NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -PROPERTY OFFERS A CONTINENTAL BREAKFAST EACH MORNING AND TEA IN THE AFTERNOON. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN ARE WELCOME. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. -LOCATED NEARBY- CASINO FINE DINING GOLF HEALTH CLUB JOGGING TRACK SAUNA/SPA SIGHTSEEING TOURS TENNIS COURTS CENTRALLY LOCATED ON HISTORIC CANAL STREET LA MAISON BLEU IS JUST MINUTES FROM CITY PARK LAKE PONTCHARTRAIN THE BUSTLING NEW ORLEANS BUSINESS DISTRICT AND THE VIEW CARRE *FRENCH QUARTER* HARRAHS CASINO PORT OF NEW ORLEANS - DELUXE KING ROOM - DELUXE ROOM WITH 1 KING BED/QUEEN SLEEPER PHONE-WINDOW SEAT-TV - DELUXE QUEEN ROOM - DELUXE ROOM WITH 1 QUEEN BED HARDWOOD FLOORS-TV-PHONE-JACUZZI TUB - DELUXE JUNIOR SUITE - DELUXE SUITE WITH KING BED SHOWER-HOT TUB-LOUNGER - STANDARD QUEEN ROOM - STANDARD ROOM WITH 1 QUEEN BED HARDWOOD FLOORS-CABLE TV-PRIVATE BATH-PHONE -ALL RESERVATIONS REQUIRE A 1 NIGHTS DEPOSIT. -CHECK DEPOSIT IS DUE AT PROPERTY 7 DAYS AFTER BOOKING. -CREDIT CARDS ACCEPTED: AMERICAN EXPRESS..MASTER CARD.. VISA..DISCOVER CARD -CANCELLATION POLICY- -CANCELLATIONS MUST BE MADE 7 DAYS PRIOR TO ARRIVAL FOR REFUND OF DEPOSIT. -NO SHOWS WILL BE CHARGED 1 NIGHTS ROOM CHARGE. CHAIN DID NOT DEFINE KEYWORD SEVENTEEN RICHLY APPOINTED ROOMS OFFER VISITORS THE PERFECT BLEND OF COMFORT CONVENIENCE AND A SPECIAL TOUCH OF ROMANCE AND OLD NEW ORLEANS CHARM. KING SUITES OVERLOOKING CANAL STREET ALL ROOMS BOAST PRIVATE BATHS HAIRDRYERS IRON AND IRONING BOARDS CABLE TV AND DIRECT DIAL PHONES. ACCEPTABLE CREDIT CARDS GUARANTEE CA DS MC VI DEPOSIT CA DS MC VI FORM OF PAYMENT CA DS MC VI