NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX -CHILDREN 10YRS. OF AGE AND UNDER STAY FREE WHEN SHARING A ROOM WITH PARENTS. ------------------------------------------- -ROLLAWAYS - NO CHARGE -CRIBS - NOT AVAILABLE -EXTRA PERSON - 25.00USD -PETS ARE NOT ACCEPTED. INNPOINTS REWARDS **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 PERCENT COMMISSION IS PAID TO TRAVEL AGENTS WHEN BOOKING COMMISSIONABLE RATES. - - - LOCATED NEARBY - - - WITHIN WALKING DISTANCE CARRIAGE TOURS TENNIS HARBOR CRUISE BICYCLING WALKING TOUR WATERFRONT PARK FT. SUMTER TOUR SPA S HEALTH CLUB SC AQUARIUM WORLD CLASS SHOPPING BOATING/ DEEP SEA FISHING BEACHES- 15 MINUTES MARKET STREET INN IS LOCATED IN THE HEART OF THE HISTORIC DISTRICT ON MARKET STREET IN THE CENTER OVERLOOKING IT ALL - CITY MARKET SHOPS GALLERIES RESTAURANTS CARRIAGE TOURS AND ENTERTAINMENT. - ROOM 3 - COURTYARD SUITE ROOM 3 - KING BED CABLE TV-ALARM CLOCK-AIR CONDITIONING - ROOM 2 - MULTI-ROOM SUITE ROOM 2 - QUEEN BED CABLE TV-ALARM CLOCK-AIR CONDITIONING - ROOM 1 - MARKET STREET SUITE ROOM 1 - KING BED CABLE TV-ALARM CLOCK-AIR CONDITIONING - ROOM 4 - COURTYARD HIDEAWAY ROOM 4 - QUEEN / SOFABED CABLE TV-ALARM CLOCK-AIR CONDITIONING - ROOM 5 - APARTMENT SUITE ROOM 5 - QUEEN BED CABLE TV-ALARM CLOCK-AIR CONDITIONING -ALL RESERVATIONS REQUIRE A DEPOSIT BY VALID CREDIT CARD WITH EXPIRY DATE - MASTERCARD-MC/IK/CA/EC / VISA-VI/BA -GUEST ADDRESS..PHONE NUMBER..AND ARRIVAL TIME ARE REQUIRED FOR CONFIRMATION. PLEASE MESSAGE REQUESTED INFORMATION IN THE /SI-FIELD WITH EACH REQUEST. CHAIN DID NOT DEFINE KEYWORD WELCOME TO CHARLESTON S SECRET HIDE-A-WAY OVERLOOKING THE HISTORIC CITY MARKET. ENJOY WORLD-CLASS DINNING SHOPPING AND TOURS JUST OUTSIDE YOUR DOOR ALL WHILE ESCAPING TO YOUR OWN PRIVATE HAVEN. LOCATED OFF THE COURTYARD GARDEN EACH OF THE 5 ROOMS FEATURE OVERSIZED PRIVATE BATHS SITTING AREAS COLOR TV TELEPHONES WIRELESS INTERNET AVAILABLE CEILING FANS AND CONTINENTAL BREAKFAST. AS ONE OF CHARLESTON S UNDISCOVERED TREASURES THE MARKET STREET INN DEFINES SOUTHERN WITH IT S COOL AND CASUAL CHARACTER ACCEPTABLE CREDIT CARDS GUARANTEE CA EC VI DEPOSIT CA EC VI FORM OF PAYMENT CA EC VI