NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards -The Property meets all current local, state, and country building codes CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Additional Meal Plan Description - Located Onsite- Tivoli Gardens Cafe Restaurant **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN PAY ADULTS RATES - CHILDREN 16 AND UNDER STAY FREE WITH PARENTS WHEN USING EXISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM On-Site Recreational Activities Text Health Club Outdoor Pool The Brent House is in central New Orleans halfway between New Orleans International Airport and the famous French Quarter. Nbr of Rooms - 160 Nbr of Floors - 6 AJS - Max Occupancy - 2 People - Junior Suite - Brent House Hotel junior suites are nicely appointed and offer a spacious environment with ten foot six inch ceilings and 280 square feet or more living area. Extra seating is provided for just relaxing over a thrilling murder mystery or watching your favorite sports channel or a pay per view movie. The bedrooms overlook the hotels six story enclosed tropical garden atrium. Rooms are furnished in a classic southern style including color TV, pay per view movies and video games, makeup mirror, hairdryer, iron and ironing board, voice messaging, digital telephone with data ports, refrigerator and complimentary coffee service. Property is entirely non-smoking. B1Q - Max Occupancy - 2 People - Queen Bedroom - Brent House Hotel queen bedrooms are nicely appointed and offer a spacious environment with ten foot six inch ceilings and 210 square feet or more living area. The bedrooms overlook the hotels six story enclosed tropical garden atrium. Rooms are furnished in a traditional classic style including color TV, pay per view movies and video games, makeup mirror, hairdryer, iron and ironing board, voice messaging, digital telephone with data ports, refrigerator and complimentary coffee service . Handicap rooms available upon request. The Brent house is entirely non-smoking. B2D - Max Occupancy - 4 People - Double Double - Brent House Hotel double-double bedrooms are nicely appointed and offer a spacious environment with ten foot six inch ceilings and 280 square feet or more living area. The bedrooms overlook the hotels six story enclosed tropical garden atrium. Rooms are furnished in a classic southern style including color TV, pay per view movies and video games, makeup mirror, hairdryer, iron and ironing board, voice messaging, digital telephone with data ports, refrigerator and complimentary coffee service. Handicap rooms available upon request. The Brent House is entirely non-smoking. 13Sep06 - 31Dec99 MON TUE WED THU FRI SAT SUN Deposit required for All Reservations. Deposit for 1 nights is required. Special Events may have other policies. CHAIN DID NOT DEFINE KEYWORD TOURIST/ECONOMY HOTEL ADDITIONAL PROPERTY DESCRIPTION TEXT THE BRENT HOUSE IS LOCATED BETWEEN NEW ORLEANS INTERNATIONAL AIRPORT AND THE FAMOUS FRENCH QUARTER-10 MINUTES AWAY. THE HOTEL IS IN CLOSE PROXIMITY TO AREA ATTRACTIONS AND FAMOUS NEW ORLEANS RESTAURANTS. THE HOTEL FEATURES A 6 STORY ATRIUM FEATURING FOUNTAINS, GAZEBOS, EXOTIC TREES AND FLOWERING PLANTS. American Express - Master Card - Diners Club - Discover Card - Visa