NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. THIS PROPERTY WAS BUILT IN 1897. FRENCH GERMAN SWAHILI AND GREEK ARE SPOKEN AT THE PROPERTY. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -COMPLIMENTARY CONTINENTAL BREAKFAST IS PROVIDED. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN OVER 6YRS. OF AGE ARE WELCOME AND MUST PAY ADULT RATES. ----------------------------------------- EXTRA PERSON - NO CHARGE ROLLAWAY - NOT AVAILABLE CRIB - NOT AVAILABLE PETS ARE NOT ACCEPTED. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. NO PROPERTY INFORMATION THIS KEYWORD: COMM THE PROPERTY IS LOCATED ACROSS THE STREET FROM A PUBLIC HEALTH CLUB WITH 3 INDOOR POOLS A WEIGHT ROOM AND OUTDOOR TENNIS COURTS A BED AND BREAKFAST IN CAMBRIDGE IS LOCATED JUST 2 BLOCKS FROM HARVARD YARD. - WEST OR SOUTH ROOM - WEST OR SOUTH - KING OR 2 TWINS-SHARED BATH SHARED BATH-TELEPHONE-DOWN COMFORTER - EAST ROOM - EAST ROOM - QUEEN BED-SHARED BATH SHARED BATH-TELEPHONE-DOWN COMFORTER -ALL RESERVATIONS REQUIRE A 3 NIGHT OR 50 PERCENT OF STAY DEPOSIT..WHICHEVER GREATER..BY VALID CREDIT CARD WITH EXPIRY DATE - AMERICAN EXPRESS-AX / MASTERCARD-MC/IK/CA/EC / VISA-VI/BA -OR- CHECK DEPOSIT TO BE RECEIVED BY THE PROPERTY WITHIN 7 DAYS OF BOOKING. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD A BED AND BREAKFAST IN CAMBRIDGE IS AN 1897 COLONIAL REVIVAL HOUSE DESIGNED BY ARCHITECT GEORGE FOGERTY AND NOTED FOR ITS SIMPLICITY OF DESIGN AND CRISPNESS OF DETAIL. STYLISHLY DECORATED WITH ORIGINAL PAINTINGS AND ANTIQUE ORIENTAL RUGS AND MAHOGANY DESKS, THIS WARMLY ELEGANT RETREAT OFFERS GUESTS BOTH PRIVACY AND GOOD CONVERSATION. THREE ROOMS, ALL WITH SHARED BATH, TELEPHONE, CABLE TELEVISION, WIRELESS INTERNET ACCESS, DOWN COMFORTERS AND PILLOWS, ANTIQUES, AND AIR CONDITIONING. A LIBRARY OF HISTORY, POETRY, AND TOURIST LITERATURE IS ALSO AVAILABLE TO GUESTS. COMPLIMENTARY AFTERNOON TEA AND SHERRY, ON STREET PARKING, AND ADVICE ON CULTURAL EVENTS ARE PROVIDED. BREAKFAST INCLUDES HOMEMADE BREADS AND JAMS, BLUEBERRY PANCAKES, CREPES AND GRANOLA, OR BELGIAN WAFFLES. COME ENJOY A BED AND BREAKFAST IN CAMBRIDGE. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA EC VI DEPOSIT AX CA EC VI FORM OF PAYMENT AX CA EC VI