NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. PROPERTY BUILT 1970 RENOVATED IN 1996/PARTIAL 2002 SPECIAL EVENTS- 28DEC01-04JAN03 - SUGARBOWL - SUPERDOME. 28FEB03-04MAR03 - MARDI GRAS - CITY. 04APR03-08APR03 - FINAL FOUR - SUPERDOME. 11APR03-13APR03 - FRENCH QUARTER FESTIVAL - FRENCH QUARTER. 25APR03-04MAY03 - JAZZ FESTIVAL - CITY. 03JUL03-06JUL03 - ESSENCE FESTIVAL - CITY. 29AUG03-01SEP03 - DECADENCE 24OCT03-26OCT03 - CIRCUIT HALLOWEEN 30OCT03-01NOV03 - HALLOWEEN CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX CHILDREN ARE WELCOME INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT TRAVEL AGENT COMMISSION PAID. OUTDOOR POOL LOCATED NEARBY- SIGHTSEEING TOURS ENTERTAINMENT THE PHONE NUMBER LISTED IS THAT OF THE 24-HOUR CLIENT SUPPORT CENTER FOR FRENCH QUARTER SUITES AND FRENCH QUARTER ANNEX. LOCATED IN THE FRENCH QUARTER THREE BLOCKS FROM BOURBON STREET. - ONE BEDROOM - ONE BEDROOM. ONE DOUBLE BED FREE CONTINENTAL BREAKFAST - ONE BEDROOM DELUXE - ONE BEDROOM. TWO BEDS FREE CONTINENTAL BREAKFAST - TWO BEDROOM STANDARD - 1 FULL BED IN EACH BR LR W/SOFA SLEEPER FREE CONT BREAKFAST FREE IN ROOM SAFES - FOUR BEDROOM EXECUTIVE SUITE - 2 SINGLE, 5 FULL BEDS, LIVING ROOM, DINING ROOM, 3 BATHS, KITCHEN, BALCONY, LAUNDRY ROOM, GARDEN COURTYARD, FREE CONTINENTAL BREAKFAST AND POOL ACCESS. PLEASE SEE GUARANTEE POLICY CHAIN DID NOT DEFINE KEYWORD FRENCH QUARTER SUITES HOTEL AND FRENCH QUARTER ANNEX HOTEL ARE LOCATED JUST THREE SHORT BLOCKS FROM BOURBON STREET. MOST OF OUR WELL-APPOINTED AND BEAUTIFULLY DECORATED SUITES INCLUDE A LARGE LIVING ROOM FULL SERVICE KITCHEN DINING AREA AND PRIVATE BATH WITH CHOICE OF KING QUEEN FULL OR SINGLE BEDS. WE ALSO OFFER SEVERAL TWO BEDROOMS SUITES PERFECT FOR LARGE FAMILIES. OUR INVITING POOL AREA PROVIDES AN EXCELLENT WAY TO UNWIND AFTER A DAY OF SHOPPING ON ROYAL STREET AND A QUIET PLACE TO RELAX AND REFRESH YOURSELF AFTER A NIGHT OF ADVENTURE ON BOURBAN STREET. THE FRENCH QUARTER ANNEX CONSISTS OF FOUR RESTORED 19TH CENTURY VICTORIAN HOMES THAT OFFER THE CHARACTER AND AMBIANCE THAT ONE LOOKS FOR WHEN CONSIDERING A VISIT TO HISTORIC NEW ORLEANS. GUESTS OF THE FRENCH QUARTER ANNEX ENJOY BEAUTIFUL AND SPACIOUS ACCOMMODATIONS CONVENIENTLY LOCATED JUST STEPS AWAY FROM FAMOUS FRENCH QUARTER RESTAURANTS SHOPPING AND LEGENDARY NIGHTLIFE. FAMILIES AND LARGE GROUPS WILL FIND OUR ONE TO SIX BEDROOM SUITES UNIQUE AND AN AFFORDABLE ALTERNATIVE TO MORE CONVENTIONAL LODGING. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS VI DEPOSIT AX CA DC DS VI FORM OF PAYMENT AX CA DC DS VI