NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Safety and Security Text - Office open 24 hours. NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Available at Property - American Plan **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Check In: 1200 Check Out: 1200 Children 15 and under stay free with parents when using existing bedding. Pets are accepted in some rooms CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text Travel agents will receive 10 percent commission. On-Site Recreational Activities: Shopping Sightseeing Tours Located off I-65. Easy on and off highway. Only 10 miles from Mammoth Cave National Park. All other area attractions 5 miles away. Nbr of Rooms - 72 Nbr of Floors - 2 A1K - Max Occupancy - 2 People Fabulous Jacuzzi Room includes pillow top king bed, jacuzzi tub , remote control 27 inch cable tv, hair dryer, iron/ironing board, coffee maker, fridge and microwave. General Room Amenities - Cable/Satellite TV / Hairdryer / Iron/Ironing Board / Remote Control TV B1K - Max Occupancy - 2 People Deluxe King includes pillow top beds, 27 inch cable tv with remote control, hair dryer, iron/ironing board, coffee maker, fridge and microwave. General Room Amenities - Cable/Satellite TV / Hairdryer / Iron/Ironing Board / Remote Control TV C1Q - Max Occupancy - 1 Person Single room with one queen bed. 25 inch cable tv with remote control, hair dryer, iron/ironing board, and free parking General Room Amenities - Cable/Satellite TV / Hairdryer / Iron/Ironing Board / Remote Control TV C2D - Max Occupancy - 4 People Large rooms offer 2 double size beds, 25 inch cable tv with remote control, hair dryer, iron and ironing board. General Room Amenities - Cable/Satellite TV / Hairdryer / Iron/Ironing Board / Remote Control TV Please see Guarantee keyword for more information. 10Nov06 - 31Dec07 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. Reservation held until 4pm day of arrival. If arrival after 4pm credit card. Tourist/Economy Hotel Additional Property Description Text Have you ever been intrigued by a clean, quiet, and friendly place, plan to stay at Country Hearth Inn located in Horse Cave, Kentucky. This beautiful hotel lies in the heart of one of the most significant cave regions. The caves are not just the only things to see. In the small surrounding towns there is horseback riding, wild west shows, country music, and just enjoying the beauty of nature. Country Hearth Inn offers great rooms, great prices, and great people...What a way to stay. Each room is equipped with coffee maker, 27 inch television, warm showers and relaxing beds. Also located within walking distance is Aunt Bee s Family Restaurant offering good home cooked meals. So when traveling down I-65, make a stop for the night here at this beautiful hotel owned by a Vietnam Veteran. American Express - Master Card - Discover Card - Visa