NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. NO PROPERTY INFORMATION THIS KEYWORD: OTHR CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Continental Breakfast Included **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX NO PROPERTY INFORMATION THIS KEYWORD: FAMI NO PROPERTY INFORMATION THIS KEYWORD: FREQ **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PCT Commission for Travel Agency Pool Outdoor Golf Course Driving PRIMARY CITY LANCASTER 09M E TRANS: W B T R GENERAL AREA SUBURB THEATER DIST ENTERTNMT DIST SHOPPING DIST BUSINESS DIST HIGHWAY IN COUNTRY OTHER POINTS HARRISBURG 48M SE TRANS: FRANKLIN AND MARSHALL COLL 10M E TRANS: T R LANCASTER BIBLE COLLEGE 09M SE TRANS: T R PARADISE 03M NW TRANS: INTERCOURSE 04M W TRANS: SMOKETOWN 02M SE TRANS: BIRD IN HAND 01M S TRANS: GORDONVILLE 01M W TRANS: GORDONVILLE 01M W TRANS: RONKS 00M E TRANS: STRASBURG 03M NE TRANS: ROCKVALE OUTLETS 02M E TRANS: T R MDT 39M E TRANS: T R PHL 54M W TRANS: T R LNS 12M SE TRANS: T R RDG 31M S TRANS: T R 2BR - MAX OCCUPANCY - 4 PEOPLE SMOKING 2 DOUBLE BEDS - 2 FULL SIZE BEDS, CABLE TV WITH REMOTE CONTROL, PHONE, MICROWAVE AND REFRIGERATOR AVAILABLE UPON REQUEST AT EXTRA COST, HAIR DRYER, IRON AND IRONING BOARD ALSO AVAILABLE UPON REQUEST AT NO COST. 3BR - MAX OCCUPANCY - 6 PEOPLE SMOKING 3 DOUBLE BEDS IN A ROOM - 3 FULL SIZE BEDS, CABLE TV WITH REMOTE CONTROL, PHONE, MICROWAVE AND REFRIGERATOR AVAILABLE UPON REQUEST AT EXTRA COST, HAIR DRYER, IRON AND IRONING BOARD ALSO AVAILABLE UPON REQUEST AT NO COST. C3D - MAX OCCUPANCY - 6 PEOPLE NON SMOKING 3 DOUBLE BEDS - 3 FULL SIZE BEDS, CABLE TV WITH REMOTE CONTROL, PHONE, MICROWAVE AND REFRIGERATOR AVAILABLE UPON REQUEST AT EXTRA COST, HAIR DRYER, IRON AND IRONING BOARD ALSO AVAILABLE UPON REQUEST AT NO COST. NSD - MAX OCCUPANCY - 4 PEOPLE NON SMOKING 2 DOUBLE BEDS - 2 FULL SIZE BEDS, CABLE TV WITH REMOTE CONTROL, PHONE, MICROWAVE AND REFRIGERATOR AVAILABLE UPON REQUEST AT EXTRA COST, HAIR DRYER, IRON AND IRONING BOARD ALSO AVAILABLE UPON REQUEST AT NO COST. CHECK GUARANTEE KEYWORD **************************************************************** *** GUARANTEE POLICIES *** **************************************************************** -ALL INNPOINTS PROPERTIES MUST BE GUARANTEED WITH A CREDIT CARD AT TIME OF BOOKING. IN SOME CASES..A DEPOSIT IS CHARGED. PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. All the attractions you want to visit in Lancaster County within 5 miles. Features free continental breakfast outdoor pool and family rooms with 3 beds. Nearby attractions includes Amish homes and farmlands Dutch Wonderland Tanger Outlets Rockvale Square Outlets Dutch Haven Village of Dutch Delights Lost Treasure miniature golf course Strasburg Railroad the American Music Theater the Sight and Sound Millennium Theater Choo Choo Barn and many more. Open year round the Soudersburg Motel is surrounded by active Amish farmland and is located just eight miles east of the historic city of Lancaster.There an outdoor pool in the front courtyard for warm weather fun. NO PETS ALLOWED.There are a number of restaurants nearby some within walking distance including the famous Millers Smorgasbord. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DC DI MC VI DEPOSIT AX CA DC DI MC VI FORM OF PAYMENT AX CA DC DI MC VI