NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards Room Safety and Security - Secondary Locks On Window Property Safety and Security - Audible Smoke Alarms in Hallways Safety and Security Text - Fire Safety Inspected and Regulated Locks on Guest Room Doors CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Additional Meal Plan Description - Honker - American - 2 Miles Pine Tavern - American - 2 Miles Ernestos - Italian - 2 Miles **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children pay adults rates - CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent On-Site Recreational Activities: Exercising On-Site Recreational Activities Text Pool A deluxe all suite hotel located in a suburban area of Kew, Vic. Nbr of Rooms - 68 Nbr of Floors - 2 One bedroom deluxe suite with 1 king bed, and 1 queen wallbed, separate living area, 1 bathroom, fully equipped kitchen, gas fireplace, whirlpool tub, color TV, washer and dryer. AS1 - Max Occupancy - 4 People One bedroom deluxe suite with 1 king bed, and 1 queen wallbed, separate living area, 1 bathroom, fully equipped kitchen, gas fireplace, whirlpool tub, color TV, washer and dryer. General Room Amenities - Bathroom Amenities / Color TV / Dish Washer / Fireplace / Jacuzzi Bath Tub / Kitchen AS2 - Max Occupancy - 6 People Two bedroom deluxe suite with 1 king bed, 2 twin beds, and 1 queen wall bed, separate living area, 2 bathrooms, fully equipped kitchen, gas fireplace, whirlpool tub, color TV, washer and dryer. General Room Amenities - Bathroom Amenities / Color TV / Dish Washer / Fireplace / Jacuzzi Bath Tub / Kitchen Security deposit is due at check in- 250.00 USD if paid with cash 50.00 USD if paid with credit card 12Dec06 - 31Dec07 MON TUE WED THU FRI SAT SUN Reservations Held Until 2300 Hours On Day Of Arrival, Local Hotel Time. A deposit of 100 Percent of Stay is required at booking. Security deposit is due at check in- 250.00 USD if paid with cash 50.00 USD if paid with credit card Tourist/Economy Hotel Ratings - Stars 4 Additional Property Description Text Located 35 miles from Redmond Airport and 175 miles from Portland Airport. Sunriver offers overnight accommodations after a strenuous day on Mount Bachelor which boasts coast from Canada to California with golf courses that double across the country ski terrain, restaurants, shopping and more. Sunrise comes equipped with everything for your vacation, enjoyment regardless of the time of year. The Pines at Sunriver is a non-smoking property. American Express - Master Card - Diners Club - Discover Card - Visa