NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL NO PROPERTY INFORMATION THIS KEYWORD: OTHR NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. CONTINENTAL BREAKFAST NO PROPERTY INFORMATION THIS KEYWORD: GRPS CHILDREN 10 YEARS OF AGE OR YOUNGER STAY FREE WITH PARENTS WHEN USING EXISTING BEDDING. NO PETS ARE ALLOWED TAX INCLUDED IN RATE CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. **************************************************************** *** COMMISSION INFORMATION *** **************************************************************** -PLEASE READ INDIVIDUAL PROPERTY COMMISSION POLICY FOR RATE PAID ON TRAVEL AGENT COMMISION. -MOST PROPERTIES ARE FULLY RESPONSIBLE FOR DISBURSEMENT OF COMMISSIONS..AND REALIZE THE IMPORTANCE OF PROMPT PAYMENT. -ALL INITIAL COMMISSION REQUESTS MUST BE FORWARDED TO THE APPROPRIATE PROPERTY. - - OAKWOOD WORLDWIDE CORPORATE HOUSING - - -OAKWOOD CORPORATE HOUSING WILL PAY A 10 PERCENT COMMISSION ON THE FIRST MONTHS AMOUNT..UP TO AN AMOUNT NOT TO EXCEED 350.00USD WITH NATIONWIDE FURNISHED CORPORATE APARTMENT RENTS AVERAGING OVER 2200.00USD PER M0NTH. -ALL COMMISSION CHECKS WILL BE PROMPTLY DISBURSED TO THE AGENCY ON RECORD AT MONTHS END OF YOUR CLIENTS ARRIVAL DATE. COMMISSION CHECKS ARE CENTRALLY PAID BY OAKWOOD CORPORATE HOUSING. LOCATED NEARBY- CHILDRENS PLAYGROUND FISHING HORSEBACK RIDING GAME ROOM GOLF COURSE HEALTH CLUB HIKING TRAILS RAQUETBALL DEL RIO SUITES AND SPA IS LOCATED WITH-IN WALKING DISTANCE TO DOWNTOWN MONROE, THE RIVERWALK, SHOPPING AND RESTAURANTS NO PROPERTY INFORMATION THIS KEYWORD: ROOM A DEPOSIT OF 2 NIGHTS IS DUE AT TIME OF BOOKING **PLEASE SEE DEPOSIT KEYWORD FOR MORE INFO*** DEL RIO IS LOCATED CLOSE TO I-75, I-275, US-23, TELEGRAPH ROAD, DETROIT, TOLEDO, ANN ARBOR, AND LAKE ERIE. IT IS LOCATED WITHIN WALKING DISTANCE TO DOWNTOWN MONROE, INCLUDING CITY HALL AND MANY FINE BOUTIQUE STORES. THE SUITES ARE LOCATED ONLY MINUTES AWAY FROM QUALITY SHOPPING AND THE HORIZON OUTLET MALL, MEIJER, LOWES, TARGET, K-MART, WALMART, AND FRENCHTOWN SQUARE MALL. THERE ARE ALSO MANY ELAGANT RESTAURANTS, FAMILY AND FAST FOOD PLACES CLOSE TO DEL RIO. DEL RIO HAS COMPLETED LUXURY SUITES WITH OVER 600 SQUARE FEET TO RELAX. INCLUDES LIVING ROOM, DINING ROOM, KITCHEN, BATHROOM AND WALK-IN CLOSETS. IMAGINE WALKING INTO A MARBLE FOYER, CERAMIC TILE, AND SPARKLING HARDWOOD FLOORS. YOU ARE AWED AT THE AMOUNT OF ROOM YOU HAVE TO MOVE, AND BEGIN TO WALK THROUGH THE CLOSETS, STOPPINGIN THE KITCHEN TO GRAB AN ICE COLD POP OUT OF THE REFRIGERATOR. ITS BEEN STOCKED WITH YOUR FAVORITE SWEETS AND POP. THEN YOU NOTICE THE CUPBOARDS ARE STACKED WITH DISHES, GLASSES, POTS AND PANS AND THE CABINETS ARE FULL WITH BATH TOWELS AND SOAP. BEFORE SETTLING DOWN TO WATCH YOUR FAVORIATE MOVE ON HBO, YOU THROW YOUR LAUNDRY IN THE HAMPER, SIGHING WITH RELIEF KNOWING THE SHIRTS WILL BE IRONED AND YOUR DRY CLEANING PICKED UP TOMORROW, WITHOUT EVEN LIFTING A FINGER. TOMORROW WILL BE A GOOD DAY, SLIPPING INTO THE PRIVATE SPA BEFORE BED YOU SMILE TO YOURSELF AND THINK I DONT EVER WANT TO GO HOME AGAIN. YOU FEEL SAFE, CONFIDANT AND HAPPY AT LAST WITH YOUR DECISIONS. WELCOME TO DEL RIO SUITES AND SPA AMERICAN EXPRESS DINERS CLUB CARD DISCOVER CARD MASTERCARD VISA