NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. Languages spoken by staff English Italian Spanish NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Complimentary breakfast includes fresh fruits, coffee/teas, juices, cereals, Danish, freshly baked muffins and breads, jams and jellies, waffles and eggs. **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX NO PROPERTY INFORMATION THIS KEYWORD: FAMI NO PROPERTY INFORMATION THIS KEYWORD: FREQ **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 percent travel agent commission Onsite Health club open 7 am to 10 pm Nearby Boating Childrens playground Golf course Hiking trails PRIMARY CITY PHILADELPHIA 27M W TRANS: T GENERAL AREA SUBURB HIGHWAY IN COUNTRY OTHER POINTS PHL 19M W TRANS: T R DVX 49M N TRANS: T KPD 23M SW TRANS: T ILG 14M N TRANS: T DYL 49M SW TRANS: T KING OF PRUSSIA 22M SW TRANS: WILMINGTON 11M N TRANS: ALLENTOWN 47M S TRANS: DOVER 50M N TRANS: DOYLESTOWN 48M SW TRANS: PHILADELPHIA RAIL STATION 26M W TRANS: HAGLEY MUSEUM 07M N TRANS: T BRANDYWINE COLLEGE 05M NW TRANS: T WINTERTHUR MUSEUM 05M N TRANS: T BRANDYWINE RIVER MUSEUM 01M W TRANS: T BRANDYWINE RIVER MUSEUM 01M W TRANS: T CHADDS FORD 01M W TRANS: CONCORDVILLE 05M W TRANS: WEST CHESTER 06M S TRANS: CHADDS FORD 01M W TRANS: Deluxe room with 2 oversized double beds Executive room with 1 queen bed King bed fireplace and Jacuzzi tub King poster bed. Fireplace and jacuzzi tub Queen bed fireplace and jacuzzi tub Singe room with Queen bed. Handicap shower Room amenities- Adjoining rooms Air conditioning Alarm clock Private bathroom Bathtub Coffee maker in room upon request Computer modem hook up Hairdryer High speed internet access Non smoking rooms Refrigerator upon request Satellite Television Shower Multiline telephone VCR upon request Please see Guarantee policy CHAIN DID NOT DEFINE KEYWORD The Brandywine River Hotel is a European style hotel located in the Historic village of Chadds Ford in the heart of the Brandywine Valley just minutes from the areas most popular attractions. A unique alternative to bed and breakfasts and chain hotels our guests may select from 40 guest rooms from deluxe doubles and executive rooms to king and queen fireside suites with Jacuzzi bath. Each morning you will enjoy a complimentary USA Today and our European plus breakfast featuring a variety of fresh fruits, coffee, juices, cereals, Danish and fresh baked muffins and breads. Complimentary afternoon tea is available between 4pm and 10 pm at the lobby bar. Guests are welcome to use our state of the art fitness room, outfitted with treadmill, stairmaster and life cycles. Leisure and business travelers also have use of our business and visitors center with a high speed internet connection for web access and email and fax. The hotel also provides high speed internet access and satellite television throughout. Easily accessible from I-95 and US Routes 202, 322 and 1, our hotel makes us an ideal temporary home from which to explore and experience all that the Brandywine Valley has to offer. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DS VI DEPOSIT AX CA DC DS VI FORM OF PAYMENT AX CA DC DS VI