NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE WELCOME ROLLAWAY ADULT - NO ROLLAWAY CHILD - NO CRIB - NO INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission is paid when booking commissionable rates. HEALTH CLUB THE PHONE NUMBER LISTED IS THAT OF THE CENTRAL RESERVATIONS CLIENT SUPPORT CENTER FOR LEADING APARTMENTS. WELCOME TO 19TH CENTURY HERITAGE WITH 21ST CENTURY LIVING. ALL LOCATED NEAR LAKE MICHIGAN IN BEAUTIFUL DOWNTOWN CHICAGO. - DELUXE 2 BEDROOM - 2 BEDROOMS HAVE 1 QUEEN SIZE AND 2 TWIN BEDS FULLY EQUIPPED KITCHEN-LIVING AND DINING AREA - ONE BED SUITE - THE FURNISHED SUITE OF THE FISHER BUILDING ARE FOR THOSE WHO CRAVE THE HIGH CEILINGS, LARGE WINDOWS AND OPEN FLOOR PLANS. THE PRIMARY BENEFIT OF LOFT LIVING IS THE LARGE OPEN SPACES THAT ALLOW YOU TO LIVE AND MOVE HOW YOU WANT, RATHER THAN HAVING YOUR MOVEMENT DEFINED BY A PERMANENT FLOOR PLAN OF WALLS, DOORWAYS AND ROOMS. OUR LOFTS HAVE BEEN SELECTIVELY FURNISHED FOR ECLECTIC DESIGN AND DECORATING. UPGRADED QUEEN SIZE BED, FULLY FURNISHED KITCHEN, LARGE BATHROOM, FREE INTERNET AND WASHER AND DRYER IN EVERY APARTMENT. PLEASE SEE GUARANTEE POLICY CHAIN DID NOT DEFINE KEYWORD Luxury Hotel Extended Stay Additional Property Description Text Leading Apartments at The Fisher Building City Apartments sets a new standard for historic urban living in downtown Chicago. Based on location, unique apartment floor plans, building heritage and beauty, the Fisher Building City Apartments is one of downtown Chicago s premier addresses. The first floor of the Fisher Building contains a variety of service and retail establishments, such as a dry cleaners, 7- Eleven convenience store, and much more. All are conveniently accessible from inside the building. A spectacular 3,500 square foot amenity area on the 19th floor inlcudes a lounge for entertaining and social gatherings. The clubroom contains comfortable seating, a fireplace and a large screen television. The fitness center is filled with professional level equipment including state-of-the-art cardio gear, aerobics area, and multiple televisions. A private conference room includes everything you need for an off-site business meeting. The building has a door attendant to assist you with package delivery and arriving guests. An electronic keyless building entry system allows the resident to admit guests in the absence of the attendant. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA VI DEPOSIT AX CA VI FORM OF PAYMENT AX CA VI