAMILY WELCOME AWAITS YOU WITH HOSPITALITY THAT REMINDS YOU OF THE REASON YOU ENJOY HOTELS. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - VISA