NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -PROPERTY OFFERS A COMPLIMENTARY CONTINENTAL BREAKFAST- **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -ALL CHILDREN STAY FREE IN ROOM WITH PARENTS USING EXISTING BEDDING. -PETS ARE NOT ACCEPTED. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -ROLLAWAY - 10.00USD -CRIB - NA -EXTRA PERSON - 0 CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. -SIGHTSEEING TOURS -SWIMMING LOCATED NEARBY- -ANTIQUING -BOATING -FINE DINING -JOGGING TRACK -THEATER PRIMARY CITY PITTSFIELD 02M E TRANS: T R GENERAL AREA SUBURB DOWNTOWN ENTERTNMT DIST OTHER POINTS ALBANY 34M SE TRANS: ALB 41M SE TRANS: T R PSF 03M NE TRANS: T R GBR 22M N TRANS: T R GREAT BARRINGTON 20M N TRANS: GREAT BARRINGTON 20M N TRANS: - POOLSIDE DOUBLE - POOLSIDE ROOMS WITH DOUBLE BED POOLSIDE-CABLE TV-TELEPHONE-A/C - POOLSIDE QUEEN - POOLSIDE ROOM WITH QUEEN BED ROOM-POOLSIDE-CABLE TV-TELEPHONE-A/C - DELUXE 2 DOUBLES - DELUXE ROOMS WITH 2 DOUBLE BEDS CABLE TV-TELEPHONE-REFRIGERATOR-A/C - STANDARD DBL AND SGL - STANDARD ROOM WITH DOUBLE AND SINGLE BED CABLE TV-TELEPHONE-AIR CONDITIONING - POOLSIDE 2 DOUBLES - POOLSIDE ROOMS WITH 2 DOUBLE BEDS POOLSIDE-CABLE TV-TELEPHONE-A/C - STANDARD 2 DOUBLES - STANDARD ROOM WITH 2 DOUBLE BEDS CABLE TV-TELEPHONE-AIR CONDITIONING - POOLSIDE KING - NON-SMOKING POOLSIDE ROOM WITH KING BED NON-SMOKING-POOLSIDE-CABLE TV-TELEPHONE-A/C -ALL RESERVATIONS REQURE A DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - AMERICAN EXPRESS-AX / VISA-VI/BA MASTERCARD-MC/IK/CA/EC / -OR- CHECK DEPOSIT THAT EQUALS THE ENITRE AMOUNT OF STAY TO BE RECIEVED BY THE PROPERTY 7 DAYS AFTER BOOKING OR 7 DAYS PRIOR TO ARRIVAL. -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD WE ARE 1/2 MILE FROM THE CENTER OF PITTSFIELD AND CONVENIENT TO ATTRACTIONS SHOPS AND RESTAURANTS BOTH NORTH AND SOUTH. WE ARE AAA APPROVED AND EXTREMELY CLEAN. WE OFFER 38 ATTRACTIVE ROOMS WITH KING QUEEN AND DOUBLE SIZE BEDS A WONDERFUL CONTINENTAL BREAKFAST IN THE MORNING SMOKING AND NON-SMOKING ROOMS INDIVIDUAL HEAT AND AC INTERNET HOOK-UP CABLE TV DIRECT DIAL PHONE GUEST REFRIGERATORS IN DELUXE ROOMS AND A POOL AND PICNIC AREA. COME AND ENJOY WHAT WE HAVE TO OFFER ACCEPTABLE CREDIT CARDS GUARANTEE AX CA EC VI DEPOSIT AX CA EC VI FORM OF PAYMENT AX CA EC VI