NO PROPERTY INFORMATION THIS KEYWORD: PROM COME STAY WITH US . -------------------------------------------------------- MANY STERLING HOTELS AND RESORTS MEMBER PROPERTIES OFFER SPECIAL TRAVEL AGENT RATES AND PROMOTIONS. PLEASE CHECK THE INDIVIDUAL PROPERTY FOR CURRENT RATES AND AVAILABILITY. . APPROPRIATE IDENTIFICATION MUST BE PRESENTED UPON ARRIVAL. ** END OF TRVL ** - AAA - 3 DIAMONDS - STAR RATING - 3 STARS NON PRIMARY KEYWORDS . -------------------------------------------------------- USE THE FOLLOWING KEYWORD AT CHAIN LEVEL TO OBTAIN FURTHER INFORMATION. . . CORPORATE ADDRESS -- HOD/ADDR AWARDS -- AWAR BROCHURES -- BROC DIRECTORY -- DIRE GOVERNMENT RATES -- GOVT GENERAL INFORMATION -- INFO INSIDE AVAILABILITY -- INSI MARKETING/SALES INFO -- MKTG MULTILEVEL RATES -- MULT OTHER -- OTHR PROMOTIONAL RATES -- PRO1 PROMOTIONAL RATES -- PRO2 PROMOTIONAL RATES -- PRO3 PROMOTIONAL RATES -- PRO4 PROMOTIONAL RATES -- PRO5 PROMOTIONAL RATES -- PRO6 PROMOTIONAL RATES -- PRO7 PROMOTIONAL RATES -- PRO8 PROMOTIONAL RATES -- PRO9 WEEKEND RATES -- WKND . . USE THE FOLLOWING KEYWORD AT PROPERTY LEVEL TO OBTAIN FURTHER INFORMATION. . . STREET ADDRESS -- HOD/ADDR AWARDS -- AWAR BOOKING GUIDELINES -- BOOK CANCELLATION POLICY -- CANC COMMISSION -- COMM CONTACTS -- CONT CONVENTION FACILITY -- CONV CORPORATE RATES -- CORP CREDIT CARD POLICIES -- CRED HOTEL DESCRIPTION -- DESC DINING POSSIBILITIES -- DINE DIRECTIONS TO HOTEL -- DIRS DEPOSIT POLICY -- DPST EVENTS -- EVEN FAMILY PLAN -- FAMI FREQUENT TRAVELER -- FREQ GOVERNMENT -- GOVT GROUP INFO -- GRPS GUARANTEE POLICY -- GUAR CUSTOMER SERVICE -- HELP INDEX -- INDX HOTEL LOCATION -- LOCA MAILING ADDRESS -- MAIL MEAL PLANS AVAILABLE -- MEAL MULTILEVEL RATES -- MULT OTHER -- OTHR PARKING FACILITIES -- PARK PACKAGES -- PKGS* PKGU* PKG1* PKG2* PKG3* POLICIES OF HOTEL -- PLCY PREPAYMENT POLICY -- PREP PROMOTIONAL INFO -- PROM* PRO1 TO PRO9 RECREATION -- RECR ROOM/UNIT TYPES -- ROOM SENIOR TRAVELERS -- SENR SERVICES AVAILABLE -- SERV TAX INFORMATION -- TAXS FLYDRIVE/TOUR PKGS -- TOUR AREA TRANSPORTATION -- TRAN TRAVEL INDUSTRY INFO -- TRVL IF HELP IS NEEDED WHO TO CONTACT . -------------------------------------------------------- OUR HELPDESK IS AVAILABLE TO ASSIST WITH RESERVATIONS BOOKED THROUGH APOLLO/GALILEO . SIMPLY QUEUE A MESSAGE TO APOLLO AT QEM/QFB OR GALILEO AT QEM/VQY OR CALL . 