NO PROPERTY INFORMATION THIS KEYWORD: PROM TRAVEL AGENT DISCOUNTS --------------------------------------------------------- DISCOUNTS AT HARRAH*S PROPERTIES RANGE FROM 25 PCT TO 50 PCT DEPENDING UPON THE INDIVIDUAL HOTEL. POLICIES AND PROCEDURES MAY VARY AT EACH HOTEL. PLEASE CHECK THE INDIVIDUAL **HOD** FOR SPECIFICS. THE TRAVEL AGENT MUST SHOW PROPER I.D. -IATA CARD- AT CHECK-IN. IF THE HOTEL YOU ARE INTERESTED IN DOES NOT HAVE THE -TVL- CODE LISTED PLEASE CALL THE HOTEL DIRECTLY TO CONFIRM A TRAVEL AGENT RATE. -SAFETY FEATURES - 24 HOUR SECURITY - ALARMS MONITORED - STROBE LIGHTS IN ROOMS - STROBE LIGHTS IN HALLS - STROBE ALARMS - EXTERNAL DEFIBRILLATOR - AUDIBLE ALARMS - SMOKE ALARMS IN HALLS - SMOKE ALARMS IN ROOMS - SMOKE ALARMS PUBLIC AREAS - SMOKE ALARM HARD WIRED - ELEVATOR RECALL - LINKED TO FIRE DEPT - AUTOMATIC FIRE DOORS - BASIC MEDICAL EQUIPMENT - DEAD BOLTS - ELECTRONIC KEYCARDS - BACKUP GENERATORS - EMERGENCY EVAC PLAN - EMERGENCY INFO IN ROOMS - EMERGENCY LIGHTING - EXIT MAPS IN ROOMS - EXIT SIGNS LIT - EXIT DOORS AUTO LOCK - HALLWAY FIRE DETECTORS - PUBLIC FIRE DETECTORS - ROOM FIRE DETECTORS - FIRE EXTINGUISHERS IN HALLS - FIRST AID AVAILABLE - SECONDARY LOCKS - ROOMS HAVE VIEWPORTS - SELF CLOSING DOORS - LOCKS ON GLASS DOORS - MULTIPLE EXITS PER FLOOR - OVERNIGHT SECURITY - PARKING AREAS LIT - PARKING ATTENDANT - PATROLLED PARKING AREAS - SAFETY COMPLIANT - PA SYSTEM - DOOR SAFETY CHAINS - SECURITY ESCORT AVAILABLE - SECURITY PERSONNEL - SECURE FLOORS AVAILABLE - HALL SPRINKLERS - PUBLIC AREAS SPRINKLERS - SPRINKLERS ROOMS - STAFF TRAINED FOR AED - STAFF TRAINED IN CPR - STAFF RED CROSS CPR CERT - STAFF TRAINED TO DUP KEYS - STAFF FIRST AID TRAINED - SWING BOLT LOCKS - UNIFORMED SECURITY - VENTILATED STAIRWELLS - CCTV IN ENTRANCE - VIDEO OF PARKING AREAS - CCTV IN HALLWAYS - 24 HR VIDEO SURVEILLANCE - RECORDED VID SURVEILLANCE - CCTV IN PUBLIC AREAS - WELL LIT WALKWAYS - GRACELAND . . . . . . . . . . . . . 23.0 MI /37.0 KM - LIT-LITTLE ROCK MUNICIPAL AIRPORT . 167.0 MI /268.8 KM - MEM-MEMPHIS . . . . . . . . . . . . 20.0 MI /32.2 KM - MEM-MEMPHIS AIRPORT . . . . . . . . 20.0 MI /32.2 KM - NATIONAL CIVIL RIGHTS MUSEUM . . . 28.0 MI /45.1 KM - ROBINSONVILLE . . . . . . . . . . . 0.0 MI /0.0 KM HR * HELP DESK INFO/HOURS IF YOU HAVE ANY QUESTIONS REGARDING SYNXIS RESERVATIONS OR SERVICES PLEASE FEEL FREE TO CONTACT US DIRECTLY AT: DIRECT 682-605-6344 US TOLL FREE 877-367-2269 FAX 682-605-3927 EMAIL [email protected] HOURS OF OPERATION FOR HELP DESK: 24 HOURS - 7 DAYS / 365 OUR CENTRAL RESERVATION CENTER IS LOCATED AT 3150 SABRE DRIVE SOUTHLAKE TEXAS 76092 -NO MEAL PLANS OFFERED GROUP POLICY- ALL GROUP RESERVATIONS WILL BE CONFIRMED UNDER SEPARATE CONTRACT. GROUP RATES AND AVAILABILITY ARE BASED ON CONTRACT PARAMETERS PRE-DETERMINED PRIOR TO THE GROUP ARRIVAL. DISOUNTS OR EXTERNAL OFFERS WHICH MAY EFFECT GROUP RATES ARE NOT APPLICALBE- OR MAY BE ATTACHED OR COMINED WITH ANY GROUP RATE. FAMILY POLICY- NO FAMILY PLAN AVAILABLE. NO PROPERTY INFORMATION THIS KEYWORD: FREQ CORPORATE RATES --------------------------------------------------------- CORPORATE RATES MAY VARY FROM HOTEL TO HOTEL. PLEASE CHECK EACH INDIVIDUAL **HOD** FOR RULES AND REGULATIONS. ONLY THE CORPORATE RATES OFFERED IN **HR** ARE AUTHORIZED TO SELL/CONFIRM. MUST HAVE IATA NUMBER..AGENCY NAME..ADDRESS AND PHONE NUMBER IN ORDER TO BOOK AND RECEIVE COMMISSION. *** RATE DESCRIPTIONS *** RAC.......RACK RATE COR.......CORPORATE RATE MUST HAVE COMPANY NAME ID AT CHECK IN GOV.......GOVERNMENT RATE MUST WORK FOR THE GOVERNMENT - SHOW GOVERNMENT ID. MIL.......MILITARY RATE MUST WORK FOR THE MILITARY ASC/AAA...TRIPLE A DISCOUNT AAA SEN.......SENIOR CITIZEN DISCOUNT. MUST BE 55YRS OR OLDER. WKD.......WEEKEND RATE CHECK EACH PROPERTY FOR SPECIFIC DAYS TO BOOK ONE OF OUR HOTELS: IF YOU KNOW THE PROPERTY NUMBER: HOD AND THE NUMBER IF YOU DO NOT KNOW THE NUMBER: HOI CITY CODE /HR -COMMISSION PERCENT: 10 PCT OFFER ONLY TO VALID IATA TRAVEL AGENCIES BASED ON AVAILABILITY GOLF/ OUTDOOR POOLS/ HEALTH CLUB ON SITE/ TENNIS PRIMARY CITY MEMPHIS 32M SW TRANS: T R GENERAL AREA RESORT ENTERTNMT DIST OTHER POINTS ROBINSONVILLE 01M W TRANS: TUNICA 12M NE TRANS: FORREST CITY 36M SE TRANS: AWM 24M S TRANS: FCY 31M E TRANS: MEM 29M SW TRANS: T R TERRACE KING- B1K WE OFFER FIRST-CLASS AMENITIES WITH LIMITLESS ACCOMMODATIONS INCLUDING NON-SMOKING FLOORS. ADDITIONAL NEEDS- SUCH AS ROLL-AWAY BEDS AND CRIBS- ARE AVAILABLE UPON REQUEST. MAX OCC 3 TERRACE QUEEN- B2Q WE OFFER FIRST-CLASS AMENITIES WITH LIMITLESS ACCOMMODATIONS INCLUDING NON-SMOKING FLOORS. ADDITIONAL NEEDS- SUCH AS ROLL-AWAY BEDS AND CRIBS- ARE AVAILABLE UPON REQUEST. MAX OCC 5 VERANDA KING- C1K WE OFFER FIRST-CLASS AMENITIES WITH LIMITLESS ACCOMMODATIONS INCLUDING NON-SMOKING FLOORS. ADDITIONAL NEEDS- SUCH AS ROLL-AWAY BEDS AND CRIBS- ARE AVAILABLE UPON REQUEST. MAX OCC 3 VERANDA QUEEN- C2Q WE OFFER FIRST-CLASS AMENITIES WITH LIMITLESS ACCOMMODATIONS INCLUDING NON-SMOKING FLOORS. ADDITIONAL NEEDS- SUCH AS ROLL-AWAY BEDS AND CRIBS- ARE AVAILABLE UPON REQUEST. MAX OCC 5 DEPOSIT POLICY- A DEPOSIT IS NOT REQUIRED. GUARANTEE POLICY- ALL RESERVATIONS MUST BE GUARANTEED BY A MAJOR CREDIT CARD. THE CREDIT CARD ATTACHED TO THE RESERVATION WILL BE UTILIZED FOR ALL GUEST CHARGES TO THE ROOM UNLESS OTHERWISE CHANGED OR SPECIFIED AT TIME OF ARRIVAL. A DEPOSIT IS NOT REQUIRED. EXCEPTIONS MAY APPLY DURING HOLIDAYS SPECIAL EVENTS OR CONVENTIONS - SEE RATES RULES GRAND CASINO RESORT IS THE LARGEST CASINO RESORT BETWEEN LAS VEGAS AND ATLANTIC CITY. THIS COMPLETE RESORT OFFERS THREE LUXURIOUS HOTELS A WORLD CLASS CONVENTION CENTER STATE-OF-THE-ART EVENT AND ENTERTAINMENT CENTER RV RESORT BELLISSIMO A FULL-SERVICE SPA AND SALON THE LINKS AT COTTONWOODS- OUR HALE IRWIN-DESIGNED GOLF COURSE WILLOWS SPORTING CLAYS AND HUNTING CENTER THREE OUTDOOR POOLS ONE INDOOR POOL TENNIS COURTS SEVEN GREAT RESTAURANTS OUR SPRAWLING RESORT DESTINATION- LOCATED JUST 20 MINUTES SOUTH OF MEMPHIS- TENNESSEE- IS A TRUE EXAMPLE OF SOUTHERN HOSPITALITY ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS MC VI DEPOSIT AX CA DS MC VI FORM OF PAYMENT AX CA DS MC VI