NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards -The Property meets all current local, state, and country building codes Room Safety and Security - Doors Have View Ports Room Accessible By Exterior Entrance Only Property Safety and Security - Electronic Room Key System Video Surveillance In Entrances Video Surveillance In Hallways Video Surveillance In Public Areas Well-Lit Parking Area(s) CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Additional Meal Plan Description - No meal plans available **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children Stay Free When Using Existing Bedding CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10 percent commission on rack room rates only. Paid at the end of each month. Non-commissionable rates do not apply. On-Site Recreational Activities: Tennis On-Site Recreational Activities Text Health Club Jacuzzi/Hot Tub Outdoor Pool Located in the heart of the Columbia River Gorge, The Dalles, Oregon. Under 90 miles East of Portland, Oregon. Off Interstate 84, Southside. Nbr of Rooms - 93 Nbr of Floors - 2 N2Q - Max Occupancy - 3 People Non Smoking Room wtih 1 Queen Bed. A1K - Max Occupancy - 2 People Deluxe king room. Micro Refig All Other Amenities. General Room Amenities - Air Conditioning / AM/FM Alarm Clock / Bath Tub / Cable/ Satellite TV / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Handicapped Room/Facilities / Iron/Ironing Board / Private Bath or Shower / Radio / Refrigerator / Shower / Telephone / Television C1K - Max Occupancy - 2 People Non smoking room located on the second floor has 1 king bed. H1K - Max Occupancy - 2 People Max of Rollaways - 1 Non smoking king handicap unit located on the first floor. Kitchenette with under counter refrigerator. Microwave. Coffeemaker. DVD. Walk in shower with grab bars. One queen bed or two queen bed units may be available upon request. Complimentary newspaper delivered to your door. Complimentary access to the athletic club. Free Parking. Seasonal Outdoor Pool. Outdoor hot tub/Jacuzzi. Laundry facilities. Designated pet rooms upon request please phone hotel. Restaurant/saloon on site. D1K - Max Occupancy - 2 People Non Smoking room located on the first floor has 1 king bed. B1K - Max Occupancy - 2 People Max of Rollaways - 1 Non smoking king handicap unit located on the second floor. Kitchen with under counter refrigerator. Microwave. Coffeemaker. Stove to and oven. Sink. Tub/Shower. DVD. Two queen bed and first floor unit may be available upon request. Complimentary newspaper delivered to your door. Complimentary access to the athletic club. Free Parking. Seasonal Outdoor Pool. Outdoor hot tub/Jacuzzi. Laundry facilities. Designated pet rooms upon request please phone hotel. Restaurant/saloon on site. A1Q - Max Occupancy - 2 People Non Smoking room located on the first floor has 1 queen bed. N1Q - Max Occupancy - 3 People Non Smoking Room wtih 1 Queen Bed. General Room Amenities - Air Conditioning / AM/FM Alarm Clock / Bath Tub / Cable/ Satellite TV / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Handicapped Room/Facilities / Iron/Ironing Board / Private Bath or Shower / Radio / Refrigerator / Shower / Telephone / Television H1Q - Max Occupancy - 2 People Handicap room located on the first floor with 1 queen bed A2Q - Max Occupancy - 4 People Smoking Room with Two Queen Beds. General Room Amenities - Air Conditioning / AM/FM Alarm Clock / Bath Tub / Cable/ Satellite TV / Coffee/Tea Maker / Direct Dial Telephone / Hairdryer / Handicapped Room/Facilities / Iron/Ironing Board / Private Bath or Shower / Radio / Refrigerator / Shower / Telephone / Television B2Q - Max Occupancy - 4 People Handicap room located on the first floor with 2 queen bed C2Q - Max Occupancy - 4 People Rooms with 2 queen beds located on the 2nd floor. Please see guarantee policy 01May06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee required for All Reservations. All reservations must be guaranteed for late arrival by valid credit card at time of booking Please see guarantee policy Midscale/Standard Hotel Additional Property Description Text Cousins Country Inn Features 93 deluxe units with parking in front of units. There is an on site restaurant and saloon. Seasonal heated outdoor pool. Indoor Jacuzzi. Complimentary passes to The Dalles Fitness and Court Club. Guest Laundry for traveling convenience. In room DVD players. USD2.50 DVD rental library in lobby. Pets welcome in designated rooms. USD10.00 per pet, per night fee. Please call hotel for room availability. Free Parking. Free local calls. Complimentary wireless internet in all rooms. Complimentary daily newspapers delivered to you door. Some rooms have kitchen/ovens. All rooms have microwaves, refrigerators and coffee makers. Most rooms are non-smoking. Select rooms are handicap accessible. Easy Interstate 84 access. American Express - Master Card - Diners Club - Discover Card - Visa