NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -THE PROPERTY MEETS U.S.GOVERNMENT FIRE AND SAFETY STANDARDS -THE PROPERTY COMPLIES WITH AMERICAN DISABILITIES ACT GUIDELINES -THE PROPERTY MEETS ALL CURRENT LOCAL, STATE, AND COUNTRY BUILDING CODES ROOM SAFETY AND SECURITY - ROOM ACCESSIBLE BY EXTERIOR ENTRANCE ONLY CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS INCLUDED IN RATES MEAL PLANS AVAILABLE AT PROPERTY - CONTINENTAL PLAN **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN 17 AND UNDER STAY FREE IN PARENTS ROOM USING EXSISTING BEDDING. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT ON-SITE RECREATIONAL ACTIVITIES: SWIMMING COUNTRY HEARTH INN FAYETTEVILLE IS REMOTELY LOCATED AWAY FROM THE I-95 EXIT 49. THERE ARE A VARIETY OF RESTAURANTS AND PUBS LOCATED NEARBY. NBR OF ROOMS - 55 NBR OF FLOORS - 2 H1K - MAX OCCUPANCY - 2 PEOPLE HANDICAP KING BED ROOM. NON-SMOKING. BATH TUB, MICRO FRIDGE, HAIR DRYER. ROOM IS HANDICAP NON-SMOKING KING BED. ROOM HAS MICRO FRIDGE, COFFEE MAKER, HAIR DRYER, IRON/IRONING BOARD, HI-SPEED WIRELESS INTERNET. BATHROOM HAS A BATH TUB. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS B1K - MAX OCCUPANCY - 2 PEOPLE DELUXE KING SMOKING SUITE. PULL OUT SOFA IN LIVING ROOM, MICRO FRIDGE, COFFEE MAKER. ALL ROOMS HAVE MICRO FRIDGE, COFFEE MAKER, HAIR DRYER, IRON/ IRONING BOARD, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS N1K - MAX OCCUPANCY - 2 PEOPLE KING JACUZZI SUITE NON-SMOKING. MICRO FRIDGE, IRON, HAIR DRYER. LARGE SIZE HOT JACUZZI TUB BESIDE KING BED. ROOM HAS MICRO FRIDGE, IRON/IRONING BOARD, COFFEE MAKER, HAIR DRYER, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS C1K - MAX OCCUPANCY - 2 PEOPLE KING JACUZZI SUITE SMOKING. MICRO FRIDGE, IRON/IRONING BOARD, HAIR DRYER. LARGE SIZE HOT JACUZZI TUB BESIDE KING BED. ROOM HAS MICRO FRIDGE, IRON/IRONING BOARD, COFFEE MAKER, HAIR DRYER, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS A1K - MAX OCCUPANCY - 2 PEOPLE DELUXE KING SUITE NON-SMOKING. PULL OUT SOFA IN LIVING ROOM, COFFEE MAKER, HAIR DRYER. ALL ROOMS HAVE MICRO FRIDGE, COFFEE MAKER, HAIR DRYER, IRON/ IRONING BOARD, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS D1K - MAX OCCUPANCY - 2 PEOPLE WHIRLPOOL TUB, KING BED, PULL OUT SOFA IN LIVING ROOM, COFFEE MAKER, MICRO FRIDGE, HAIR DRYER. SMOKING ROOM. ROOM HAS MICRO FRIDGE, COFFEE MAKER, IRON/ IRONING BOARD, HAIR DRYER, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS S1K - MAX OCCUPANCY - 2 PEOPLE NON-SMOKING WHIRLPOOL SUITE WITH PULL OUT SOFA BED IN LIVING ROOM. PARTITION WALL BETWEEN ROOMS. NON-SMOKING. ROOM HAS MICRO FRIDGE, COFFEE MAKER, IRON/IRONING BOARD, HAIR DRYER, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. N2Q - MAX OCCUPANCY - 4 PEOPLE DOUBLE QUEEN NON-SMOKING HANDICAP ROOM. HANDICAP PARKING, BATH TUB, MICRO FRIDGE. NON-SMOKING ROOM HAS MICRO FRIDGE, COFFEE MAKER, IRON/IRONING BOARD, HAIR DRYER, HI-SPEED WIRELESS INTERNET, BATH TUB. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS H2Q - MAX OCCUPANCY - 4 PEOPLE DOUBLE QUEEN BEDS HANDICAP SMOKING, WHEELCHAIR ACCESSIBLE SHOWER. SMOKING ROOM HAS MICRO FRIDGE, COFFEE MAKER, IRON/IRONING BOARD, HAIR DRYER, HI-SPEED WIRELESS INTERNET, ACCESSIBLE SHOWER. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS A2Q - MAX OCCUPANCY - 4 PEOPLE TWO QUEEN SIZE BEDS, SMOKING ROOM. FREE BREAKFAST, HI-SPEED INTERNET, MICRO FRIDGE. ALL ROOMS HAVE MICRO FRIDGE, COFFEE MAKER, HAIR DRYER, IRON/ IRONING BOARD, HI-SPEED WIRELESS INTERNET. FREE DELUXE CONTINENTAL BREAKFAST. GENERAL ROOM AMENITIES - 120 AC / 120 DC / AIR CONDITIONING / BATH TUB / CABLE/ SATELLITE TV / COLOR TV / DATAPORT / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / MICROWAVE / PRIVATE BATH OR SHOWER / REFRIGERATOR / SHOWER / TELEPHONE / TELEVISION TECHNOLOGY - DATAPORT / HIGH SPEED INTERNET ACCESS SEE GUARANTEE TEXT 26NOV07 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. ALL RESERVATIONS MUST BE GUARANTEED BY VALID CREDIT CARD AT TIME OF BOOKING. SEE GUARANTEE TEXT MIDSCALE/STANDARD HOTEL RATINGS - STARS 2 ADDITIONAL PROPERTY DESCRIPTION TEXT WE WELCOME YOU TO THE COUNTRY HEARTH INN FAYETTEVILLE, WHETHER IT IS A WEEKEND GETAWAY, BUSINESS TRIP OR JUST A STOPOVER DURING A LONG DRIVE. ENJOY OUR FREE CONTINENTAL BREAKFAST AND EXERCISE ROOM. WE ALSO OFFER JACUZZI AND WHIRLPOOL ROOMS FOR YOUR PLEASURE. OUR STAFF TAKES PRIDE IN PROVIDING THE BEST SERVICE FOR OUR GUESTS. A VARIETY OF RESTAURANTS AND PUBS ARE LOCATED NEARBY FOR YOUR CONVENIENCE. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - JCB INTERNATIONAL - VISA