NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -ACROPOLIS OF RHODES . . . . . . . . . .0. MI/0 KM -AQUARIUM . . . . . . . . . . . . . . . 0 MI/0 KM -CASINO . . . . . . . . . . . . . . . .0. MI/0 KM -MAIN HARBOUR . . . . . . . . . . . . . 0 MI/0 KM -MODERN ART GALLERY . . . . . . . . . . 0 MI/0 KM -OLD CITY MEDIEVAL CASTLE. . . . . . .0 MI/0 KM THIS KEYWORD DEFAULTS TO THE CHAIN KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -CONTINENTAL BREAKFAST - 4 EURO PER PERSON **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX NO PROPERTY INFORMATION THIS KEYWORD: FAMI CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 12 PCT COMMISSION IS PAID WHEN BOOKING COMMISSIONABLE RATES. -CASINO -THE ABOVE RECREATION MAY NOT BE ON-SITE AND CHARGES MAY APPLY. THIS KEYWORD IS SYSTEM GENERATED BY APOLLO KEYWORD NOT FOUND **************************************************************** *** DEPOSIT POLICIES *** **************************************************************** -SOME PROPERTIES REQUIRE A DEPOSIT TO SECURE YOUR CLIENTS RESERVATION. IF A CREDIT CARD IS USED FOR DEPOSIT..THE CARD WILL BE CHARGED AT TIME OF BOOKING. IF THE PROPERTY ACCEPTS A DEPOSIT BY CHECK..THE DEPOSIT MUST BE RECEIVED BY THE PROPERTY WITHIN THE SPECIFIED TIME FRAME TO AVOID AUTOMATIC CANCELLATION PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. CHAIN DID NOT DEFINE KEYWORD ALEXIA HOTEL IS LOCATED ON THE WEST SIDE OF THE ISLAND OF RHODES 30 M FROM THE BEACH ONLY 5 MINUTES WALKING FROM THE CENTER OF THE TOWN AND 5 MINUTES FROM THE AQUARIUM AND THE CASINO. IT OFFERS 81 SPACIOUS STUDIOS AND 54 WIDE ROOMS REFURBISHED AND NICELY DECORATED. ALL OF THEM ARE THREE-BEDDED WITH PRIVATE BATH RADIO WITH THREE MUSIC CHANNELS AND DIRECT DIAL PHONE SOME OF THE ROOMS HAVE AIR-CONDITION FACILITY PAYABLE LOCALLY AS EXTRA CHARGE. THE STUDIOS HAVE KITCHEN WITH ALL COOKING-WARE FRIDGE TOASTER AND BOILER. HALF NUMBER OF OUR STUDIOS AND ROOMS HAVE VIEW TO THE SANDY BEACH WHICH IS ALMOST IN FRONT OF OUR HOTEL. THERE IS RECEPTION HALL BAR SERVING COOL REFRESHMENTS AND VARIOUS COCKTAILS AS WELL AS VARIOUS GREEK PLATES SNACKS. IN THE BREAKFAST ROOM ONE MAY CHOOSE DISHES FROM OUR RICH BUFFET. ON THE MEZZANINE IS THE MAIN LOUNGE WITH SATELLITE TELEVISION BILLIARDS AND PLAYING CARDS TABLES. ALSO AVAILABLE ARE TABLE-TENNIS AND SAFE-BOXES. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC VI DEPOSIT AX CA DC VI FORM OF PAYMENT AX CA DC VI