877-465-3741 OR OUTSIDE US 312-777-4653 . ******************************************************** * AUTOMATION HELP DESK * * OPEN 730AM TO 530PM MONDAY THRU FRIDAY * * EXCLUDING HOLIDAYS * * FAX NO. 312-913-0444 * ******************************************************** Sterling Hotels' reservation system is being upgraded to provide our customers with an improved level of service. The reservation system will be unavailable Jan 23rd 2007 beginning at 7:30p.m. MST / 2:30a.m. GMT. The upgrade will be finishing at approximately 8:30p.m. MST / 3:30a.m. GMT. We apologize for the inconvenience. We appreciate your business - please try again later. NO PROPERTY INFORMATION THIS KEYWORD: MEAL - PLEASE CONTACT THE SALES OFFICE AT THE HOTEL. - CHILDREN 18 AND UNDER STAY FREE WITH PAYING ADULT AND USING EXISTING BEDDING. NO FREQUENT PROGRAM AT THIS TIME BUSINESS TRAVELERS . -------------------------------------------------------- CORPORATE RATES VARY AT EACH STERLING HOTELS AND RESORTS MEMBER PROPERTY. PLEASE CHECK THE INDIVIDUAL PROPERTY FOR CURRENT RATES AND AVAILABILITY. . PLEASE INCLUDE THE COMPANY NAME..ADDRESS AND TELEPHONE NUMBER OF GUEST FOR ALL CORPORATE RATE BOOKINGS. ** END OF CORP ** BOOKING GUIDELINES . -------------------------------------------------------- * IMPORTANT * ***** BOOKING GUIDELINES ***** . *COR* CORPORATE - BOOKING REQUIREMENTS - COMPANY NAME REQUIRED IN /SI- FIELD - CHECK-IN REQUIREMENTS - PRESENT BUSINESS CARD UPON CHECK-IN - GENERAL RESTRICTIONS - N/A . *WKD* WEEKEND RATE - BOOKING REQUIREMENTS - AVAILABLE ONLY ON WEEKENDS. FOR SPECIFIC DAYS SEE PKGS OR PROMOTIONS - CHECK-IN REQUIREMENTS - N/A - GENERAL RESTRICTIONS - N/A . *SPL* SPECIAL - BOOKING REQUIREMENTS - SEE PKGS OR PROMOTIONS FOR DETAILS - CHECK-IN REQUIREMENTS - N/A - GENERAL RESTRICTIONS - N/A . *PKG* PACKAGE - BOOKING REQUIREMENTS - SEE PKGS OR PROMOTIONS FOR DETAILS - CHECK-IN REQUIREMENTS - N/A - GENERAL RESTRICTIONS - N/A . *SEN* SENIOR CITIZEN - BOOKING REQUIREMENTS - MUST BE SENIOR CITIZEN FOR RATE - CHECK-IN REQUIREMENTS - PRESENT IDENTIFICATION AT CHECK-IN - GENERAL RESTRICTIONS - N/A . *GOV* GOVERNMENT - BOOKING REQUIREMENTS - SEE PKGS OR PROMOTION FOR DETAILS - CHECK-IN REQUIREMENTS - PRESENT IDENTIFICATION AT CHECK-IN - GENERAL RESTRICTIONS - N/A . *ASC* ASSOCIATION - BOOKING REQUIREMENTS - SEE PKGS OR PROMOTION FOR DETAILS - CHECK-IN REQUIREMENTS - PRESENT IDENTIFICATION AT CHECK-IN - GENERAL RESTRICTIONS - N/A . *TVL* TRAVEL INDUSTRY - BOOKING REQUIREMENTS - MUST BE A BONA FIDE TRAVEL AGENT - CHECK-IN REQUIREMENTS - PRESENT IDENTIFICATION AT CHECK-IN - GENERAL RESTRICTIONS - IATA NUMBER MUST BE IN THE /SI-FIELD OF RESERVATION ** END OF BOOK ** - COMMISSION PERCENT - 10.0 PCT - COMMISSION PROGRAM - NO PROGRAMS - NO - CARDIO EQUIPMENT - CHILD ACTIVITIES - JACUZZI - LIMITED HEALTH CLUB - MASSAGE - OUTDOOR POOL - SAUNA - WEIGHT LIFTING - WHIRLPOOL SANTA FE NM - UNITED STATES - DOWNTOWN IS APPROX 0 M S - ATTRACTIONS - - ASPEN SANTA FE BALLET.................2.0 M S - BANDELIER NATIONAL PARK...............35.0 M NW - CANYON ROAD ARTS/CRAFTS...............2.0 M SE - GEORGIA O*KEEFFE MUSEUM...............3.0 M SE - INSTITUTE OF AMERICAN INDIAN ARTS ....2.0 M SE - LORETTO CHAPEL........................2.0 M SE - MUSEUM OF FINE ARTS...................2.0 M SE - MUSEUM OF INTL FOLK ART...............2.0 M SE - MUSEUM OF SPANISH COLONIAL ART........2.0 M SE - PALACE OF THE GOVERNORS...............2.0 M SE - SANTA FE OPERA........................3.0 M N - SANTA FE PLAZA........................1.5 M S - ST. FRANCIS CATHEDRAL.................2.0 M SE - ST. FRANCIS CATHEDRAL.................3.0 M SE . - LOCATION DESCRIPTION - - ONLY 5 MINUTES FROM THE HISTORIC SANTA FE PLAZA ON NORTH SAINT FRANCIS DRIVE 50 MINUTES NORTH OF ALBUQUERQUE CLOSE TO WORLD-CLASS SHOPPING AND DINING OVER 200 ART GALLERIES NUMEROUS MUSEUMS AND MANY OTHER WONDERFUL HISTORIC SITES OF INTEREST. - 135 GUEST ROOMS OF WHICH 33 ARE SUITES SOME OF THE MOST UNIQUE ROOMS IN THE SOUTHWEST EACH WITH A NAVAJO CHIEF*S BLANKET DESIGN COVERING THE FLOOR HIGH-SPEED WIRELESS INTERNET ACCESS GOURMET COFFEE AND TEA COMFORTABLE WORK DESK AND SITTING AREA VIEWS OF THE COURTYARD AND POOL OR THE SANGRE DE CRISTO MOUNTAINS AND CUSTOM-DESIGNED HAND-CRAFTED FURNITURE. SOME ROOMS HAVE WOOD-BURNING FIREPLACES. - ROOM AMENITIES- -AVAILABLE IN ALL ROOMS AIR CONDITIONING ALARM CLOCK BATHROOM AMENITIES BATHTUB SHOWER CABLE TV COFFEE/TEA MAKER FULL SIZE MIRROR HAIR DRYER HIGH SPEED INTERNET IRONING BOARD MODEM DATAPORT MOVIES RADIO SPEAKER PHONE TEMPERATURE CONTROL TWO PHONE LINES VOICE MAIL WORKDESK LAMP -AVAILABLE IN SELECT ROOMS BALCONY FIREPLACE MINIATURE REFRIGERATOR SOFA BED WET BAR - SEE GUARANTEE POLICY. - CREDIT CARD DEPOSIT EQUALS TO THE FIRST NIGHT PLUS TAX IS REQUIRED FOR GUARANTEE. - 127 ROOMS - 3 LEVELS - INTERIOR CORRIDORS - INSPIRED BY THE LEGENDARY ANCIENT BUILDING TRADITIONS OF THE ANASAZI NATIVE AMERICANS A BLEND OF NORTHERN NEW MEXICO*S DISTINCT CULTURAL INFLUENCES AWAITS AT THIS EXQUISITE *SANTA FE-STYLE HOTEL. THE LODGE AT SANTA FE STANDS ATOP THE HILLS OF SANTA FE OFFERING GUESTS CONVENIENT ACCESS TO THE HISTORIC SANTA FE PLAZA AND THE ULTIMATE IN WORLD-CLASS ART SHOPPING DINING AND ENTERTAINMENT. CREDIT CARDS ACCEPTED FOR PAYMENT - AX - AMERICAN EXPRESS - DC - DINERS CLUB - DS - DISCOVER CARD - CA - MASTERCARD - VI - VISA