NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards -The Property meets all current local, state, and country building codes Property Safety and Security - Security NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 INNPOINTS QUEUE ADDRESS - QEM/XXX -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU IF YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO MEAL PLANS PROVIDED **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS WORLDWIDE 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - No Family Plan - Children pay adult rates. NO PROPERTY INFORMATION THIS KEYWORD: FREQ **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission is paid when booking commissionable rates. OUTDOOR POOL New Orleans Located in the Heart of the French Quarter. Nbr of Rooms - 86 Nbr of Floors - 4 A1K - Max Occupancy - 2 People The beautiful king bedded rooms reflect the romantic style of New Orleans. Rooms feature views of a lovely courtyard or the French Quarter. All rooms are airconditioned and equipped with amenities such as alarm clock, iron/ironing board, hairdryer, remote control television and voicemail. Rooms with a balcony are available upon request. Maximum occupancy 2. A1Q - Max Occupancy - 2 People The beautiful queen bedded rooms reflect the romantic style of New Orleans. Rooms feature views of the French Quarter. All rooms are airconditioned and equipped with amenities such as alarm clock, iron/ironing board, hairdryer, remote control television and voicemail. Rooms with a balcony are available upon request. Maximum occupancy 2. A2D - Max Occupancy - 3 People The casual charm of the double room captures the essance of New Orleans. Rooms feature two double beds with views of the peaceful courtyard or the more lively French Quarter. Rooms with balcony are available upon request. All doubles include conveniences such as hairdryer, voicemail, remote control television, alarm clocks, iron/iron boards and free local calls. Maxumum occupancy 3. S1K - Max Occupancy - 2 People The intimate one bedroom suite reflects the old world charm of New Orleans. Rooms feature a separate parlor and bedroom. Balconies and views of a quaint courtyard or the French Quarter are available upon request. All rooms are airconditioned and equipped with amenities such as alarm clock , iron/ironing board, hairdryer, remote control television and voicemail. Maximum occupancy 2. SEE GUARANTEE POLICY 22Aug06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. All reservations must be guartanteed to a credit card at time of booking. Luxury Hotel Additional Property Description Text Charming Boutique hotel with French Quarter atmosphere and guaranteed FREE PARKING! The surroundings are elegant, individual and hospitable, the front desk is available 24 hours a day and the staff is friendly, courteous and long time employees. Terrace Cafe and Lounge with lushly landscaped courtyard featuring a swimming pool, the hotel offers concierge, bellman, and laundry/valet service. Baby sitting can be arranged. Free self parking available on premises. Rooms feature air conditioning, voicemail, refrigerators, hairdryers, dataports, irons and ironing boards, brass ceiling fans, oversized beds and color TV. Many rooms offer wet-bars and/or balconies. VCR s are available upon request, with fax service at the front desk. American Express - Master Card - Diners Club - Discover Card - Visa