NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN PAY USD12.50 FEE ---------------------------------- -ROLLAWAY/ROLLAWAY CRIB - NOT AVAILABLE -EXTRA GUEST CHARGE - USD20.00 -CRIB - NOT AVAILABLE CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. NEARBY- -SIGHTSEEING TOURS -BOATING -CHILDRENS PLAYGROUND -GYMNASIUM -FISHING -HEALTH CLUB -INDOOR POOL -HIKING TRAILS -HORSEBACK RIDING -OUTDOOR POOL -TENNIS COURTS -JOGGING TRACK -SAUNA/SPA -WATER SKIING -BICYCLE RENTALS PRIMARY CITY NEW ORLEANS 01M S TRANS: B T R GENERAL AREA CITY DOWNTOWN ENTERTNMT DIST BUSINESS DIST OTHER POINTS MSY 13M E TRANS: T R O NEW 08M SW TRANS: T R BOURBON STREET 01M S TRANS: B T R ST LOUIS CATHEDRAL 01M SW TRANS: B T R SUPERDOME 01M SE TRANS: B T R LOYOLA UNIVERSITY 03M E TRANS: B T R TULANE UNIVERSITY 03M E TRANS: B T R AQUARIUM OF THE AMERICAS 01M SW TRANS: B T R SOUTHERN UNIVERSITY 07M S TRANS: B T R DILLARD UNIVERSITY 04M S TRANS: B T R RIVERWALK 01M SW TRANS: B T R PRESERVATION HALL 01M SW TRANS: B T R CONVENTION CENTER 01M W TRANS: B T R AUDUBON ZOO 04M E TRANS: B T R JACKSON BARRACKS 03M SW TRANS: B T R JACKSON SQUARE 01M SW TRANS: B T R FRENCH QUARTER 01M S TRANS: B T R FRENCH QUARTER 01M S TRANS: B T R RIVERWALK MARKETPLACE 01M SW TRANS: B T R FEDERAL RESERVE BANK 01M S TRANS: B T R GRETNA 02M N TRANS: CHALMETTE 07M W TRANS: HARVEY 02M N TRANS: ARTHUR ANDERSEN ANSERSON C 01M S TRANS: B T R IBM NEW ORLEANS 01M SE TRANS: B T R PORT OF NEW ORLEANS 01M NW TRANS: B T R * STE - CREOLE BALCONY SUITE - ONE BEDROOM SUITE..KING BED.. QUEEN SOFABED..KITCHEN..LIVING ROOM AND DINING AREA. AMENITIES INCLUDE LARGE PRIVATE BALCONY ON ST. CHARLES AVENUE..PRIVATE ENTRANCE..PRIVATE BATH WITH JACUZZI TUB ..CABLE TV..TELEPHONE..DATA PORT..CEILING FAN..AND MICROWAVE. * AS1 - AMERICAN SUITE - QUEEN BED..QUEEN SOFABED..KITCHEN.. SITTING AND DINING AREA. AMENITIES INCLUDE PRIVATE ENTRANCE..TILE BATHROOM WITH TUB AND SHOWER..CABLE TV.. TELEPHONE..DATA PORT..CEILING FAN..AND MICROWAVE. * SU1 - NAPOLEON SUITE - QUEEN BED..SITTING AREA AND WET BAR WITH REFRIGERATOR. AMENITIES INCLUDE PRIVATE ENTRANCE..TILE BATHROOM WITH TUB AND SHOWER.. CABLE TV..TELEPHONE..DATA PORT..CEILING FAN..AND MICRO- WAVE. ---------------------------------------------------------------- -RATE LEVELS COR- CORPORATE ID MAY BE REQUIRED AT CHECKIN. GOV- GOVERNMENT ID MAY BE REQUIRED AT CHECKIN. AAA- TRIPLE A MEMBERSHIP ID MAY BE REQUIRED AT CHECKIN. -ALL RESERVATIONS REQUIRE A 1 NIGHT DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - MASTERCARD-MC/IK/CA/EC / VISA-VI/BA / AMERICAN EXPRESS-AX. -DURING SPECIAL EVENTS AND HOLIDAYS..FULL PREPAYMENT IS REQUIRED BY CASHIERS CHECK OR MONEY ORDER WITHIN 48HRS. OF BOOKING. NON-REFUNDABLE. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME IS REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *I N N V I S I O N* AMERICAN CREOLE HOUSE* **************************************************************** -PARKING - LIMITED OFF-STREET AND AMPLE ON-STREET AVAILABLE. CIRCA 1852..AMERICAN CREOLE HOUSE IS A HISTORIC CREOLE TOWNHOUSE PROVIDING ALL-SUITE ACCOMMODATIONS TO THE DISCERNING BUSINESS AND LEISURE TRAVELER. A COMPLETE RENOVATION OF THE PROPERTY WAS COMPLETED IN NOVEMBER..1987. THE HOUSE IS CONVENIENTLY LOCATED ON ST. CHARLES AVENUE AT THE FOOT OF THE LOWER GARDEN DISTRICT.. NEAR LEE CIRCLE. THE LOCATION PROVIDES EASY ACCESS TO THE CENTRAL BUSINESS DISTRICT..FRENCH QUARTER AND UPTOWN NEW ORLEANS AND IS ONE BLOCK FROM I-10 EXIT AND ENTRANCE RAMPS. THE WORLD- FAMOUS ST. CHARLES STREETCAR LINE PASSES DIRECTLY OUTSIDE THE FRONT DOOR OF THE PROPERTY. WE ARE ONLY 15 BLOCKS FROM THE FRENCH QUARTER AND 5 BLOCKS FROM THE NEW ORLEANS CONVENTION CENTER AND/OR THE LOUISIANA SUPERDOME. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA VI DEPOSIT AX CA VI FORM OF PAYMENT AX CA VI