NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Room Safety and Security - Smoke Detectors Property Safety and Security - Security available 24 Hours CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Included in Rates Meal Plans Available at Property - English Breakfast Plan European Plan Additional Meal Plan Description - The Lane Restaurant can be hired for private function. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - Children 0-12 years sharing an adults room are free of charge, subject to availability of suitable rooms at time of booking. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Additional Commission Programs & Information Text 8PCT commission, excl. VAT, is paid to travel agents when booking commissionable rates. PKG rates are non commissionable. None Conveniently located near Liverpool Street Station and London Financial District, 2 minute walk from Aldgate East Station. Within easy reach are the Tower of London, South Bank, Shakespeare?s Globe, Tate Modern, London Eye, St. Paul?s Cathedral, the Old Bailey, Spitalfields market, Petticoat Lane market. The Tower Gateway is nearby to visit the Excel Exhibition Centre . Nbr of Rooms - 83 Nbr of Floors - 5 Double Room suitable for up to two adults. Private bath or shower. TV, Direct Dial telephone, hairdryer, tea/coffee making facilities, safe, all available in room. Baby cots available on request. C1D - Max Occupancy - 2 People Double Room suitable for up to two adults. Private bath or shower. TV, Direct Dial telephone, hairdryer, tea/coffee making facilities, safe, all available in room. Baby cots available on request. General Room Amenities - Bath Tub / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Safe / Shower / Television C1T - Max Occupancy - 1 Person Single Room suitable for one adult. Private bath or shower. TV, Direct Dial telephone, hairdryer, tea/coffee making facilities, safe, all available in room. Baby cots available on request. General Room Amenities - Bath Tub / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Safe / Shower / Television C2T - Max Occupancy - 2 People Twin Bedded room suitable for two people. Private bath or shower. Remote controlled TV and direct dial telephone. Hair dryer, safe, all available in room. Baby cots available on request General Room Amenities - Bath Tub / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Remote Control TV / Safe / Shower S2T - Max Occupancy - 4 People Quad family room- 4 person max. 2 Double bedrooms with double and twin beds. Remote controlled TV, direct dial telephone plus hairdryer, tea/coffee making facilities, ironing facilities on request, safe and safety boxes General Room Amenities - Bath Tub / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Iron/Ironing Board / Remote Control TV / Safe / Shower STU - Max Occupancy - 3 People Spacious studio room for up to 3 people. Private bathroom with shower. Lounge area with easy chairs, dining area, fully fitted kitchenette, remote controlled TV, IDD telephone, hairdryer, tea/coffee making facilities. General Room Amenities - Bath Tub / Coffee/Tea Maker / Easy Chair / Hairdryer / Kitchen / Remote Control TV / Shower / Telephone S3T - Max Occupancy - 3 People Triple room suitable for up to 3 adults. with either double or twin beds, plus third single bed. Private shower/bath. Remote controlled TV, direct dial telephone, hairdryer, tea/ coffee making facilities, safe. General Room Amenities - Bath Tub / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Remote Control TV / Safe / Shower 01Feb07 - 31Dec07 MON TUE WED THU FRI SAT SUN Deposit required for All Reservations. Deposit will be accepted as guarantee. Deposit for 1 nights is required. 1 Night Deposit required at time of booking. Deposit by valid credit card only. CHAIN DID NOT DEFINE KEYWORD Tourist/Economy Hotel Ratings - Stars 3 Additional Property Description Text City Hotel has a prime location in London, Europe s busiest financial centre. Conveniently located adjacent to the Square Mile, the City Hotel has become a firm favourite for business travellers. Leisure travellers enjoy being close to popular local attractions including the Tower of London, Tate Modern, Shakespeare?s Globe, London Eye, St. Paul?s Cathedral. The Tower Gateway is nearby to visit the Excel Exhibition Centre. There is a friendly and homely atmosphere in our 83-room hotel . Guest rooms are equipped with full facility bathrooms, fridge, hair dryer, TV, Direct dial telephone, mini-safe, tea/ coffee-making facilities, complimentary newspaper, room service, and a 24-hour reception. Some larger family rooms are available. Some rooms come with equipped kitchens. We have an on-site pay car park behind the hotel for your convenience. Our on-site Lane restaurant serves the daily continental breakfast and offers fine Modern European cuisine. The Lane restaurant is open 12 noon until 10:30 p.m. for meals and snacks Monday to Saturday, and provides the room service menu. Our on-site Lane Bar attracts a wide variety of clients to enjoy the cool and modern atmosphere, music, drinks and food. American Express - Master Card - Diners Club - Eurocard - Visa