NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Room Safety and Security - Sprinklers Property Safety and Security - Security available 24 Hours NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Additional Meal Plan Description - Restaurant onsite serving breakfast, lunch and dinner **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - Children up to 2 years old stay free. All others pay regular rates. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 Percent Commission Paid On All Bookings Fast Commisssion Processing Through Worlwide Payment Systems-WPS -Monthly On-Site Recreational Activities: Golfing On-Site Recreational Activities Text Outdoor Pool- 1 WITH HYDROMASSAGE Tour Desk Villa Arhanes is situated in Arhanes Village just 15 Km south of the international airport of Heraklion. Nbr of Rooms - 6 Nbr of Floors - 1 AP1 - Max Occupancy - 3 People Air condition ? heating , Satellite tv ,direct dial phone , mini fridge , safe in room , bathroom ,Direct dial phone and balcony with poolside view. General Room Amenities - Air Conditioning / Balcony / Cable/Satellite TV / Direct Dial Telephone / Private Bath or Shower / Refrigerator / Safe AP2 - Max Occupancy - 4 People Air condition ? heating , Satellite tv ,direct dial phone , mini fridge , safe in room , bathroom , Direct dial phone and balcony with poolside view. General Room Amenities - Air Conditioning / Balcony / Cable/Satellite TV / Direct Dial Telephone / Private Bath or Shower / Refrigerator / Safe Please see Guarantee policy 20Nov06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Full prepayment required by 31/01/07 in order the reservation to be valid Luxury Hotel Ratings - Stars 4 Additional Property Description Text 4 STAR HOTEL APARTMENTS The 4-star traditional apartments lie on a hillside overlooking Arhanes and Youhtas sacred mountain. This original Cretan mansion was built in 1890 and was renovated during the period from spring to winter of 2000. The foundations of this old house, its stone walls 60-80 cm thick, its frame and woodwork have remained intact. We have tried to respect and preserve the architectural arrangement of the apartments and all other spaces using old building materials to obtain all the amenities that are necessary for a comfortable and decent accommodation, attractively restored in just 6 exclusive apartments. It is a new type of vacation, for people showing sensitivity and particular sympathy for: nature, relaxation, exercise, nutrition with pure ecological products, taste and delight, entertainment and communication with the locals, and time for recollection. It should be noted that Archanes, and by extension the whole of Greece, has won a significant distinction in the contest of European Community for Rural Development and Upgrading of villages and the International Union R.E.D. Ruralite-Environment-Development for the European Award 2000 Upgrading of Villages under the title There is no past without a future, Greece participated in with three entries - with the support of the Ministry of Agriculture. American Express - Master Card - Diners Club - Discover Card - Eurocard - Visa