NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Property Safety and Security - Security available 24 Hours Sprinklers In Hallways Sprinklers In Public Areas NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Additional adult in any room type and season - 30pct 1st child: 0-14 (13,99) years sharing parents? room as 3rd person F R E E 2nd child sharing parents? room as 4th person: 0-2,99 years F R E E or 3-14 (13,99) years 60pct discount (the baby cot counts as person in room capacity) 1 adult with 1 child 0-14 (13,99) in double room S I N G L E C H A R G E (only in main-building rooms, mountain-view & garden-view bungalows - not for sea-view rooms, sea-view and pool-front bungalows or suites) Families of 2 adults & 2 children in 2 double rooms CHARGED AS 1 double and 1 single (main building MV & garden-view BGL) 1 adult, 1 child & 1 baby cot charged as 1 double and baby cot is F R E E In the main building, as well as among the bungalows there are: a) Rooms especially designed for disabled people & b) connecting rooms. a & b will be provided on request basis. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 PERCENT COMMISSION PAID ON ALL BOOKINGS FAST COMMISSSION PROCESSING THROUGH WORLWIDE PAYMENT SYSTEMS-WPS -MONTHLY On-Site Recreational Activities: Billiards/Snooker Bowling Scuba Diving Table Tennis Tennis Water Sports On-Site Recreational Activities Text Beach Volley Health Club Indoor Pool Jacuzzi/Hot Tub Mini Football 5.5 Mini Golf Outdoor Pool Pedaloes/Canoes Sauna Spa Watertoys Windsurfing Rental Terra Maris is a newly erected five-star hotel, right next to the beach. It is situated 500 m feom Hersonissos village and 26 km from Heraklion city. Nbr of Rooms - 146 Nbr of Floors - 4 A1D - Max Occupancy - 3 People Sea View, All rooms are air conditioned ?heating, balcony or terrace with garden view, hairdryer and laundry. AJS - Max Occupancy - 3 People All rooms are air conditioned ?heating ,balcony or terrace with garden view , hairdryer and laundry. Satellite tv , direct dial phone ,private bath / wc , mini fridge , soundproofing. B1D - Max Occupancy - 3 People Garden View or Mountain View, Air conditioned - heating, balcony or terrace with garden view, hairdryer and laundry. Please see Guarantee policy 18Jan07 - 31Dec07 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Guarantee/Deposit required 1 days prior to arrival. Reservations must be guaranteed by valid credit card at booking. Luxury Hotel Ratings - Stars 5 Additional Property Description Text 5 STAR RESORT HOTEL Terra Maris is a newly erected five-star hotel, right next to the Creta Maris Resort Hotel. Operating from May to September as an ultra All-Inclusive hotel it is the perfect setting for unforgettable top quality All-Inclusive Holidays. At Terra Maris the choices are endless. The hotel is the perfect choice for family holidays. Hours and hours of fun for the Children at the mini water-land , which covers an area of 1053 m, where they will enjoy intense excitement on the slalom waterslide, the mini kamikaze , the mushroom fountain and of course the more traditional entertainment at the fully equipped playground. If there is a meeting aspect to your program, Terra Maris is the perfect location as it is directly connected to the state-of-the-art Convention Center of Creta Maris ? one of the largest Convention Centers in Greece, offering every guest an unforgettable incentive or group experience. American Express - Master Card - Diners Club - Visa